# Webhooks for external integrations. import pprint from typing import Any, Dict, Iterable, Optional import ujson from django.http import HttpRequest, HttpResponse from zerver.decorator import api_key_only_webhook_view from zerver.lib.request import REQ, has_request_variables from zerver.lib.response import json_success from zerver.lib.webhooks.common import check_send_webhook_message from zerver.models import Client, UserProfile PAGER_DUTY_EVENT_NAMES = { 'incident.trigger': 'triggered', 'incident.acknowledge': 'acknowledged', 'incident.unacknowledge': 'unacknowledged', 'incident.resolve': 'resolved', 'incident.assign': 'assigned', 'incident.escalate': 'escalated', 'incident.delegate': 'delineated', } def build_pagerduty_formatdict(message: Dict[str, Any]) -> Dict[str, Any]: # Normalize the message dict, after this all keys will exist. I would # rather some strange looking messages than dropping pages. format_dict = {} # type: Dict[str, Any] format_dict['action'] = PAGER_DUTY_EVENT_NAMES[message['type']] format_dict['incident_id'] = message['data']['incident']['id'] format_dict['incident_num'] = message['data']['incident']['incident_number'] format_dict['incident_url'] = message['data']['incident']['html_url'] format_dict['service_name'] = message['data']['incident']['service']['name'] format_dict['service_url'] = message['data']['incident']['service']['html_url'] # This key can be missing on null if message['data']['incident'].get('assigned_to_user', None): assigned_to_user = message['data']['incident']['assigned_to_user'] format_dict['assigned_to_email'] = assigned_to_user['email'] format_dict['assigned_to_username'] = assigned_to_user['email'].split('@')[0] format_dict['assigned_to_url'] = assigned_to_user['html_url'] else: format_dict['assigned_to_email'] = 'nobody' format_dict['assigned_to_username'] = 'nobody' format_dict['assigned_to_url'] = '' # This key can be missing on null if message['data']['incident'].get('resolved_by_user', None): resolved_by_user = message['data']['incident']['resolved_by_user'] format_dict['resolved_by_email'] = resolved_by_user['email'] format_dict['resolved_by_username'] = resolved_by_user['email'].split('@')[0] format_dict['resolved_by_url'] = resolved_by_user['html_url'] else: format_dict['resolved_by_email'] = 'nobody' format_dict['resolved_by_username'] = 'nobody' format_dict['resolved_by_url'] = '' trigger_message = [] trigger_subject = message['data']['incident']['trigger_summary_data'].get('subject', '') if trigger_subject: trigger_message.append(trigger_subject) trigger_description = message['data']['incident']['trigger_summary_data'].get('description', '') if trigger_description: trigger_message.append(trigger_description) format_dict['trigger_message'] = u'\n'.join(trigger_message) return format_dict def send_raw_pagerduty_json(request: HttpRequest, user_profile: UserProfile, message: Dict[str, Any]) -> None: subject = 'pagerduty' body = ( u'Unknown pagerduty message\n' u'```\n' u'%s\n' u'```') % (ujson.dumps(message, indent=2),) check_send_webhook_message(request, user_profile, subject, body) def send_formated_pagerduty(request: HttpRequest, user_profile: UserProfile, message_type: str, format_dict: Dict[str, Any]) -> None: if message_type in ('incident.trigger', 'incident.unacknowledge'): template = (u':imp: Incident ' u'[{incident_num}]({incident_url}) {action} by ' u'[{service_name}]({service_url}) and assigned to ' u'[{assigned_to_username}@]({assigned_to_url})\n\n>{trigger_message}') elif message_type == 'incident.resolve' and format_dict['resolved_by_url']: template = (u':grinning: Incident ' u'[{incident_num}]({incident_url}) resolved by ' u'[{resolved_by_username}@]({resolved_by_url})\n\n>{trigger_message}') elif message_type == 'incident.resolve' and not format_dict['resolved_by_url']: template = (u':grinning: Incident ' u'[{incident_num}]({incident_url}) resolved\n\n>{trigger_message}') else: template = (u':no_good: Incident [{incident_num}]({incident_url}) ' u'{action} by [{assigned_to_username}@]({assigned_to_url})\n\n>{trigger_message}') subject = u'incident {incident_num}'.format(**format_dict) body = template.format(**format_dict) check_send_webhook_message(request, user_profile, subject, body) @api_key_only_webhook_view('PagerDuty') @has_request_variables def api_pagerduty_webhook( request: HttpRequest, user_profile: UserProfile, payload: Dict[str, Iterable[Dict[str, Any]]]=REQ(argument_type='body'), ) -> HttpResponse: for message in payload['messages']: message_type = message['type'] if message_type not in PAGER_DUTY_EVENT_NAMES: send_raw_pagerduty_json(request, user_profile, message) try: format_dict = build_pagerduty_formatdict(message) except Exception: send_raw_pagerduty_json(request, user_profile, message) else: send_formated_pagerduty(request, user_profile, message_type, format_dict) return json_success()