Zendesk works a lot like desk.com, it has triggers which use targets.
The triggers have a user defined template. Targets can also have place
holders that are posted, we add the ticket id and title here so we can
always construct the message subject.
(imported from commit 04e8e5c7c0fc5568201f252546f6ed42f282fd00)
The normal code will now generate SQL that is basically identically to the raw
SQL we were using before.
(imported from commit 84a3971d6137d05ef3f71252278afdd59041e86a)
This commit also includes a few changes in the way we do some queries that
should speed searches up:
* Messages before and after the anchor are fetched in a single query by doing a
UNION ALL on the server. This incurs the cost of an extra sort because UNION
ALL does not guarantee the order that the results are appended, but it saves a
server round-trip.
* Searches involving flags now use a straight froward WHERE clause, which is
much faster than the one that django-bitfield generates (due to limitations of
the Django ORM)
(imported from commit a0db811a9073363cfabcf4b035d02d20dc8fc8a4)
This requires the tsearch_extras Postgres extension. To install the extension,
first install postgresql-9.1-tsearch-extras on both postgres-primary and
postgres-secondary (this would normally be done in a puppet apply, but there are
currently some changes that can't be applied on Postgres machines). Then run
the following as the postgres user on postgres-primary:
$ psql -d zulip -c 'CREATE EXTENSION tsearch_extras SCHEMA zulip;'
In dev environments, you must also run:
$ psql -d zulip_test_template -c 'CREATE EXTENSION tsearch_extras SCHEMA zulip;'
(imported from commit ad0a57c455b3b86002191ac5fb705d8f716f3296)
This returns us to the original situation where we're not in the
practice of doing database fetches for UserProfile objects in the
Tornado workflow, which should make our performance no longer
alarmingly degrade when memcached gets flushed.
(imported from commit 3580737604c13c9989f120a2242ad4c3eab6e1d1)
This does result in a few more rabbitmq events to be processed (though
a negligible number compared to what we already do), but it saves a
database query from inside Tornado whenever we occasionally have a
cache miss looking up the UserProfile, which is far more important.
(imported from commit a553a00a3004ba27bfb54ffbc3e9c9b170ebae4d)
This is used by the Android app to authenticate without prompting for a
password.
To do so, we implement a custom authentication backend that validates
the ID token provided by Google and then tries to see if we have a
corresponding UserProfile on file for them.
If the attestation is valid but the user is unregistered, we return that
fact by modifying a dictionary passed in as a parameter. We then return
the appropriate error message via the API.
This commit adds a dependency on the "googleapi" module. On Debian-based
systems with the Zulip APT repository:
sudo apt-get install python-googleapi
For OS X and other platforms:
pip install googleapi
(imported from commit dbda4e657e5228f081c39af95f956bd32dd20139)
Previously we unconditionally showed the "get the desktop app"
banner. Now, if the first user declines to invite people as part of
their onboarding workflow, show the invite banner instead.
(imported from commit f7892fef17c923154a700149b8f5be99e9c03fa0)
We currently only do bulk invites when the first user in the realm
goes through the signup process, so this will help us know if that
step is effective for getting more early users into the app.
(imported from commit c846086185ed28b13d3d4b695a9c8cad913d3bc9)
When we edit a message, send out UserMessage flags to the recipients.
This sets the stage for making sure that changes related to
user-specific alert words or mentions get sent out to users.
(imported from commit bce1de19acef44b5e106352f261203352ece02b9)
Image and video links in the twitter API are media and need to be
handed on separately. We also include a preview image if the media link
is a to a picture.
(imported from commit 2bd00d267e51b29ad0ba681195b2bfea9b991d8c)
This converts links in tweets to a tags. We also convert the displayed
text to the target of the twitter short URL. Mentions are linked to the
users twitter page.
(imported from commit 192d5546a7eea82759f9ae30d82c102aed15ff71)
Previously, we were processing in Tornado mirroring dummy users (and
deactived users) as recipients -- resulting in bugs where the missed
message hooks would fire for these nonexistent users.
Our Tornado real-time delivery system only needs the list of active
users both for delivery and for presence information updates.
(imported from commit b81143f106a4d0eefa4b838e7c074b2963259746)
Before this is deployed to prod, we need to manually frob our database
to set the is_mirror_dummy=True bit for all existing mirror users.
(imported from commit 39f1938cef091cf1d7d97307f76b137fe1d92b6c)
NarrowBuilder.by_stream and NarrowBuilder.by_topic for mit users uses a
regex to search by stream and topic. Python's re.escape escapes unicode
in a format that postgres can not parse. We escape unicode as '\uXXXX'
for postgres.
(imported from commit d2c27d4514c31fdc6ef1fea898fe721a6f0ab069)
Avoid repeating request.client = get_client(foo) 5 times, and
decouple the logic for determining the client name from how
we represent the client as an ORM object and piggyback it on the
Django request.
(imported from commit efdf81cbaf9599a5606da18e06d7ffe9b88aaf6f)
The "else" branch used to execute when it was not the case
case that HTTP_USER_AGENT was not in request.META. Now
it's more readable.
(imported from commit ea0664e89d8b3d94cd1c0f8667047461b149ba41)
Luke Faraone
Jessica McKellar
Waseem Daher
Tim Abbott
Jason Michalski
Zev Benjamin
Steve Howell
Leo Franchi