Commit Graph

900 Commits

Author SHA1 Message Date
Lauryn Menard 1914b881d9 remote-support: Add ability to search by billing user email. 2024-02-23 13:21:54 -08:00
Lauryn Menard 1f72ab5133 remote-support: Show active billing user emails. 2024-02-23 13:21:54 -08:00
Lauryn Menard e4e65074df remote-support: Add push notification status information.
Adds the information returned by get_push_status_for_remote_request
for remote billing users to the support page. Note that getting
the current push status data will result in some duplicate database
queries (getting customer, plan, current billed users, next billing
cycle) when generating the remote support view.
2024-02-23 09:08:21 -08:00
Lauryn Menard 423af9916a remote-support: Add specific class for support section headers. 2024-02-23 09:08:21 -08:00
Alya Abbott fce68e23a2 portico: Add Semsee case study. 2024-02-22 10:33:31 -08:00
Aman Agrawal bddb44eebf stripe: Disable free trial for legacy customer with ended plan.
This ensures that customer who had legacy plan any time in the past
cannot avail free trial.
2024-02-21 21:40:47 -08:00
Tim Abbott d0c276d863 corporate: Fix billing_session variable reuse confusion.
The previous logic incorrectly used the server-level number of users
even when a (presumably smaller) realm-level count was available.

Fixes a bug introduced in 2e1ed4431a.
2024-02-21 17:51:30 -08:00
Lauryn Menard 161125c9be remote-support: Get user data once from the database.
Instead of querying the database twice for the user counts and
for the currently used licenses, we know pass that information
to the function where we populate the plan data for the remote
server or realm.
2024-02-21 12:40:34 -08:00
Lauryn Menard 907c209296 remote-support: Add search results for remote server/realm uuid. 2024-02-21 12:40:34 -08:00
Lauryn Menard 1eca9b3f6e remote-support: Return server results for realms with host match.
Checks for remote realm hosts that match the search query. Adds a
database query to getting the initial search results.
2024-02-21 12:40:34 -08:00
Lauryn Menard aec02d18af remote-support: Improve getting remote realm/server data.
Only get the customer information once from the database.

Extract logic for any next plan (either scheduled or an offer) data
into a separate function and do not hit database twice when getting
the number of licenses at the next plan renewal.
2024-02-21 12:40:34 -08:00
Lauryn Menard 8189b94a70 remote-support: Improve search results in view code.
Removes prefetch of remote realms on the remote server query
because, by excluding the system bot realm when this is referenced,
we end up hitting the database again.

Strips whitespace from query string and makes a few small updates
for readability.
2024-02-21 12:40:34 -08:00
Mateusz Mandera ea863bab5b remote_billing: Remove code migrating Legacy plan from server to realms.
We no longer want to migrate Legacy plans from server to realms, since
Legacy plans are not really a thing in the original sense anymore, since
February 15th.

Now they're just a tool to give temporary extensions of access to the
push notification service for users, when needed. And as such, it makes
no sense to migrate like that.

The remaining code in this function is for migrating (any) plan from the
server object to the realm object, if the server has just a single
realm.
2024-02-21 11:10:45 -08:00
Prakhar Pratyush 2f8e4a71d6 corporate: Send a reminder email 2 months before the end date.
For fixed-price plans, we send a reminder email to
sales@zulip.com, 2 months before the end date, to review
the pricing and configure a new fixed-price plan accordingly.
2024-02-21 10:43:23 -08:00
Prakhar Pratyush 06e48fd553 corporate: Add end_date to fixed-price plans.
Earlier, we were not configuring the end_date while creating
a fixed-price plan which would result in the automatic renewal
of the plan at the end of billing cycle.

Our plan is to re-evaluate the pricing when we are close to the
end date, then:
1. Schedule a new fixed-price plan with the updated or same price.
2. or Don't do anything - the plan will end on the end_date.

Now, we add an end_date of 1 year from the start date when
creating a fixed-price plan.
2024-02-21 10:43:23 -08:00
Prakhar Pratyush 648d0286bc stripe: Extract repetitive write_to_audit_log code into a function.
This is a prep commit which extracts the write_to_audit_log
code block in `update_end_date_of_current_plan` into a
function named 'write_to_audit_log_plan_property_changed'.

This would be helpful to avoid repetition as we plan to
include another such block when the plan's property
reminder_to_review_plan_email_sent is changed.
2024-02-21 10:43:23 -08:00
Aman Agrawal ca96868b0e billing: Return login URL for AJAX request session timeout for servers. 2024-02-21 10:30:06 -08:00
Mateusz Mandera 834dbd552b remote_billing: Make handle_customer_migration_... more robust.
The logic in the case where there's only one realm and the function
tries to migrate the server's plan to it, had two main unhandled edge
cases that would throw exceptions:
1.
```
        remote_realm = RemoteRealm.objects.get(
            uuid=realm_uuids[0], plan_type=RemoteRealm.PLAN_TYPE_SELF_MANAGED
        )
```

This could throw an exception if the RemoteRealm exists, but has an
active e.g. Legacy plan. Then there'd be no object matching the
plan_type in the query, raising RemoteRealm.DoesNotExist.

2. If the RemoteRealm had e.g. a Legacy plan in the past, that's now
   expired, then it'd have a Customer object. Meaning that the attempt
   to move the server's customer to the realm:
   `server_plan.customer = remote_realm_customer`
   would trigger an IntegrityError since a RemoteRealm can't have two
   Customer objects.

In simple cases the situation in (2) can still be easily migrated, by
moving the plan from the server's customer to the realm's customer.
2024-02-20 16:02:03 -08:00
Mateusz Mandera 5e6f4faad2 test_remote_billing: Rename server_on_active_plan_error helper arg.
This is kind of too specific, allowing testing for only one single error
when accessing signed_auth_url. Instead, this should use a general
pattern, which will allow other tests to use this to assert other kinds
of error responses that may be returned.
2024-02-20 16:02:03 -08:00
Mateusz Mandera 1c61bb2fad remote_billing: Fix two tests that shouldn't be asserting in a loop.
It doesn't make sense to run a loop over "all" query results, when those
results are just two, and each of them has its own distinct asserts.

That for loop is there probably due to copying the structure of the
earlier test_transfer_legacy_plan_from_server_to_all_realms test, for
which the loop does make sense.
2024-02-20 16:02:03 -08:00
Lauryn Menard 68f02da82e installation-activity: Fix ARR value in total row.
In commit ff8552269d, when we moved the links to the first column
of the activity charts, we missed updating the column for the ARR
total.
2024-02-20 15:57:06 -08:00
Lauryn Menard b6d50c158d support: Add CSS grid for confirmation objects in query results. 2024-02-20 15:46:55 -08:00
Prakhar Pratyush a20ce627d9 stripe: Add a check to create invoices only for paid plans.
In 'invoice_plan()', the primary way to not create
an invoice for a plan is to not have any new ledger entry.

This commit adds a 'self.on_paid_plan()' check which is
an extra layer of defense to avoid creating any invoices
for customers not on paid plan. It saves a DB query too.
2024-02-20 08:25:49 -08:00
Mateusz Mandera be03dabf76 zilencer: Implement do_reactivate_remote_server utility function.
The inverse of do_deactivate_remote_server. It's just flipping the
.deactivated flag, but we also should have an AuditLog for these events.
2024-02-19 20:26:47 -08:00
Tim Abbott 2e1ed4431a corporate: Fix plan precedence issues with expired plans.
RemoteRealm customer takes precedence over RemoteServer
in general. But if an inactive plan is associated with
RemoteRealm and an active plan with RemoteServer, the
ACTIVE plan takes precendence.

Co-authored-by: Prakhar Pratyush <prakhar@zulip.com>
2024-02-19 17:58:49 -08:00
Anders Kaseorg a4938d3760 page_params: Parse page_params and state_data with Zod.
This establishes a runtime check that their types continue to reflect
reality going forward.

Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-02-17 00:02:38 -08:00
Alya Abbott 4f1659fe8f billing: Make push notifications error message more clear. 2024-02-16 16:01:53 -08:00
Aman Agrawal 176c15f74b billing: Redirect user to login page if session expires.
If user makes an AJAX request but their session is expired, we
redirect user to the login page.
2024-02-16 14:56:26 -08:00
Aman Agrawal 98868b7f4a billing: Take user to default page if next_page is invalid.
Here invalid is more or less uncommon since there are a lot of
next_page that are valid for a logged in user.
2024-02-16 14:56:26 -08:00
Lauryn Menard 0c17b90fc5 remote-support: Fix last push notification sent field.
Instead of displaying the end of the day interval for the latest
count stat update for push notifications forwarded on the bouncer,
we display the start of the day interval and format it as a date
instead of a date and time.
2024-02-16 14:49:34 -08:00
Lauryn Menard 05b5295f18 remote-activity: Fix broken support links.
In commit 230294c, the logic for creating the support links in the
remote activity chart were broken. Updates the constants so that
the links have the correct server information for the search query.
2024-02-16 14:49:34 -08:00
Prakhar Pratyush d05a3f0cb0 corporate: Send invoice overdue mail also when data never uploaded.
Earlier, during invoicing we used to send a mail to
sales@zulip.com when the last_audit_log_update was
at least one day ago.

There was an assertion that last_audit_log_update
can't be None which is incorrect as such customers exist.

This commit extends the behaviour to send an invoice
overdue email even if the data was never uploaded.
2024-02-16 14:48:31 -08:00
Lauryn Menard 9c7d0c6e5a remote-support: Note if emails were sent for remote server sponsorship.
In cases where a support admin approves a sponsorship for a remote
server without any billing users having been created, note that no
emails were sent in the success message on the support page.

We already do this for remote realms and should be an infrequent
case as ideally most remote servers will submit official
sponsorship requests.
2024-02-16 14:46:59 -08:00
Prakhar Pratyush 9648256c3c corporate: Fix next_invoice_date not updated on end_date extension.
Earlier, on extending end_date for legacy plans, next_invoice_date
was not extended which resulted in invoice_plan() run for such
legacy plans before the end_date.

The intended behaviour is that the legacy plan should be invoiced
only once on the end_date to downgrade or switch to a new tier.

This commit adds logic to update next_invoice_date when end_date
is extended via /support.
2024-02-16 08:30:17 -08:00
Lauryn Menard 230294cfb3 remote-activity: Add column for remote server or realm creation date.
Expands the main query for remote servers to get the audit log
event datetime for when the server was created/registered.

The remote realm object has a field for when the remote realm
was created on the remote server.
2024-02-15 10:29:12 -08:00
Alex Vandiver 7f46773ef1 tests: Clear in-memory Client caches before testing query counts.
This makes counts more apples-to-apples comparable when run
back-to-back.
2024-02-14 12:27:03 -08:00
Lauryn Menard b275e9c4d6 stripe: Add billing portal for customer name and address.
Adds a link on the upgrade and billing pages that opens a stripe
billing portal for the customer to update their name and address
that will appear on invoices and receipts.

On the billing page, updating the credit card information will
no longer update the customer billing address, since they can
now do this directly through the billing portal. To be consistent
with the credit card form on the upgrade page, we still require
inputting a billing address for the card.

Note that, once an invoice is paid/complete, then changes to the
customer's name and address will not be applied to those invoices.
2024-02-13 14:18:38 -08:00
Lauryn Menard 29e8a63a39 stripe: Add name to stripe customer with payment method.
Set the name on the stripe customer object to the name on the
credit card when one is initially attached to a customer.

Prep commit to adding a stripe billing portal so that billing
admins will be able to update both the name and address that
appears on their stripe generated invoices and receipts.
2024-02-13 14:18:38 -08:00
Aman Agrawal 8cba101e05 support: Add button to delete configured fixed next plan.
This will help us modify the configured plan if we need to.
2024-02-13 09:40:53 -08:00
Aman Agrawal 7b33d660eb billing: Rename self-managed to free. 2024-02-12 21:25:19 -08:00
Aman Agrawal 7ca85bed71 stripe: Fix $0 invoices being generated on upgrade.
Instead of charging the customer using the attached payment
method and then creating the invoice, we create an invoice and
force an immediate payment for the invoice via the attached
payment method.
2024-02-12 15:15:56 -08:00
Prakhar Pratyush a764f9ce25 corporate: Fix 'free_trial=True` for legacy customers during upgrade.
Earlier, we were not setting `free_trial` = False for legacy
customers in `do_upgrade`.

This lead to a bug where customers were upgraded even before the
payment was complete. 'process_initial_upgrade' was always getting
called instead of 'setup_upgrade_payment_intent_and_charge'.

This commit fixes the incorrect behaviour.
2024-02-12 09:06:06 -08:00
Prakhar Pratyush 2055dfa83e support: Add support to configure fixed-price plan with pay-by-invoice.
* Manually create & send invoice
* Configure a fixed-price plan with sent invoice-id.
* When customer pays, upgrade them to concerned plan.
2024-02-06 18:43:23 -08:00
Lauryn Menard 6818a09123 remote-support: Add server mobile users without a remote realm.
Adds a count for mobile users registered for the remote server
with a RemotePushDeviceToken that does not have an associated
remote realm, which was a recently added field.

If the remote server is pre-8.0 and does not have remote realms,
then only the total mobile user count is displayed, as the count
for uncatagorized mobile users would be equal to the total mobile
user count.
2024-02-06 18:09:45 -08:00
Lauryn Menard 4f04f9f1f0 remote-support: Show datetime of last mobile push forwarded count.
This is useful for support admin to know if push notifications for
the remote server or realm have recently been logged/counted.
2024-02-06 18:09:45 -08:00
Lauryn Menard 5479053a9f remote-support: Add server data for last audit log update time.
This is useful in the support view in case the audit log data is
stale and user counts are not updated for billing.

Also, renames formatting function for optional datetimes that is
used in the support and activity views/charts. And instead of
showing these datetime strings in the eastern US timezone, we
now show and label them as UTC.
2024-02-06 18:09:45 -08:00
Lauryn Menard cbb6d962d5 stripe: Add billing address collection to checkout session.
This will require customers to include an address when setting
up, or updating, the credit card information for their account.
The billing address for the card will also be saved as the
billing address for the stripe customer object.

The customer object billing address appears on the invoices
that are generated by stripe.
2024-02-05 10:16:04 -08:00
Aman Agrawal de33aa4b7b stripe: Add page to show list of past customer invoices. 2024-02-04 17:38:24 -08:00
Aman Agrawal 130aecbf9e stripe: Extract method to get org_name. 2024-02-01 09:29:08 -08:00
Lauryn Menard ff8552269d activity: Move links columns to be first in chart.
Moves links in installation and remote server activity charts
to be the first column.
2024-02-01 09:17:26 -08:00