Commit Graph

80 Commits

Author SHA1 Message Date
Lauryn Menard 2994685399 support: Add admin support for updating end date of active plan.
This currently will only apply to tier.SELF_HOSTED_LEGACY plans.
2024-01-09 10:13:21 -08:00
Lauryn Menard 92ebeb7baa support: Add a link to remote server's installation analytics page. 2024-01-05 16:55:38 -08:00
Lauryn Menard f3d0ec15ca support: Clarify what missing data caused MissingDataError.
Update strings for support views to indicate if analytics data or
audit log data was missing and caused a MissingDataError.
2024-01-05 16:55:38 -08:00
Lauryn Menard fb29a35262 support: Add updating minimum licenses requirement after discount.
Adds a support action for updating the minimum licenses on a
customer object once a default discount has also been set.

In the case that the current billing entity has a current active
plan or a scheduled upgrade to a new plan, then the minimum
licenses will not be updated.
2024-01-04 18:42:07 -08:00
Lauryn Menard cc957e92f4 support: Raise errors for support requests that are not processed.
Previously, the message string was sent as a success response to
the context, which could have been confusing or ignored when shown
in the support admin view.
2024-01-04 18:42:07 -08:00
Lauryn Menard 481828e556 support: Exclude deactivated servers from search results. 2024-01-02 07:51:50 -08:00
Karl Stolley a37354f92a corporate: Add a Basic plan. 2023-12-20 23:09:21 -08:00
Lauryn Menard 9e9fec68a1 support: Add plan's estimated annual revenue to remote support view.
Also fixes formatting for per license price and moves the billing
schedule to be above this line so that it's clearer the per license
price is based on the billing schedule.
2023-12-19 14:44:26 -08:00
Lauryn Menard a8172591ca support: Show current discount for current plan.
This should match any discount information shown for the remote
realm or server.
2023-12-19 14:44:26 -08:00
Anders Kaseorg cd96193768 models: Extract zerver.models.realms.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Anders Kaseorg 45bb8d2580 models: Extract zerver.models.users.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Aman Agrawal 34a1be80a4 model: Use same name for legacy plan across the app. 2023-12-14 08:22:25 -08:00
Tim Abbott 6308e07e53 billing: Standardize remote server plan type IDs.
This will likely save us at least one headache.
2023-12-13 16:40:44 -08:00
Lauryn Menard e8500fbdb0 support: Include sponsorship request for remote server support view.
Preparation for updating the sponsorship forms template to include
information about the latest sponsorship request if sponsorship is
pending.
2023-12-13 10:28:11 -08:00
Lauryn Menard 449714245e support: Exclude system bot realm from remote realm query. 2023-12-12 08:04:02 -08:00
Lauryn Menard 7186f75b58 support: Add sponsorship/discount support forms to remote realms.
If there are remote realms attached to the remote server, adds
the forms to be able to update sponsorship requests, approve
sponsorship and update a discount.
2023-12-11 10:33:50 -08:00
Lauryn Menard c2a76ccb3e support: Clean up template variables for remote server support. 2023-12-11 10:33:50 -08:00
Anders Kaseorg 223b626256 python: Use urlsplit instead of urlparse.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-05 13:03:07 -08:00
Anders Kaseorg 3853fa875a python: Consistently use from…import for urllib.parse.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-05 13:03:07 -08:00
Lauryn Menard ba3279e959 support: Add remote realm stub to remote server information.
Adds a small section for any remote realms attached to the remote
server in the support view.
2023-12-05 12:48:42 -08:00
Lauryn Menard cfd61669e0 support: Add plan type to remote server information.
Updates `get_plan_type_string` for RemoteZulipServer plan types and
capitalizes the strings used for Realm plan types.

Also changes the string for Realm.PLAN_TYPE_STANDARD_FREE to be
"Standard free" instead of "open source" as that is used for any
100% sponsored organization, which is not restricted to open-source
projects.
2023-12-05 12:48:42 -08:00
Lauryn Menard 6c5b419267 support: Add downgrade current plan actions to remote servers. 2023-12-05 12:48:42 -08:00
Lauryn Menard f5ab9419d2 support: Update billing modality for remote server current plan. 2023-12-05 12:48:42 -08:00
Lauryn Menard 69f6d3dcb1 support: Approve sponsorship for remote server customer.
Adds ability to approve a sponsorship request for a customer
attached to a remote server via the remote server support view.
2023-12-03 14:27:07 -08:00
Lauryn Menard 2218e667a6 support: Update remote server customer sponsorship pending status.
Adds ability to update the sponsorship pending status of a customer
attached to a remote server via the remote server support view.
2023-12-03 14:27:07 -08:00
Lauryn Menard 4250e9c1c9 support: Update remote server customer default discount.
Adds ability to update the default discount for a customer attached
to a remote server via the remote server support view.
2023-12-03 14:27:07 -08:00
Lauryn Menard 38eaa4b958 support: Add plan data to remote server support view context. 2023-12-03 14:27:07 -08:00
Lauryn Menard 1d685bd198 support: Add success message to remote servers support view context. 2023-12-03 14:27:07 -08:00
Lauryn Menard 6d66248d3d support: Get plan data via BillingSession for support views. 2023-12-03 14:27:07 -08:00
Lauryn Menard 8d992405a6 analytics: Get customer discount for support views. 2023-12-03 14:27:07 -08:00
Lauryn Menard 5135acd9e3 support: Use process_support_view_request for plan modifications.
Updates the support view to use process_support_view_request to
process upgrade or downgrade modifications currently implemented
for active plans.
2023-12-03 14:27:07 -08:00
Lauryn Menard 4fb564026d corporate: Move void_all_open_invoices to BillingSession. 2023-12-03 14:27:07 -08:00
Lauryn Menard 97d33a4363 support: Update billing modality via process_support_view_request. 2023-12-03 14:27:07 -08:00
Lauryn Menard 5d25cab42b analytics: Create process_support_view_request BillingSession method.
Creates a process_support_view_request method for BillingSession
to process the various support requests that relate to the billing
system.

Moves approve_realm_sponsorship, update_realm_sponsorship_status,
and attach_discount_to_realm to this new BillingSession method.

Adds a new abstract property to BillingSession to have a string
value, billing_entity_display_name, to use for support messages
sent when these requests are processed.
2023-12-03 14:27:07 -08:00
Lauryn Menard 0679bc044a corporate: Make references to billing modality consistent.
The "send_invoice" and "charge_automatically" strings used by stripe
for the `collection_method` are referred to both as the "billing
method" and "billing modality" in the billing code.

Because we send this as data to stripe as either `collection_method`
or `billing_modality`, renames any references that are any form of
"billing method".
2023-12-03 14:27:07 -08:00
Lauryn Menard b167eeff08 corporate: Create change plan tier function for BillingSession.
Moves and generalizes `switch_realm_from_standard_to_plus_plan`
in stripe.py to be a more general function for changing a
CustomerPlan to a new and valid tier, `do_change_plan_to_new_tier`.

Adds a helper function with the previous function name to be used
for the support view and management command for changing a realm
from the Standard plan tier to the Plus plan tier.
2023-11-26 19:39:52 -08:00
Prakhar Pratyush 51b39cb682 stripe: Add 'do_update_plan' method to the 'BillingSession' class.
This commit moves a major portion of the 'update_plan`
view to a new shared 'BillingSession.do_update_plan' method.

This refactoring will help in minimizing duplicate code
while supporting both realm and remote_server customers.
2023-11-23 09:01:45 -08:00
Prakhar Pratyush f8a0035215 stripe: Move `make_end_of_cycle_updates_if_needed` to BillingSession.
Moves the 'make_end_of_cycle_updates_if_needed' function to
the 'BillingSession' abstract class.

This refactoring will help in minimizing duplicate code while
supporting both realm and remote_server customers.

Since the function is called from our main daily billing cron job
as well, we have changed 'RealmBillingSession' to accept 'user=None'
(our convention for automated system jobs).
2023-11-15 09:26:41 -08:00
Tim Abbott 807de37561 analytics: Fix misplaced zilencer import statement. 2023-11-08 10:00:13 -08:00
Mateusz Mandera 3cafdbdc1e counts: Add function compute_max_monthly_messages for remote servers.
This calculates the largest amount of messages sent within a month for
the last 3 months. The query is targeted for the specific use-case in
this function - for finding the count for a specific server. For
calculating this in bulk for a large number of remote server an
adapted, bulk query will be needed - rather than running this one in a
loop, which would likely be very inefficient.
2023-11-08 09:45:49 -08:00
Lauryn Menard ec2b00e8c4 corporate: Move `update_billing_method...` to BillingSession class.
Moves `update_billing_method_of_current_plan` to the BillingSession
abstract class.

Adds a helper function for support views for the realm case:
`update_realm_billing_method`.
2023-11-04 17:20:49 -07:00
Lauryn Menard 5d07666362 corporate: Move `update_sponsorship_status` to BillingSession class.
Moves `update_sponsorship_status` to BillingSession abstract class
as `update_customer_sponsorship_status`.

Updates the support views to have a helper for updating this on a
realm: `update_realm_sponsorship_status`.
2023-11-04 17:20:49 -07:00
Lauryn Menard d06062c179 corporate: Move `approve_sponsorship` to BillingSession class.
Makes `approve_sponshorship` an abstract method in BillingSession
abstract base class and moves the implementation for realms to the
RealmBillingSession child class.

Adds `approve_realm_sponsorship` helper function that's used in
the support view and initiates the billing session.
2023-11-04 17:20:49 -07:00
Lauryn Menard ee19a9c274 corporate: Move `attach_realm_discount` to BillingSession class.
This moves the logic for `attach_realm_discount`, which is used in
the support view, to be in the BillingSession class.

Updates the function name to be `attach_discount_to_customer` so
that the context is generalized vs realm specific.

Updates RealmBillingSession implementation to account for actions
that are initiated by a support admin user.

Also moves the helper function `get_discount_for_realm` that is
only used in support views to `corporate/lib/support.py`.
2023-11-04 17:20:49 -07:00
Mateusz Mandera 6116679a95 remote_support: Remote redundant remote_installation_stats_link context.
This function was used in the html template in an early version of
PR #27033 but then ended up unused and didn't get cleaned up.
2023-10-17 18:05:27 -07:00
Mateusz Mandera f71e2c8247 support: Add basic support endpoint for remote servers. 2023-10-04 16:55:47 -07:00
Mateusz Mandera 2b7877bcb4 support: Make user search by email case-insensitive.
It's pretty troublesome to fail to find a user in our database because
they used a different capitalization when signing up.
2023-05-16 12:38:12 -07:00
Mateusz Mandera 632e856240 support: Add option to delete user from /activity/support. 2023-05-16 12:38:12 -07:00
Mateusz Mandera 24d9d3d90c support: Add option to upgrade an org to Plus plan on /activity/support.
This is so that we don't need ops to run the
manage.py switch_realm_from_standard_to_plus_plan command on the server
to handle these upgrades.
2023-04-10 17:32:45 -07:00
Mateusz Mandera 1a15449e16 support: Rename "downgrade plan" to "modify plan".
Just a naming change to facilitate adding more options to that <select>
- mainly, an option to upgrade the plan to Plus.
2023-04-10 17:32:45 -07:00