mirror of https://github.com/zulip/zulip.git
99 lines
4.5 KiB
HTML
99 lines
4.5 KiB
HTML
<div class="faqs">
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<div class="padded-content">
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<header>
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<h1>Frequently Asked Questions</h1>
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</header>
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<div class="faq-box">
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<div class="faq">
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<div class="question">
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Do you have special plans for open source projects,
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non-profits, groups of friends, and other non-commercial
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entities?
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</div>
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<p class="answer">
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Yes! Zulip Cloud Premium is free for open source
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projects and a wide variety of non-commercial
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entities. We also often offer steep discounts to
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educational institutions, and in other scenarios where
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users are not being paid a salary. Just contact
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sales@zulipchat.com and we’d be happy to discuss your
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situation!
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</p>
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<p class="answer">
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You may also be interested in
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<a href="/for/open-source">Zulip for open source
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projects</a> or
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<a href="/for/working-groups-and-communities">Zulip
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for working groups and other part-time communities</a>.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Does Zulip scale to a large number of users?
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</div>
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<p class="answer">
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Yes! Some of our biggest fans have hundreds or thousands
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of users, including Fortune 500 companies like Akamai,
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and open source communities like
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<a href="https://www.recurse.com/blog/112-how-rc-uses-zulip">The
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Recurse Center</a>. If you'd like to see a large Zulip
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in action, the
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<a href="https://chat.zulip.org">Zulip
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community server</a> has thousands of accounts and hundreds of weekly active users, and is run on a single machine with 8GB of RAM.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Can I pay by credit card and/or invoice?
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</div>
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<p class="answer">
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You can always use a credit card to pay, and we can bill
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by invoice for amounts over $1000.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Do you prorate accounts that aren’t being actively used?
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</div>
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<p class="answer">
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Yes! We don’t want to charge you for a service you
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aren't actually using. We prorate by the day, and only
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charge for a user if they have logged on in the last two
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weeks, even if they haven’t explictly been deactivated.
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</p>
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<p class="answer">
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If you start on the Premium plan and drop to Free, we
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will credit your account for the time you have left,
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that you can use when reactivating your Premium plan in
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the future.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Can I start on Zulip Cloud and later move to On-Premise?
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</div>
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<p class="answer">
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Yes! Our high
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quality <a href="/help/import-or-export-a-zulip-organization">export
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and import tools</a> ensure you can always move
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from our hosting to yours (and back). If
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you’d like to do a migration, email
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support@zulipchat.com and we'll get you started!
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Who can I contact if I have further questions?
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</div>
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<p class="answer">
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Stop by the
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<a href="https://zulip.readthedocs.io/en/latest/contributing/chat-zulip-org.html">Zulip
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community server</a> to see Zulip in action and
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chat with the developers, or shoot us an email at
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sales@zulipchat.com!
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</p>
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</div>
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</div>
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</div>
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</div>
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