mirror of https://github.com/zulip/zulip.git
59 lines
2.1 KiB
Python
59 lines
2.1 KiB
Python
from django import forms
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from django.http import HttpRequest, HttpResponse
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from django.shortcuts import render
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from corporate.lib.support import get_realm_support_url
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from zerver.decorator import zulip_login_required
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from zerver.lib.request import has_request_variables
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from zerver.lib.send_email import FromAddress, send_email
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class SupportRequestForm(forms.Form):
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# We use the same subject length requirement as GitHub's
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# contact support form.
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MAX_SUBJECT_LENGTH = 50
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request_subject = forms.CharField(max_length=MAX_SUBJECT_LENGTH)
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request_message = forms.CharField(widget=forms.Textarea)
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@zulip_login_required
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@has_request_variables
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def support_request(request: HttpRequest) -> HttpResponse:
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user = request.user
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assert user.is_authenticated
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context = {
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"email": user.delivery_email,
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"realm_name": user.realm.name,
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"MAX_SUBJECT_LENGTH": SupportRequestForm.MAX_SUBJECT_LENGTH,
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}
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if request.POST:
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post_data = request.POST.copy()
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form = SupportRequestForm(post_data)
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if form.is_valid():
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email_context = {
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"requested_by": user.full_name,
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"realm_string_id": user.realm.string_id,
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"request_subject": form.cleaned_data["request_subject"],
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"request_message": form.cleaned_data["request_message"],
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"support_url": get_realm_support_url(user.realm),
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"user_role": user.get_role_name(),
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}
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# Sent to the server's support team, so this email is not user-facing.
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send_email(
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"zerver/emails/support_request",
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to_emails=[FromAddress.SUPPORT],
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from_name="Zulip support request",
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from_address=FromAddress.tokenized_no_reply_address(),
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reply_to_email=user.delivery_email,
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context=email_context,
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)
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response = render(request, "corporate/support_request_thanks.html", context=context)
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return response
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response = render(request, "corporate/support_request.html", context=context)
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return response
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