Commit Graph

803 Commits

Author SHA1 Message Date
Lauryn Menard 2994685399 support: Add admin support for updating end date of active plan.
This currently will only apply to tier.SELF_HOSTED_LEGACY plans.
2024-01-09 10:13:21 -08:00
Lauryn Menard 71263ac2ab support: Include legacy plan without upgrade in remote support tests. 2024-01-09 10:13:21 -08:00
Lauryn Menard 92ebeb7baa support: Add a link to remote server's installation analytics page. 2024-01-05 16:55:38 -08:00
Lauryn Menard f3d0ec15ca support: Clarify what missing data caused MissingDataError.
Update strings for support views to indicate if analytics data or
audit log data was missing and caused a MissingDataError.
2024-01-05 16:55:38 -08:00
Lauryn Menard fb29a35262 support: Add updating minimum licenses requirement after discount.
Adds a support action for updating the minimum licenses on a
customer object once a default discount has also been set.

In the case that the current billing entity has a current active
plan or a scheduled upgrade to a new plan, then the minimum
licenses will not be updated.
2024-01-04 18:42:07 -08:00
Lauryn Menard cc957e92f4 support: Raise errors for support requests that are not processed.
Previously, the message string was sent as a success response to
the context, which could have been confusing or ignored when shown
in the support admin view.
2024-01-04 18:42:07 -08:00
Alya Abbott 2a57aa6cea billing: Improve display of sponsorship requests. 2024-01-04 12:25:30 -08:00
Lauryn Menard 4143101637 remote-activity: Display latest audit log update for remote server.
Since the latest end time for reported active users on a remote
server is not used to determine if a remote server has current
data for billing purposes, we instead display the last audit log
update datetime for the remote server object.

Removes the note in the remote activity key about the Zulip
version.

Also adds a sum in the total row for mobile push notifications
sent.
2024-01-03 12:15:35 -08:00
Lauryn Menard 2e7715e522 remote-activity: Format no mobile push data as zero for remote server. 2024-01-03 12:15:35 -08:00
Lauryn Menard ea1da738d6 support: Update how remote server information is organized.
Changes the emoji that highlights when a remote realm or server has
an active discount.

Adds a remote server UUID field to the remote server information.

Moves the 'has remote realms' field to be after the Zulip version
information, and adds an extra break there to visually highlight
that field as well as the following 'max monthly messages' field.
2024-01-02 13:16:35 -08:00
Lauryn Menard b9ca60ab9e support: Add date created field to remove server information.
Removes the last updated field and replaces it with the date the
remote server was created based on the audit log data.
2024-01-02 13:16:35 -08:00
Lauryn Menard 481828e556 support: Exclude deactivated servers from search results. 2024-01-02 07:51:50 -08:00
Lauryn Menard ffd708ecaf support: Display next plan data on remote support view.
Currently, this will only be the case for legacy self-managed plans
that have scheduled a switch to either the Basic or Business plan.
2023-12-30 11:22:02 -08:00
Karl Stolley a37354f92a corporate: Add a Basic plan. 2023-12-20 23:09:21 -08:00
Lauryn Menard 653901fc30 support: Update remote server support search test.
Creates some reusable helper functions and adds remote realms to
the search results that are checked, which gives coverage for the
remote realm user counts in the support view.
2023-12-19 14:44:26 -08:00
Lauryn Menard f56923fafa support: Format ARR column as dollar amount in remote activity view. 2023-12-19 14:44:26 -08:00
Lauryn Menard 9e9fec68a1 support: Add plan's estimated annual revenue to remote support view.
Also fixes formatting for per license price and moves the billing
schedule to be above this line so that it's clearer the per license
price is based on the billing schedule.
2023-12-19 14:44:26 -08:00
Lauryn Menard a8172591ca support: Show current discount for current plan.
This should match any discount information shown for the remote
realm or server.
2023-12-19 14:44:26 -08:00
Lauryn Menard f92152fafb support: Add shared helper for customer/plan in support views tests.
Adds a shared helper function for support view tests that need
a customer and/or customer plan.
2023-12-19 14:44:26 -08:00
Anders Kaseorg c9c819e1d7 models: Extract zerver.models.scheduled_jobs.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Anders Kaseorg bac027962f models: Extract zerver.models.clients.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Anders Kaseorg cd96193768 models: Extract zerver.models.realms.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Anders Kaseorg 7001a0dfc0 models: Extract zerver.models.groups.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Anders Kaseorg 45bb8d2580 models: Extract zerver.models.users.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Sahil Batra 03323b0124 push_notifications: Enforce max user count on self managed plan.
We do not support sending push notifications for realms having
more than 10 users on self managed plan.
2023-12-15 11:03:42 -08:00
Aman Agrawal 34a1be80a4 model: Use same name for legacy plan across the app. 2023-12-14 08:22:25 -08:00
Tim Abbott 6308e07e53 billing: Standardize remote server plan type IDs.
This will likely save us at least one headache.
2023-12-13 16:40:44 -08:00
Lauryn Menard a897d68d93 support: Add active plan information to remote server activity.
Adds three columns to the remote server activity chart and updates
the chart key for the third of those columns.

The first is the plan name. If there are multiple plans with a
status under the live threshhold, then we send "See support view".

The second is the plan status. If there are multiple plans, then
we send "Multiple plans".

The third is the estimated annual revenue for the plan. Note that
for free trials, this will be calculated as if the plan was paid
for 12 months (so a full year).

If there is no plan for the server under the live threshold or at
all then "---" is inserted into the table row. Note that 100%
sponsored servers/realms would fall into this category.
2023-12-13 13:43:00 -08:00
Lauryn Menard 68d117e60a support: Add sponsorship request information to remote support view. 2023-12-13 10:28:11 -08:00
Lauryn Menard e8500fbdb0 support: Include sponsorship request for remote server support view.
Preparation for updating the sponsorship forms template to include
information about the latest sponsorship request if sponsorship is
pending.
2023-12-13 10:28:11 -08:00
Alex Vandiver 19575b46f7 remote_activity: Hide deactivated remote servers. 2023-12-12 20:36:03 -08:00
Alex Vandiver 6d7037e867 analytics: Show latest number in "Analytics users", not max. 2023-12-12 12:09:51 -08:00
Lauryn Menard 449714245e support: Exclude system bot realm from remote realm query. 2023-12-12 08:04:02 -08:00
Prakhar Pratyush c1daabd3c0 remote_server: Rename to 'send_server_data_to_push_bouncer'.
This commit renames 'send_analytics_to_push_bouncer'
to 'send_server_data_to_push_bouncer'.
2023-12-11 14:07:39 -08:00
Prakhar Pratyush d763fae9d0 remote_server: Eliminate separate realms-only code path.
Given that most of the use cases for realms-only code path would
really like to upload audit logs too, and the others would likely
produce a better user experience if they upoaded audit logs, we
should just have a single main code path here i.e.
'send_analytics_to_push_bouncer'.

We still only upload usage statistics according to documented
option, and only from the analytics cron job.

The error handling takes place in 'send_analytics_to_push_bouncer'
itself.
2023-12-11 14:07:39 -08:00
Lauryn Menard 7186f75b58 support: Add sponsorship/discount support forms to remote realms.
If there are remote realms attached to the remote server, adds
the forms to be able to update sponsorship requests, approve
sponsorship and update a discount.
2023-12-11 10:33:50 -08:00
Lauryn Menard c2a76ccb3e support: Clean up template variables for remote server support. 2023-12-11 10:33:50 -08:00
Lauryn Menard d079a13760 support: Use shared template for current plan details on support views.
Moves the section in support views for any current plan details
to a new template: `templates/analytics/current_plan_details.html`.

Also, updates the PlanData dataclass to have a boolean that checks
if the current plan tier is the self-hosted legacy plan.
2023-12-06 11:01:26 -08:00
Anders Kaseorg 223b626256 python: Use urlsplit instead of urlparse.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-05 13:03:07 -08:00
Anders Kaseorg 3853fa875a python: Consistently use from…import for urllib.parse.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-05 13:03:07 -08:00
Lauryn Menard ba3279e959 support: Add remote realm stub to remote server information.
Adds a small section for any remote realms attached to the remote
server in the support view.
2023-12-05 12:48:42 -08:00
Lauryn Menard cfd61669e0 support: Add plan type to remote server information.
Updates `get_plan_type_string` for RemoteZulipServer plan types and
capitalizes the strings used for Realm plan types.

Also changes the string for Realm.PLAN_TYPE_STANDARD_FREE to be
"Standard free" instead of "open source" as that is used for any
100% sponsored organization, which is not restricted to open-source
projects.
2023-12-05 12:48:42 -08:00
Lauryn Menard 6c5b419267 support: Add downgrade current plan actions to remote servers. 2023-12-05 12:48:42 -08:00
Lauryn Menard f5ab9419d2 support: Update billing modality for remote server current plan. 2023-12-05 12:48:42 -08:00
Anders Kaseorg 8a7916f21a python: Consistently use from…import for datetime.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-05 12:01:18 -08:00
Tim Abbott 95b39bc8bf analytics: More fixes to zilencer urls import logic. 2023-12-05 10:52:00 -08:00
Tim Abbott 28d736d63b analytics: Don't import zilencer-specific code unconditionally.
This fixes the production server not working when zilencer is not
enabled.
2023-12-05 10:36:35 -08:00
Prakhar Pratyush 14b1539647 remote_activity: Add 'guest users' and 'non guest users' count column.
This commit adds two columns named 'Guest users' and
'Non guest users' to respresent count of such users.

We query 'RemoteRealmAuditLog' to get the data.
2023-12-05 10:04:41 -08:00
Lauryn Menard dc0b8bcb6b analytics: Update query for remote_push_devices in remote activity.
Updates query to count the distinct pairs of user_id and user_uuid
on the RemotePushDeviceToken table.
2023-12-04 11:50:18 -08:00
Lauryn Menard 69f6d3dcb1 support: Approve sponsorship for remote server customer.
Adds ability to approve a sponsorship request for a customer
attached to a remote server via the remote server support view.
2023-12-03 14:27:07 -08:00