Commit Graph

269 Commits

Author SHA1 Message Date
Zixuan James Li b4feb673f1 push_notifications: Soft reactivate mentioned users.
Fixes #19861

Signed-off-by: Zixuan James Li <359101898@qq.com>
2022-04-27 16:43:54 -07:00
Alex Vandiver ca506f71dc push_notifications: Increase severity of APNs ConnectionError.
This has only happened when our APNs certificate expired; logging at
the error level ensures that this shows up in Sentry.
2022-03-25 18:12:14 -07:00
Mateusz Mandera 76ff9b30b1 push_notifs: Log both user id and user uuid if we have them.
Previous behavior was logging only the uuid if it was provided by the
remote server, but that's insufficient, because the user may actually
have no devices registered with uuis and we (at the bouncer) end up
sending notifications to id-based registrations. Not having that id
logged makes it impossible to figure out what's going on.
2022-03-14 17:47:30 -07:00
Mateusz Mandera d800ac33a0 push_notifications: Send user_uuid to the push bouncer.
Fixes #18017.

In previous commits, the change to the bouncer API was introduced to
support this and then a series of migrations added .uuid to
UserProfiles.

Now the code for self-hosted servers that makes requests
to the bouncer is changed to make use of it.
2022-03-14 17:47:30 -07:00
Mateusz Mandera 0677c90170 zilencer: Change push bouncer API to accept uuids as user identifier.
This is the first step to making the full switch to self-hosted servers
use user uuids, per issue #18017. The old id format is still supported
of course, for backward compatibility.

This commit is separate in order to allow deploying *just* the bouncer
API change to production first.
2022-03-14 17:47:30 -07:00
Alex Vandiver c2f2863d37 push_notifications: Remove access control on "remove" notifications.
When removing notifications, we skip the access control on if the user
still can read them -- they should not have a notification of them,
both because they currently cannot read the message, as well as
because they have already done so.
2022-03-09 16:33:51 -08:00
Alex Vandiver 19dfd8e6a7 push_notifications: Ensure notifications are on for the remove codepath.
This causes it to mirror the handle_push_notification codepath.
2022-03-09 16:33:51 -08:00
Alex Vandiver 3264361f63 push_notifications: Set a timeout on FCM requests.
In steady-state, requests to FCM take about a second; however, in
cases where the remote FCM server is unstable, the request has been
observed to block for more than a minute.

As noted in the previous commit, pushes must complete within 30s;
fail fast, and let the retries and exponential backoff handle errors.

The worst-case total time taken with timeouts and errors for an FCM
notification is 19.5s.  Unfortunately, `aioapns` does not appear to
have any timeouts, and thus this commit cannot guarantee a total of
fewer than 30s.
2022-03-08 12:52:58 -08:00
Alex Vandiver f531f3a27f push_notifications: Drop FCM retries to 2, not 10.
This reverts bc15085098 (which provided
not justification for its change) and moves further, down to 2 retries
from the default of 5.

10 retries, with exponential backoff, is equivalent to sleeping 2^11
seconds, or just about 34 minutes (though the code uses a jitter which
may make this up to 51 minutes).  This is an unreasonable amount of
time to spend in this codepath -- as only one worker is used, and it
is single-threaded, this could effectively block all missed message
notifications for half an hour or longer.

This is also necessary because messages sent through the push bouncer
are sent synchronously; the sending server uses a 30-second timeout,
set in PushBouncerSession.  Having retries which linger longer than
this can cause duplicate messages; the sending server will time out
and re-queue the message in RabbitMQ, while the push bouncer's request
will continue, and may succeed.

Limit to 2 retries (APNS currently uses 3), and results expected max
of 4 seconds of sleep, potentially up to 6.  If this fails, there
exists another retry loop above it, at the RabbitMQ layer (either
locally, or via the remote server's queue), which will result in up to
3 additional retries -- all told, the request will me made to FCM up
to 12 times.
2022-03-08 12:52:58 -08:00
Alex Vandiver a80840aa4d push_notifications: Don't open unnecessary APNs connections.
Calling `get_apns_context` opens (and caches) an open connection to
the APNs servers.  Since `apns_enabled` is called from Django
codepaths, this means that the Django processes hold unnecessary
connections open to the APNs servers.

Switch `apns_enabled` to checking what `get_apns_context` checks when
we're just returning True/False.
2022-02-08 15:20:23 -08:00
Anders Kaseorg 0ba0620000 push_notifications: Fix for aioapns 2.1.
aioapns 2.1 removed the loop parameter from the aioapns.APNs
constructor, because Python 3.10 removed the loop parameter from the
asyncio.Lock constructor.

Signed-off-by: Anders Kaseorg <anders@zulip.com>
2022-02-08 15:16:31 -08:00
Mateusz Mandera c0f7158378 push_notifications: Include stream_id in the notification data.
Closes #18067.
Previous only the stream name was sent, which is an unstable stream
identifier.
2022-01-29 17:37:48 -08:00
Alex Vandiver fc13dd6f3d user_groups: Don't use access_user_group_by_id for notifications.
Stop using `access_user_group_by_id` in notifications codepaths, as it
is meant to be used to check for _write_ access, not read
access (which is not limited).  In the notification codepaths, there
are no ACLs to apply, and the ID is known-good; just load it
directly. The `for_mention` flag is removed, as it was not used in the
mention codepaths at all, only the notification ones.
2022-01-04 14:45:04 -08:00
Abhijeet Prasad Bodas 15e8717847 notifications: Don't enqueue notifications for bots.
This replaces the temporary (and testless) fix in
24b1439e93 with a more permanent
fix.

Instead of checking if the user is a bot just before
sending the notifications, we now just don't enqueue
notifications for bots. This is done by sending a list
of bot IDs to the event_queue code, just like other
lists which are used for creating NotificationData objects.

Credit @andersk for the test code in `test_notification_data.py`.
2022-01-03 09:55:06 -08:00
Tim Abbott 4d055a6695 push_notifications: Truncate overly large remove events.
Fixes #19224.
2021-11-02 21:24:14 -07:00
Anders Kaseorg d1c05467ec push_notifications: Fix RemoteZulipServer annotation to work at runtime.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2021-10-20 00:48:55 -07:00
Alex Vandiver c0b557fb2e push_notifications: Move zilencer import inside ZILENCER_ENABLED check. 2021-10-20 06:16:10 +00:00
Alex Vandiver 111ee64e36 push_notifications: Pass down the remote server and user-id for logs.
This makes logging more consistent between FCM and APNs codepaths, and
makes clear which user-ids are for local users, and which are opaque
integers namespaced from some remote zulip server.
2021-10-19 22:04:24 -07:00
Alex Vandiver 5bcd3c01cb push_notifications: Add log line with user-id, UUID, and devices.
Being able to determine how many distinct users are getting push
notifications per remote host is useful, as is the distribution of
device counts.  This parallels the log line in
handle_push_notification for push notifications from local realms,
handled via the event queue.
2021-10-19 22:04:24 -07:00
Mateusz Mandera 0af7c84c99 push_notifs: Log the number of devices notification was sent to. 2021-09-29 15:50:06 -07:00
Alex Vandiver 8c72959951 push_notifications: Handle empty rendered_messages.
This parallels fe25517295, but for mobile notifications.  It also
adds a test, which verifies that such content does not crash either
mobile or email notifications.
2021-09-15 09:45:38 -07:00
Anders Kaseorg 9399b95fec push_notifications: Remove redundant APNs retry loop.
aioapns already has a retry loop.  By default it retries forever on
ConnectionError and ConnectionClosed, so our own retry loop would
never be reached.  Remove our retry loop, and configure aioapns to
retry APNS_MAX_RETRIES times on ConnectionError like the previous
version did.  It still retries forever on ConnectionClosed; that’s not
configurable but probably fine.

Signed-off-by: Anders Kaseorg <anders@zulip.com>
2021-09-03 11:49:33 -07:00
PIG208 e73d55af91 push_notifications: Refactor trigger from Message objects.
This is a cleaner way to reduce monkey-patched attributes we added
to the Message objects.
2021-09-03 08:48:45 -07:00
Alex Vandiver 094f22e6b4 notifications: Add safeties to prevent incorrect notifications.
de04f0ad67 changed now notifications recipients were calculated, in
a manner that caused them to be sent when they should not have been.
ac70a2d2e1 was supposed to resolve this, but appears to have been
insufficient, as all three of these cases have been observed to still
happen.

Add safety checks immediately before notification, until the
underlying logic error can be sussed out.
2021-09-02 02:49:10 -07:00
PIG208 9d8e80a4d7 push_notifications: Refactor testcases to fix mypy errors.
This fixes errors found with django-stubs and it is a part of #18777.

It mostly renames variables and adds non-check assertions.
2021-08-20 05:54:19 -07:00
Sahil Batra 4c290a49d3 user_groups: Do not allow editing system user groups from API.
We do not allow any user to edit the system user groups (including
renaming, deleting, adding or removing members, etc.) from the
API. These user groups will change only by the code when a new
user is added or role of a user is changed.

This is implemented by rejecting access_user_group_by_id always
except the case when it is use to get the user group for sending
email and push notifications, as we would need to send notifications
to the mentioned user group.
2021-08-19 02:54:29 -07:00
Anders Kaseorg fdbde9f9c2 push_notifications: Remove unused num_push_devices_for_user function.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2021-08-19 01:51:37 -07:00
Abhijeet Prasad Bodas de04f0ad67 notifications: Calculate PMs/mentions settings like other settings.
Previously, we checked for the `enable_offline_email_notifications` and
`enable_offline_push_notifications` settings (which determine whether the
user will receive notifications for PMs and mentions) just before sending
notifications. This has a few problem:

1. We do not have access to all the user settings in the notification
handlers (`handle_missedmessage_emails` and `handle_push_notifications`),
and therefore, we cannot correctly determine whether the notification should
be sent. Checks like the following which existed previously, will, for
example, incorrectly not send notifications even when stream email
notifications are enabled-
```
if not receives_offline_email_notifications(user_profile):
    return
```
With this commit, we simply do not enqueue notifications if the "offline"
settings are disabled, which fixes that bug.

Additionally, this also fixes a bug with the "online push notifications"
feature, which was, if someone were to:
* turn off notifications for PMs and mentions (`enable_offline_push_notifications`)
* turn on stream push notifications (`enable_stream_push_notifications`)
* turn on "online push" (`enable_online_push_notifications`)

then, they would still receive notifications for PMs when online.
This isn't how the "online push enabled" feature is supposed to work;
it should only act as a wrapper around the other notification settings.

The buggy code was this in `handle_push_notifications`:
```
if not (
    receives_offline_push_notifications(user_profile)
    or receives_online_push_notifications(user_profile)
):
    return

    // send notifications
```

This commit removes that code, and extends our `notification_data.py` logic
to cover this case, along with tests.

2. The name for these settings is slightly misleading. They essentially
talk about "what to send notifications for" (PMs and mentions), and not
"when to send notifications" (offline). This commit improves this condition
by restricting the use of this term only to the database field, and using
clearer names everywhere else. This distinction will be important to have
non-confusing code when we implement multiple options for notifications
in the future as dropdown (never/when offline/when offline or online, etc).

3. We should ideally re-check all notification settings just before the
notifications are sent. This is especially important for email notifications,
which may be sent after a long time after the message was sent. We will
in the future add code to thoroughly re-check settings before sending
notifications in a clean manner, but temporarily not re-checking isn't
a terrible scenario either.
2021-07-28 13:55:25 -07:00
Tim Abbott bd134019e4 mypy: Fix return type for num_push_devices_for_user. 2021-07-24 12:55:15 -07:00
Tim Abbott 4aba6c9833 mypy: Use Sequence in push notifications types.
This is important for variance reasons.
2021-07-24 12:55:15 -07:00
Anders Kaseorg 7ccefa5242 push_notifications: Fix APNs message generation.
This emulates the previous PyAPNs2 behavior of moving the contents of
the ‘custom’ key to top level.

Signed-off-by: Anders Kaseorg <anders@zulip.com>
2021-07-15 13:49:56 -07:00
Abhijeet Prasad Bodas c3319a5231 notification_data: Create common source for trigger strings.
This reduces loose strings in the codebase, and allows us to not worry
about the exact naming (`stream_email_enabled` or `stream_emails_enabled`?)
and tense (`mentioned` or `mention`?).

Ideally this new class should have been in `lib/notification_data.py`,
which is our file for things like this. But, the next commit requires
using this data in `models.py`, and importing from `notification_data.py`
to `models.py` causes recursive imports.
2021-07-13 17:16:32 -07:00
Alex Vandiver 0b7cff2f22 push_notifications: Hide "error" level messages from aioapns.
Work around Fatal1ty/aioapns#15, by silencing error-level logging from
the aioapns logger.  We deal with the results of failed
send_notification calls by examining the `result.description` and
handling them; the extra logging message merely clutters the Sentry
logs.
2021-07-13 09:28:05 -07:00
Abhijeet Prasad Bodas 76dc504f7e push_notifications: Remove outdated comments.
We solely rely on the logic here for filtering with the `read` flag
since 10dd5f784b.
2021-07-08 11:14:08 -07:00
Abhijeet Prasad Bodas 4f9c7cae0a push_notifications: Send mentioned user group ID and name in payload. 2021-07-08 10:19:43 -07:00
Abhijeet Prasad Bodas 9bd8fe01fc android push notifications: Display mentioned user group name.
Followup to 83399e2e72.
2021-07-08 10:03:07 -07:00
Abhijeet Prasad Bodas 4d24499317 android notifications: Differentiate personal vs wildcard mentions.
The code to also notify for wildcard mentions was added in
0ed0bb6828.

But that showed the same text for both the cases. This commit fixes
that.

This is more of change for correctness. The mobile app currently does
not rely on this text for notifications, but constructs the text by
itself from the data in the payload.

This also fixes the "stream_push_notify" case to consistently show
a `#` before the stream name.
2021-07-08 10:03:07 -07:00
Abhijeet Prasad Bodas ce6f6a3829 push_notifications: Pre-calculate mentioned_user_group_name.
Prep change for showing the mentioned user group name in Android
notifications also. This will avoid doing the user group fetch twice.
2021-07-08 10:03:07 -07:00
Anders Kaseorg 3853285241 push_notifications: Replace PyAPNs2 with aioapns.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2021-07-05 20:16:50 -07:00
Anders Kaseorg 0bc002270c push_notifications: Use lru_cache decorator.
This does the same thing in a simpler way.

Signed-off-by: Anders Kaseorg <anders@zulip.com>
2021-07-05 20:16:50 -07:00
Hashir Sarwar 83399e2e72 push_notifications: Show mentioned user group in mobile notifications.
Part of #13080.
Cherry-picked from #15011 with edits.

Co-authored-by: Abhijeet Bodas <abhijeetbodas2001@gmail.com>
2021-07-05 14:23:59 -07:00
Abhijeet Prasad Bodas ee424c1f76 push_notifications: Assert observation written in comment.
This will ensure the comment does not go out of date.
2021-07-05 14:23:59 -07:00
Tim Abbott 0be35f530b push_notifications: Replace 'REDACTED' string.
The previous string was bold, potentially confusing, and doesn't
explain clearly what's happening. We replace this with a string that's
more or less copied from what we do in email notifications with the
similar setting enabled.
2021-06-30 15:15:22 -07:00
Shelly c958a023fe i18n: Add i18n to 'REDACTED' message in push notifications.
When a user has disabled message content in mobile push notifications,
we send a fixed string (currently "REDACTED") as the content of the
notification. Previously, this string was not tagged for translation;
we fix that here.

Additionally, because mobile push notifications are generated in a
queue worker, they do not have the user's language set by the Django
middleware. Our email notifications solve that problem using
`override_language`; we do the same here.

We choose to do override_language in get_message_payload_apns and
get_message_payload_gcm, rather than the caller, in order to be
consistent with tests.

Tested end-to-end by tabbott by setting a translation for "REDACTED"
manually in German.

Fixes #18713.
2021-06-30 15:15:13 -07:00
Abhijeet Prasad Bodas 518deb7b9e models: Rename `receives_online_notifications` function.
Prep for later when we will have a similar setting for
online email notifications.
2021-06-01 15:26:49 -07:00
Alex Vandiver fd1774dcba push_notifications: Give full stack information on an exception.
This error has been seen in production instances, but we need more
context to be able to determine what might be causing it.
2021-04-30 14:03:52 -07:00
Anders Kaseorg e7ed907cf6 python: Convert deprecated Django ugettext alias to gettext.
django.utils.translation.ugettext is a deprecated alias of
django.utils.translation.gettext as of Django 3.0, and will be removed
in Django 4.0.

Signed-off-by: Anders Kaseorg <anders@zulip.com>
2021-04-15 18:01:34 -07:00
Tim Abbott b15cb27fcc docs: Add a document explaining email/push notifications.
With various fixes by Mateusz Mandera.
2021-03-05 15:24:25 -08:00
Anders Kaseorg 6e4c3e41dc python: Normalize quotes with Black.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2021-02-12 13:11:19 -08:00
Anders Kaseorg 11741543da python: Reformat with Black, except quotes.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2021-02-12 13:11:19 -08:00