Commit Graph

35 Commits

Author SHA1 Message Date
Lauryn Menard 37afad038c support: Add link to stripe customer dashboard.
Adds a link to the stripe customer dashboard if the Customer
object for an active plan has a stripe_customer_id. If there
is no stripe ID to link to, then the icon is shown without
a link, which is the case for remote server/realm sponsorships
and legacy plans.
2024-05-22 11:32:46 -07:00
Aman Agrawal 7203661d99 support: Set discounted price instead percentage for customers.
This allows us to set the price of a plan exactly as discussed with
the customer.
2024-05-16 02:18:43 -07:00
Vector73 8ab526a25a models: Replace realm.uri with realm.url.
In #23380, we are changing all occurrences of uri with url in order to
follow the latest URL standard. Previous PRs #25038 and #25045 has
replaced the occurences of uri that has no direct relation with realm.

This commit changes just the model property, which has no API
compatibility concerns.
2024-05-08 11:12:43 -07:00
Anders Kaseorg eb45eca57b support: Replace common.copy_data_attribute_value with clipboard.js.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-05-03 12:45:46 -07:00
Aman Agrawal 04638ffaee stripe: Add required plan tier for cloud realms on support page. 2024-04-29 17:11:11 -07:00
Aman Agrawal 7e87287803 support: Extract discount related fields.
This will be used for cloud realms too.
2024-04-29 17:11:11 -07:00
Aman Agrawal 7d1f858273 stripe: Ensure required_plan_tier is set before setting discount. 2024-04-29 17:11:11 -07:00
Aman Agrawal 9184e6cc12 demo_request: Fix HTML structure.
Add title and set label and id of input same for a field.
2024-04-29 15:30:26 -07:00
Aman Agrawal 263d1ae38e demo_request: Add form for user to request a demo.
This sends an email to us after user fills out and sends the form.
2024-04-25 13:09:05 -07:00
Lauryn Menard 4d470a52f8 remote-support: Highlight if audit log data is stale or current.
Includes has_stale_audit_log boolean in the remote support view
data so that we can style the last audit log data for the remote
server to visually highlight if it is stale or current.
2024-03-08 09:40:43 -08:00
Lauryn Menard 4e1e490b40 cloud-support: Display most recent sponsorship request information.
Refactors the Cloud support view to pass in any sponsorship or
discount information about the Customer object for the realm,
which allows us to display any information submitted in a
sponsorship request.
2024-03-08 09:40:43 -08:00
Lauryn Menard c9caad20d0 support: Have distinct labels for remote vs Cloud support views. 2024-03-08 09:40:43 -08:00
Lauryn Menard b421f3c7ca remote-support: Add class to form for removing a CustomerPlanOffer.
Adds a class to the form for removing a configured CustomerPlanOffer
so that we can add some margin between the form and the information
about the plan offer.
2024-03-08 09:40:43 -08:00
Lauryn Menard ef11619e73 support: Clean up options for realm plan_type and org_type.
Removes adding get_org_type_display_name to support context as
its use was removed in commit f25230c7d4.
2024-03-08 09:40:43 -08:00
Lauryn Menard f3906f4a2f remote-support: Add ability to deactivate and reactivate remote servers. 2024-03-07 11:51:00 -08:00
Lauryn Menard 666041e480 remote-support: Show deactivated servers in search results.
The remote support view now returns results for deactivated remote
servers with those results sorted to the end and formatted to
visually stand out.

Forms to change sponsorship and discount fields on the customer
for the remote server or realm are not shown, but the data stored
on the customer object is shown, including any sponsorship request
information (if the customer had a sponsorship request pending when
it was deactivated).

Forms to schedule a plan are also not shown for deactivated servers
and their associated remote realms.

Forms and information for any current plan or scheduled plan, for
either the deactivated remote server or its associated remote
realms, are shown so that support staff can update those plans if
necessary.
2024-03-01 14:11:19 -08:00
Lauryn Menard 8d60ca548b remote-support: Use remote server or realm UUID in support URL.
Because the remote support page now supports searching by UUID,
the support URL for remote billing entities, which is used for
sponsorship request emails and overdue invoice emails, can now
use the remote server or realm UUID.

Adds the remote realm UUID to the remote support view information.
2024-02-29 11:21:00 -08:00
Lauryn Menard 1f72ab5133 remote-support: Show active billing user emails. 2024-02-23 13:21:54 -08:00
Lauryn Menard e4e65074df remote-support: Add push notification status information.
Adds the information returned by get_push_status_for_remote_request
for remote billing users to the support page. Note that getting
the current push status data will result in some duplicate database
queries (getting customer, plan, current billed users, next billing
cycle) when generating the remote support view.
2024-02-23 09:08:21 -08:00
Lauryn Menard 423af9916a remote-support: Add specific class for support section headers. 2024-02-23 09:08:21 -08:00
Lauryn Menard 907c209296 remote-support: Add search results for remote server/realm uuid. 2024-02-21 12:40:34 -08:00
Lauryn Menard 16135fbac6 support: Clean up class names in support views.
Updates the class name used for the sponsorship form container in
the remote support views to be more specific.

Adds a shared "support-form" class for the different forms in the
realm_details template.

Use the same CSS rule for current and next plan information sections.
2024-02-21 10:28:08 -08:00
Lauryn Menard b9c4a8a811 support: Add CSS formatting for form areas on support views. 2024-02-20 15:46:55 -08:00
Lauryn Menard b6d50c158d support: Add CSS grid for confirmation objects in query results. 2024-02-20 15:46:55 -08:00
Lauryn Menard b74a8a5ff5 support: Add CSS grid for user and user realm. 2024-02-20 15:46:55 -08:00
Lauryn Menard 8c5325fc2c remote-support: Add CSS grid for remote server and remote realms. 2024-02-20 15:46:55 -08:00
Lauryn Menard 439e88e251 support: Remove relative positioning for form elements.
Prep commit for adding a grid layout for some query response data.
2024-02-20 15:46:55 -08:00
Lauryn Menard 0c17b90fc5 remote-support: Fix last push notification sent field.
Instead of displaying the end of the day interval for the latest
count stat update for push notifications forwarded on the bouncer,
we display the start of the day interval and format it as a date
instead of a date and time.
2024-02-16 14:49:34 -08:00
Aman Agrawal 8cba101e05 support: Add button to delete configured fixed next plan.
This will help us modify the configured plan if we need to.
2024-02-13 09:40:53 -08:00
Prakhar Pratyush 2055dfa83e support: Add support to configure fixed-price plan with pay-by-invoice.
* Manually create & send invoice
* Configure a fixed-price plan with sent invoice-id.
* When customer pays, upgrade them to concerned plan.
2024-02-06 18:43:23 -08:00
Lauryn Menard 6818a09123 remote-support: Add server mobile users without a remote realm.
Adds a count for mobile users registered for the remote server
with a RemotePushDeviceToken that does not have an associated
remote realm, which was a recently added field.

If the remote server is pre-8.0 and does not have remote realms,
then only the total mobile user count is displayed, as the count
for uncatagorized mobile users would be equal to the total mobile
user count.
2024-02-06 18:09:45 -08:00
Lauryn Menard 4f04f9f1f0 remote-support: Show datetime of last mobile push forwarded count.
This is useful for support admin to know if push notifications for
the remote server or realm have recently been logged/counted.
2024-02-06 18:09:45 -08:00
Lauryn Menard 5479053a9f remote-support: Add server data for last audit log update time.
This is useful in the support view in case the audit log data is
stale and user counts are not updated for billing.

Also, renames formatting function for optional datetimes that is
used in the support and activity views/charts. And instead of
showing these datetime strings in the eastern US timezone, we
now show and label them as UTC.
2024-02-06 18:09:45 -08:00
Prakhar Pratyush 26536a20ed support: Always show the option to update end_date on /support page.
If a plan is already on "basic" or "business" plan and wants to
switch to a fixed-price "basic" / "business" plan, then it is
necessary that the current plan should have an end date configured.

Earlier, we could update the end_date only if the current plan
already had an end_date set.

This commit makes it possible to always show the option to
set or update end_date.
2024-01-30 10:09:52 -08:00
Lauryn Menard 916892e437 templates: Move support templates to /templates/corporate/support.
Also, makes small updates to `next_plan_forms_support.html`.
Removes unneeded "btn" and "btn-default" classes, and updates
the placeholder text for the input as not marked for translation.
2024-01-30 10:06:48 -08:00