# Bug report guidelines

Please include these elements in your bug report to make it easier for us to help you.

* A brief title

* An explanation of what you were expecting vs. the actual result

* Steps to take in order to reproduce the buggy behavior

* Whether you are using Zulip in production or in the development
environment, and whether these are old versions

* Whether you are using the web app, a desktop app or a mobile device
to access Zulip

* Any additional information that would help: screenshots, GIFs, a
pastebin of the error log

Further reading:
* [How to write a bug report that will make your engineers love you](https://testlio.com/blog/the-ideal-bug-report/)
* [How to Report Bugs Effectively](https://www.chiark.greenend.org.uk/~sgtatham/bugs.html)