# -*- coding: utf-8 -*- from zerver.lib.test_classes import WebhookTestCase class GrooveHookTests(WebhookTestCase): STREAM_NAME = 'groove' URL_TEMPLATE = '/api/v1/external/groove?stream={stream}&api_key={api_key}' # This test simulates the condition when a new ticket comes. def test_groove_ticket_started(self) -> None: expected_topic = u"notifications" expected_message = """ Test Name submitted new ticket [#9: Test Subject](https://ghostfox.groovehq.com/groove_client/tickets/68659446): ``` quote The content of the body goes here. ``` """.strip() self.send_and_test_stream_message('ticket_started', expected_topic, expected_message, content_type="application/x-www-form-urlencoded", HTTP_X_GROOVE_EVENT="ticket_started") # This simulates the condition when a ticket # is assigned to an agent. def test_groove_ticket_assigned_agent_only(self) -> None: expected_topic = u"notifications" expected_message = "[#9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446) (open) assigned to agent@example.com." self.send_and_test_stream_message('ticket_assigned_agent_only', expected_topic, expected_message, content_type="application/x-www-form-urlencoded", HTTP_X_GROOVE_EVENT="ticket_assigned") # This simulates the condition when a ticket # is assigned to an agent in a group. def test_groove_ticket_assigned_agent_and_group(self) -> None: expected_topic = u"notifications" expected_message = "[#9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446) (open) assigned to agent@example.com from group2." self.send_and_test_stream_message('ticket_assigned_agent_and_group', expected_topic, expected_message, content_type="application/x-www-form-urlencoded", HTTP_X_GROOVE_EVENT="ticket_assigned") # This simulates the condition when a ticket # is assigned to a group. def test_groove_ticket_assigned_group_only(self) -> None: expected_topic = u"notifications" expected_message = "[#9: Test Subject](https://testteam.groovehq.com/groove_client/tickets/68659446) (pending) assigned to group2." self.send_and_test_stream_message('ticket_assigned_group_only', expected_topic, expected_message, content_type="application/x-www-form-urlencoded", HTTP_X_GROOVE_EVENT="ticket_assigned") # This simulates the condition when a ticket # is assigned to no one. def test_groove_ticket_assigned_no_one(self) -> None: self.subscribe(self.test_user, self.STREAM_NAME) result = self.client_post(self.url, self.get_body('ticket_assigned_no_one'), content_type="application/x-www-form-urlencoded", HTTP_X_GROOVE_EVENT='ticket_assigned') self.assert_json_success(result) # This simulates the notification when an agent replied to a ticket. def test_groove_agent_replied(self) -> None: expected_topic = u"notifications" expected_message = """ agent@example.com replied to [ticket #776](https://ghostfox.groovehq.com/groove_client/tickets/68667295): ``` quote Hello , This is a reply from an agent to a ticket ``` """.strip() self.send_and_test_stream_message('agent_replied', expected_topic, expected_message, content_type="application/x-www-form-urlencoded", HTTP_X_GROOVE_EVENT="agent_replied") # This simulates the condition when a customer replied to a ticket. def test_groove_customer_replied(self) -> None: expected_topic = u"notifications" expected_message = """ rambo@example.com replied to [ticket #440](https://ghostfox.groovehq.com/groove_client/tickets/68666538): ``` quote Hello agent, thanks for getting back. This is how a reply from customer looks like. ``` """.strip() self.send_and_test_stream_message('customer_replied', expected_topic, expected_message, content_type="application/x-www-form-urlencoded", HTTP_X_GROOVE_EVENT="customer_replied") # This simulates the condition when an agent left a note. def test_groove_note_added(self) -> None: expected_topic = u"notifications" expected_message = """ anotheragent@example.com left a note on [ticket #776](https://ghostfox.groovehq.com/groove_client/tickets/68667295): ``` quote This is a note added to a ticket ``` """.strip() self.send_and_test_stream_message('note_added', expected_topic, expected_message, content_type="application/x-ww-form-urlencoded", HTTP_X_GROOVE_EVENT="note_added") def get_body(self, fixture_name: str) -> str: return self.webhook_fixture_data("groove", fixture_name, file_type="json")