Commit Graph

31 Commits

Author SHA1 Message Date
Lauryn Menard 787d64e327 support: Update validation for adding or updating a discount.
Updates the HTML input field to have a min of 0, max of 99.99 and
allow increments of 0.01.

Also, use format_discount_percentage for displaying the customer
default discount in the support form.
2024-01-11 09:20:41 -08:00
Lauryn Menard 63dd057298 support: Include mobile users and mobile push data.
Adds the count for mobile users and mobile pushes forwarded to
the remote support view for both servers and realms.
2024-01-05 16:55:38 -08:00
Lauryn Menard 92ebeb7baa support: Add a link to remote server's installation analytics page. 2024-01-05 16:55:38 -08:00
Lauryn Menard ea1da738d6 support: Update how remote server information is organized.
Changes the emoji that highlights when a remote realm or server has
an active discount.

Adds a remote server UUID field to the remote server information.

Moves the 'has remote realms' field to be after the Zulip version
information, and adds an extra break there to visually highlight
that field as well as the following 'max monthly messages' field.
2024-01-02 13:16:35 -08:00
Lauryn Menard b9ca60ab9e support: Add date created field to remove server information.
Removes the last updated field and replaces it with the date the
remote server was created based on the audit log data.
2024-01-02 13:16:35 -08:00
Lauryn Menard ffd708ecaf support: Display next plan data on remote support view.
Currently, this will only be the case for legacy self-managed plans
that have scheduled a switch to either the Basic or Business plan.
2023-12-30 11:22:02 -08:00
Lauryn Menard ad8daffb62 support: Add Zulip version to remote server information.
In the remote server information displayed in the remote support
view, show the Zulip version currently on the RemoteZulipServer
object as last_version.
2023-12-19 14:44:26 -08:00
Lauryn Menard 9e9fec68a1 support: Add plan's estimated annual revenue to remote support view.
Also fixes formatting for per license price and moves the billing
schedule to be above this line so that it's clearer the per license
price is based on the billing schedule.
2023-12-19 14:44:26 -08:00
Lauryn Menard fb3bd0cde1 support: Add user count data to remote support view. 2023-12-19 14:44:26 -08:00
Lauryn Menard a8172591ca support: Show current discount for current plan.
This should match any discount information shown for the remote
realm or server.
2023-12-19 14:44:26 -08:00
Lauryn Menard be6c90f608 support: Move and highlight current sponsorship information.
Moves the note about being on the sponsored Community plan to be
under the remote server or realm name.

Adds a note about a remote server or realm with a partial discount
set, which is another type of sponsorship.

Highlights these notes visually with emojis for support admin.
2023-12-19 14:44:26 -08:00
Lauryn Menard 83d6481f6f support: Add the remote realm's plan type to the support view.
The plan type for the remote realm is useful to compare to any
current plan attached to the same remote realm.
2023-12-14 11:38:02 -08:00
Lauryn Menard e8500fbdb0 support: Include sponsorship request for remote server support view.
Preparation for updating the sponsorship forms template to include
information about the latest sponsorship request if sponsorship is
pending.
2023-12-13 10:28:11 -08:00
Lauryn Menard 144b2a9988 support: Add forms for current plan actions to remote realms.
Pulls the forms for updating the billing collection method and
generally modifying the current plan to a separate template.

Uses the shared template to render these forms for both the
remote server and any attached remote realms.
2023-12-11 10:33:50 -08:00
Lauryn Menard 7186f75b58 support: Add sponsorship/discount support forms to remote realms.
If there are remote realms attached to the remote server, adds
the forms to be able to update sponsorship requests, approve
sponsorship and update a discount.
2023-12-11 10:33:50 -08:00
Lauryn Menard 2684c21cca support: Create separate template for remote sponsorship/discounts.
Creates a separate template for the forms related to sponsorship
and discounts on the remote support view.
2023-12-11 10:33:50 -08:00
Lauryn Menard c2a76ccb3e support: Clean up template variables for remote server support. 2023-12-11 10:33:50 -08:00
Lauryn Menard d079a13760 support: Use shared template for current plan details on support views.
Moves the section in support views for any current plan details
to a new template: `templates/analytics/current_plan_details.html`.

Also, updates the PlanData dataclass to have a boolean that checks
if the current plan tier is the self-hosted legacy plan.
2023-12-06 11:01:26 -08:00
Lauryn Menard ba3279e959 support: Add remote realm stub to remote server information.
Adds a small section for any remote realms attached to the remote
server in the support view.
2023-12-05 12:48:42 -08:00
Lauryn Menard cfd61669e0 support: Add plan type to remote server information.
Updates `get_plan_type_string` for RemoteZulipServer plan types and
capitalizes the strings used for Realm plan types.

Also changes the string for Realm.PLAN_TYPE_STANDARD_FREE to be
"Standard free" instead of "open source" as that is used for any
100% sponsored organization, which is not restricted to open-source
projects.
2023-12-05 12:48:42 -08:00
Lauryn Menard 6c5b419267 support: Add downgrade current plan actions to remote servers. 2023-12-05 12:48:42 -08:00
Lauryn Menard f5ab9419d2 support: Update billing modality for remote server current plan. 2023-12-05 12:48:42 -08:00
Lauryn Menard 9f8fe7989a support: Add current plan information for remote servers.
For remote servers with a current legacy customer plan,
only the plan name, status and end date are displayed.
2023-12-05 12:48:42 -08:00
Lauryn Menard c457ef2a07 support: Remove discount/sponsorship actions if remote server sponsored.
Removes the support actions for changing a remote server's default
discount and sponsorship pending states if the remote server is on
the sponsored plan type.
2023-12-03 14:27:07 -08:00
Lauryn Menard 69f6d3dcb1 support: Approve sponsorship for remote server customer.
Adds ability to approve a sponsorship request for a customer
attached to a remote server via the remote server support view.
2023-12-03 14:27:07 -08:00
Lauryn Menard 2218e667a6 support: Update remote server customer sponsorship pending status.
Adds ability to update the sponsorship pending status of a customer
attached to a remote server via the remote server support view.
2023-12-03 14:27:07 -08:00
Lauryn Menard 4250e9c1c9 support: Update remote server customer default discount.
Adds ability to update the default discount for a customer attached
to a remote server via the remote server support view.
2023-12-03 14:27:07 -08:00
Lauryn Menard 1d685bd198 support: Add success message to remote servers support view context. 2023-12-03 14:27:07 -08:00
Lauryn Menard 6621de6f07 analytics: Add copy email button for remote server support view. 2023-12-03 14:27:07 -08:00
Mateusz Mandera 3cafdbdc1e counts: Add function compute_max_monthly_messages for remote servers.
This calculates the largest amount of messages sent within a month for
the last 3 months. The query is targeted for the specific use-case in
this function - for finding the count for a specific server. For
calculating this in bulk for a large number of remote server an
adapted, bulk query will be needed - rather than running this one in a
loop, which would likely be very inefficient.
2023-11-08 09:45:49 -08:00
Mateusz Mandera f71e2c8247 support: Add basic support endpoint for remote servers. 2023-10-04 16:55:47 -07:00