When a customer with plan's status 'DOWNGRADE_AT_END_OF_FREE_TRIAL'
visits /billing page on the free-trial end date before the invoice
cron runs, the 'make_end_of_cycle_updates_if_needed' downgrades the
plan.
Earlier, when such a customer visited /billing page in this time window
it resulted in an assertion error.
This commit fixes the incorrect behaviour by redirecting to '/plans'
page in such cases.
Earlier, we were not configuring the end_date while creating
a fixed-price plan which would result in the automatic renewal
of the plan at the end of billing cycle.
Our plan is to re-evaluate the pricing when we are close to the
end date, then:
1. Schedule a new fixed-price plan with the updated or same price.
2. or Don't do anything - the plan will end on the end_date.
Now, we add an end_date of 1 year from the start date when
creating a fixed-price plan.
Adds a link on the upgrade and billing pages that opens a stripe
billing portal for the customer to update their name and address
that will appear on invoices and receipts.
On the billing page, updating the credit card information will
no longer update the customer billing address, since they can
now do this directly through the billing portal. To be consistent
with the credit card form on the upgrade page, we still require
inputting a billing address for the card.
Note that, once an invoice is paid/complete, then changes to the
customer's name and address will not be applied to those invoices.
Instead of charging the customer using the attached payment
method and then creating the invoice, we create an invoice and
force an immediate payment for the invoice via the attached
payment method.
Earlier, the next_invoicing_date and invoicing_status
for new plan weren't set correctly, resulting in the
scheduled switching of legacy plan to a new plan not
working as expected.
This commit fixes the incorrect behaviour.
Earlier, in process_initial_upgrade, the flat_discount value
wasn't converted into dollars when specified in the invoice
description, resulting in showing the incorrect value of $2000
as a discount.
This commit converts the value in cents to dollars and adds tests
to verify the invoice generated.
Adds a support action for updating the minimum licenses on a
customer object once a default discount has also been set.
In the case that the current billing entity has a current active
plan or a scheduled upgrade to a new plan, then the minimum
licenses will not be updated.
Moves and generalizes `switch_realm_from_standard_to_plus_plan`
in stripe.py to be a more general function for changing a
CustomerPlan to a new and valid tier, `do_change_plan_to_new_tier`.
Adds a helper function with the previous function name to be used
for the support view and management command for changing a realm
from the Standard plan tier to the Plus plan tier.
If the update / add card session is successful, return user to
manual license management page if user was on it before clicking
the add / update card button.
There is a discrepancy between price per license shown on billing
and upgrade page for annual billing frequency due to difference
in methods used to calculate the amount.
To fix it, we use the same method on both the pages.
I didn't use the helpers.format_money directly here since that would
create a visual delay in showing the price per license which will
not be nice considering that will be the only thing on this page
being updated that way.
The stripe fixture used is same as
free_trial_upgrade_by_card--Customer.retrieve.3.json
Generated with both parellel=1 and generate-stripe-fixtures params
on test-backend locally.
Note that the previous series of commits need these test fixtures
to pass CI. If those are changed, then this commit should be updated
or dropped and replaced with a commit that updates the fixtures
based on the new changes.
Previously, our Stripe webhook event handler code retrieved the
user's email from Stripe using the stripe.Customer.email attribute.
This led to situations such that whenever the email that Stripe had
did not correspond to a UserProfile in Zulip, the payment flow
failed since we couldn't find a UserProfile associated with the
given email.
Now, we pass in the UserProfile.id in the metadata to Stripe's
checkout Session object, so that we can fetch the correct email
in future Stripe requests.
After the Stripe migration to the hosted checkout page, we were
missing one fixture for the test for switching from Standard to
Plus. This commit updates the fixtures for that particular test.
This is a follow-up to #19752. The tests in that PR did not verify
that the financial math involved worked properly. This commit
improves the existing tests and adds new fixtures to make sure
that the financial math works as expected.
This upgrades the Stripe API to the most recent version. Going through
the Git history, it looks like our current API version is at 2019-03-14.
The API version should be manually changed in Stripe dashboard at the same
time as the commit is deployed in production.
Backward incompatible changes that are relevant to our codebase between
(2019-03-14, 2020-08-27].
* 2020-08-27 - The `sources` property on Customers is no longer included by
default.
* 2020-03-02 - Nothing applicable
* 2019-12-03 - The `id` field of all invoice line items have changed and are
now prefixed
with `il_`. We only rely on this while we normalize the fixtures.
* 2019-11-05 - Nothing applicable
* 2019-10-17 - The `billing` attribute on invoices, subscriptions, and
subscription schedules is renamed to`collection_method`. The invoice
change is the one that is relevant to us.
* The customer object’s `account_balance` value has been renamed to
`balance`. Only used for the stubs at the moment.
* 2019-10-08 - Nothing applicable
* 2019-09-09 - Nothing applicable
* 2019-08-14 - Nothing applicable
* 2019-05-16 - Nothing applicable
https://stripe.com/docs/upgrades
Also normalize the following IDs in stripe fixtures
* price_[A-Za-z0-9]{24}
* prod_[A-Za-z0-9]{14}
* pi_[A-Za-z0-9]{24}
* il_[A-Za-z0-9]{24}
Previously, we only downgraded and voided small organizations behind
payments only if they had an active plan.
This left us with a bunch of invoices from small realms which used to
have an active plan. It doesn't make much sense for us to get these
realms to pay the invoices so we have decided to just void them. This
commit voids the open invoices of all the small realms without an active
plan and has the last invoice open. Unlike, the realms with an active
plan we don't email them about us voiding the invoice. It's not super
obvious whether Stripe sends an email to the customer when the Invoice
is voided. But they do get the message that the invoice is voided if
they try to pay the invoice through the hosted invoice page.
An organization with at most 5 users that is behind on payments isn't
worth spending time on investigating the situation.
For larger organizations, we likely want somewhat different logic that
at least does not void invoices.
stripe.Invoice.list by default would only get 10 invoices at a
time. So a function like this would be really handy if we have
to go through a lot of invoices.
This also means void_all_open_invoices used to void only the last
10 invoices. The main reason we implemented this function was to
void the invoices generated by realms on free trial so I don't
think there were cases where we had to void realms with more than
10 invoices.
This also fixes a bug in void_all_open_invoices function. If a realm
with a local Customer object but without an associated stripe.Customer
is passed to void_all_open_invoices, then the function will end up
voiding the last 10 invoices created by billing system instead of voiding
no invoices at all. This is because stripe.Invoice.list(customer=None)
return last 10 invoices across all customers.
But this bug won't cauuse any issue in production since
void_all_open_invoices can be only invoked from /support page. And we
show the option to void invoices in support page only if the realm
has a paid plan. And it's not really possible for a realm to have
a paid plan without having an associated stripe_customer_id. Plus I
went through the void events in stripe stream since the PR to add
void invoices was merged and there does not seems to be any suspicious
events.
Prakhar Pratyush
Aman Agrawal
Lauryn Menard
Anders Kaseorg
Eeshan Garg
Vishnu KS