zulip/templates/zerver/faq.html

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HTML

<div class="faqs">
<div class="padded-content">
<header>
<h1>Frequently asked questions</h1>
</header>
<div class="faq-box">
<div class="faq">
<div class="question">
Do you have special plans for open source projects,
non-profits, groups of friends, and other non-commercial
entities?
</div>
<p class="answer">
Yes! Zulip Cloud Premium is free for open source
projects and a wide variety of non-commercial
entities. We also often offer steep discounts to
educational institutions, and in other scenarios where
users are not being paid a salary. Just contact
sales@zulipchat.com and we'd be happy to discuss your
situation!
You may also be interested in
<a href="/for/open-source">Zulip for open source
projects</a> or
<a href="/for/working-groups-and-communities">Zulip
for working groups and other part-time communities</a>.
</p>
</div>
<div class="faq">
<div class="question">
Does Zulip scale to a large number of users?
</div>
<p class="answer">
Yes! Some of our biggest fans have hundreds or thousands
of users, including Fortune 500 companies like Akamai,
and open source communities like
<a href="https://www.recurse.com/blog/112-how-rc-uses-zulip">The
Recurse Center</a>. If you'd like to see a large Zulip
in action, the
<a href="https://chat.zulip.org">Zulip
community server</a> has thousands of accounts and hundreds of
weekly active users, and is run on a single machine with 8GB of RAM.
</p>
</div>
<div class="faq">
<div class="question">
Can I pay by credit card and/or invoice?
</div>
<p class="answer">
You can always use a credit card to pay, and we can bill
by invoice for amounts over $1000.
</p>
</div>
<div class="faq">
<div class="question">
Do you prorate accounts that aren't being actively used?
</div>
<p class="answer">
Yes! We don't want to charge you for a service you
aren't actually using. We prorate by the day, and only
charge for a user if they have logged on in the last two
weeks, even if they haven't explictly been deactivated.
If you start on the Premium plan and drop to Free, we
will credit your account for the time you have left,
that you can use when reactivating your Premium plan in
the future.
</p>
</div>
</div>
</div>
</div>