zulip/templates/zerver/help/deactivate-or-reactivate-a-...

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Deactivate or reactivate a bot

Zulip realm administrators have the ability to deactivate or reactivate any bots in their realm.

Deactivate a bot

To properly remove a bots access to a Zulip organization, it does not suffice to deactivate it in the SSO system, since that action does not prevent authentication with any API keys the bot has.

Instead, you should deactivate the bot using the Zulip administration interface.

  1. Click the cog (cog) in the upper right corner of the right sidebar.

  2. Select Administration from the dropdown menu that appears.

    Administration dropdown

  3. Upon clicking Administration, your view will be replaced with the Administration page. Click the Bots tab at the top of the panel; it turns gray upon hover.

    Administration

  4. In the Bots section, click the red Deactivate button to the right of the bot that you want to deactivate.

    Deactivate Bots

  5. After clicking the Deactivate button, the button will transform into a orange Reactivate button, and the Name and Email of the bot will be stricken through, confirming the success of the bot's deactivation.

    Deactivate Bot Success

Reactivate a bot

Zulip realm administrators can choose to reactivate a deactivated bot by following the following steps.

  1. Click the cog (cog) in the upper right corner of the right sidebar.

  2. Select Administration from the dropdown menu that appears.

    Administration dropdown

  3. Upon clicking Administration, your view will be replaced with the Administration page. Click the Bots tab at the top of the panel; it turns gray upon hover.

    Administration

  4. In the Bots section, click the orange Reactivate button to the right of the bot that you want to reactivate.

    Reactivate Bots

  5. After clicking the Reactivate button, the button will transform into a red Deactivate button, and the Name and Email of the bot will be cleared of strikethrough, confirming the success of the bot's reactivation.

    Reactivate Bot Success