Commit Graph

467 Commits

Author SHA1 Message Date
Lauryn Menard e4e65074df remote-support: Add push notification status information.
Adds the information returned by get_push_status_for_remote_request
for remote billing users to the support page. Note that getting
the current push status data will result in some duplicate database
queries (getting customer, plan, current billed users, next billing
cycle) when generating the remote support view.
2024-02-23 09:08:21 -08:00
Lauryn Menard 423af9916a remote-support: Add specific class for support section headers. 2024-02-23 09:08:21 -08:00
Aman Agrawal bddb44eebf stripe: Disable free trial for legacy customer with ended plan.
This ensures that customer who had legacy plan any time in the past
cannot avail free trial.
2024-02-21 21:40:47 -08:00
Lauryn Menard 907c209296 remote-support: Add search results for remote server/realm uuid. 2024-02-21 12:40:34 -08:00
Lauryn Menard 1eca9b3f6e remote-support: Return server results for realms with host match.
Checks for remote realm hosts that match the search query. Adds a
database query to getting the initial search results.
2024-02-21 12:40:34 -08:00
Mateusz Mandera ea863bab5b remote_billing: Remove code migrating Legacy plan from server to realms.
We no longer want to migrate Legacy plans from server to realms, since
Legacy plans are not really a thing in the original sense anymore, since
February 15th.

Now they're just a tool to give temporary extensions of access to the
push notification service for users, when needed. And as such, it makes
no sense to migrate like that.

The remaining code in this function is for migrating (any) plan from the
server object to the realm object, if the server has just a single
realm.
2024-02-21 11:10:45 -08:00
Prakhar Pratyush 2f8e4a71d6 corporate: Send a reminder email 2 months before the end date.
For fixed-price plans, we send a reminder email to
sales@zulip.com, 2 months before the end date, to review
the pricing and configure a new fixed-price plan accordingly.
2024-02-21 10:43:23 -08:00
Prakhar Pratyush 06e48fd553 corporate: Add end_date to fixed-price plans.
Earlier, we were not configuring the end_date while creating
a fixed-price plan which would result in the automatic renewal
of the plan at the end of billing cycle.

Our plan is to re-evaluate the pricing when we are close to the
end date, then:
1. Schedule a new fixed-price plan with the updated or same price.
2. or Don't do anything - the plan will end on the end_date.

Now, we add an end_date of 1 year from the start date when
creating a fixed-price plan.
2024-02-21 10:43:23 -08:00
Mateusz Mandera 834dbd552b remote_billing: Make handle_customer_migration_... more robust.
The logic in the case where there's only one realm and the function
tries to migrate the server's plan to it, had two main unhandled edge
cases that would throw exceptions:
1.
```
        remote_realm = RemoteRealm.objects.get(
            uuid=realm_uuids[0], plan_type=RemoteRealm.PLAN_TYPE_SELF_MANAGED
        )
```

This could throw an exception if the RemoteRealm exists, but has an
active e.g. Legacy plan. Then there'd be no object matching the
plan_type in the query, raising RemoteRealm.DoesNotExist.

2. If the RemoteRealm had e.g. a Legacy plan in the past, that's now
   expired, then it'd have a Customer object. Meaning that the attempt
   to move the server's customer to the realm:
   `server_plan.customer = remote_realm_customer`
   would trigger an IntegrityError since a RemoteRealm can't have two
   Customer objects.

In simple cases the situation in (2) can still be easily migrated, by
moving the plan from the server's customer to the realm's customer.
2024-02-20 16:02:03 -08:00
Mateusz Mandera 5e6f4faad2 test_remote_billing: Rename server_on_active_plan_error helper arg.
This is kind of too specific, allowing testing for only one single error
when accessing signed_auth_url. Instead, this should use a general
pattern, which will allow other tests to use this to assert other kinds
of error responses that may be returned.
2024-02-20 16:02:03 -08:00
Mateusz Mandera 1c61bb2fad remote_billing: Fix two tests that shouldn't be asserting in a loop.
It doesn't make sense to run a loop over "all" query results, when those
results are just two, and each of them has its own distinct asserts.

That for loop is there probably due to copying the structure of the
earlier test_transfer_legacy_plan_from_server_to_all_realms test, for
which the loop does make sense.
2024-02-20 16:02:03 -08:00
Lauryn Menard b6d50c158d support: Add CSS grid for confirmation objects in query results. 2024-02-20 15:46:55 -08:00
Mateusz Mandera be03dabf76 zilencer: Implement do_reactivate_remote_server utility function.
The inverse of do_deactivate_remote_server. It's just flipping the
.deactivated flag, but we also should have an AuditLog for these events.
2024-02-19 20:26:47 -08:00
Prakhar Pratyush 9648256c3c corporate: Fix next_invoice_date not updated on end_date extension.
Earlier, on extending end_date for legacy plans, next_invoice_date
was not extended which resulted in invoice_plan() run for such
legacy plans before the end_date.

The intended behaviour is that the legacy plan should be invoiced
only once on the end_date to downgrade or switch to a new tier.

This commit adds logic to update next_invoice_date when end_date
is extended via /support.
2024-02-16 08:30:17 -08:00
Lauryn Menard 230294cfb3 remote-activity: Add column for remote server or realm creation date.
Expands the main query for remote servers to get the audit log
event datetime for when the server was created/registered.

The remote realm object has a field for when the remote realm
was created on the remote server.
2024-02-15 10:29:12 -08:00
Alex Vandiver 7f46773ef1 tests: Clear in-memory Client caches before testing query counts.
This makes counts more apples-to-apples comparable when run
back-to-back.
2024-02-14 12:27:03 -08:00
Lauryn Menard b275e9c4d6 stripe: Add billing portal for customer name and address.
Adds a link on the upgrade and billing pages that opens a stripe
billing portal for the customer to update their name and address
that will appear on invoices and receipts.

On the billing page, updating the credit card information will
no longer update the customer billing address, since they can
now do this directly through the billing portal. To be consistent
with the credit card form on the upgrade page, we still require
inputting a billing address for the card.

Note that, once an invoice is paid/complete, then changes to the
customer's name and address will not be applied to those invoices.
2024-02-13 14:18:38 -08:00
Aman Agrawal 8cba101e05 support: Add button to delete configured fixed next plan.
This will help us modify the configured plan if we need to.
2024-02-13 09:40:53 -08:00
Aman Agrawal 7b33d660eb billing: Rename self-managed to free. 2024-02-12 21:25:19 -08:00
Aman Agrawal 7ca85bed71 stripe: Fix $0 invoices being generated on upgrade.
Instead of charging the customer using the attached payment
method and then creating the invoice, we create an invoice and
force an immediate payment for the invoice via the attached
payment method.
2024-02-12 15:15:56 -08:00
Prakhar Pratyush 2055dfa83e support: Add support to configure fixed-price plan with pay-by-invoice.
* Manually create & send invoice
* Configure a fixed-price plan with sent invoice-id.
* When customer pays, upgrade them to concerned plan.
2024-02-06 18:43:23 -08:00
Aman Agrawal de33aa4b7b stripe: Add page to show list of past customer invoices. 2024-02-04 17:38:24 -08:00
Prakhar Pratyush c4b6cfe142 support: Fix next plan info missing for customers with no current plan.
Earlier, when a fixed-price plan for a customer with
no current plan was configured via /support, the next plan
info was missing on support page.

It was because we were considering next plan only if the
customer had a current plan.

This commit fixes the incorrect behaviour.
2024-01-31 12:25:31 -08:00
Lauryn Menard df2f4b6469 corporate: Move support and activity views to /corporate.
View functions in `analytics/views/support.py` are moved to
`corporate/views/support.py`.

Shared activity functions in `analytics/views/activity_common.py`
are moved to `corporate/lib/activity.py`, which was also renamed
from `corporate/lib/analytics.py`.
2024-01-30 10:06:48 -08:00
Prakhar Pratyush edec29e0b6 support: Add support to configure fixed_price plan. 2024-01-29 11:23:20 -08:00
Anders Kaseorg 93198a19ed requirements: Upgrade Python requirements.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2024-01-29 10:41:54 -08:00
Prakhar Pratyush 3a6c98f6a9 stripe: Fix invoicing for new plans scheduled to upgrade.
Earlier, the next_invoicing_date and invoicing_status
for new plan weren't set correctly, resulting in the
scheduled switching of legacy plan to a new plan not
working as expected.

This commit fixes the incorrect behaviour.
2024-01-25 10:57:29 -08:00
Prakhar Pratyush 026eb37c28 stripe: Fix legacy plans not being invoiced.
Earlier, in 'migrate_customer_to_legacy_plan`, we set
'next_invoice_date' to None for legacy plans.
This will result in legacy plans not getting invoiced.
We need to invoice legacy plans on their end date to
either downgrade them or switch to a new plan.

We set next_invoice_date for legacy plans to end_date.
2024-01-25 10:57:29 -08:00
Aman Agrawal 5a97a4d8dc stripe: End legacy plan on end_date. 2024-01-19 09:34:36 -08:00
Mateusz Mandera 649b4885e8 remote_billing: Add rate-limiting for confirmation email sending.
These should be rate-limited by both IP using our regular
sends_email_by_ip bucket as well as by server, using a new bucket
dedicated to this.
2024-01-18 12:06:16 -08:00
Alya Abbott 57b5be6c91 billing: Rename button to apply for sponsorship or discount.
It was not clear that the button could be used for discounts.
2024-01-18 08:33:08 -08:00
Alya Abbott 91ee0bf676 emails: Remove organization type from sponsorship request emails.
This makes the subject nicer for replying to these emails.
2024-01-17 16:44:06 -08:00
Mateusz Mandera fc247cba3f remote_billing: Fix /self-hosted-billing/ handling for desktop app.
When you click "Plan management", the desktop app opens
/self-hosted-billing/ in your browser immediately. So that works badly
if you're already logged into another account in the browser, since that
session will be used and it may be for a different user account than in
the desktop app, causing unintended behavior.

The solution is to replace the on click behavior for "Plan management"
in the desktop app case, to instead make a request to a new endpoint
/json/self-hosted-billing, which provides the billing access url in a
json response. The desktop app takes that URL and window.open()s it (in
the browser). And so a remote billing session for the intended user will
be obtained.
2024-01-15 16:50:48 -08:00
Lauryn Menard a5f2883a75 remote-support: Add ability to set a required plan tier for customer. 2024-01-15 03:10:04 -08:00
Lauryn Menard f27b6d896a audit-logs: Add generic property changed for Customer and CustomerPlan.
Change audit logs for changing a Customer or CustomerPlan property
to use a generic event type and specify the property name in the
extra data.
2024-01-15 03:10:04 -08:00
Prakhar Pratyush 89f9e097db stripe: Add cron-based plan invoicing to remote server billing system. 2024-01-14 15:47:55 -08:00
Prakhar Pratyush 11908c4c2e stripe: Add cron-based plan invoicing to remote realm billing system. 2024-01-14 15:47:55 -08:00
Prakhar Pratyush 4c47b9ef2b test_stripe: Rename 'realm_user_count' to 'server_user_count'.
This commit renames the variable 'realm_user_count' to
'server_user_count' in 'test_upgrade_user_to_monthly_basic_plan'.

The variable was incorrectly named earlier as it stores
the user count of the whole server.
2024-01-14 15:47:55 -08:00
Mateusz Mandera 3a12e41c35 remote_billing: Fix handle_customer_migration_from_server_to_realms.
This was a bug from 4715a058b0 where this
was just incorrectly called. get_realms_info_for_push_bouncer() is a
function meant to be called on a self-hosted server - and this
handle_... call happens on the bouncer. Therefore this returns all
zulipchat realms in product.

With the way, handle_... is being called right now, there's no reason
for it to have an argument for passing a list of realms. It should just
fetch the relevant RemoteRealm entries  by itself, given the server arg.
2024-01-12 15:28:41 -08:00
Aman Agrawal 02a4b3ce62 stripe: Add some test for self hosted free trial.
Cannot test invoice until it is implemented.
2024-01-12 08:50:51 -08:00
Mateusz Mandera 63254f18ec remote_billing: Handle two confirmation links for same user correctly.
The bug was that a user could do the first part of the flow twice,
receiving two confirmation links, before finishing signup. Then they
could use the first link, followed by the second, which would case an
IntegrityError due to trying to create the RemoteRealmBillingUser
for the second time.

When the second link gets clicked, we should just transparently redirect
the user further into the flow so that they can proceed.
2024-01-12 08:39:48 -08:00
Prakhar Pratyush 976354dbda stripe: Fix the invoice item description for flat discounts.
Earlier, in process_initial_upgrade, the flat_discount value
wasn't converted into dollars when specified in the invoice
description, resulting in showing the incorrect value of $2000
as a discount.

This commit converts the value in cents to dollars and adds tests
to verify the invoice generated.
2024-01-11 12:35:58 -08:00
Aman Agrawal 073f432a69 stripe: Set min license count based on flat discount.
For self hosted basic plan, we need to allow customers to subscribe
without purchasing 10 licenses and also we need to allow customer
take fully use the available discount so that if the add more
users in the future, the full discount was already applied.

To fix above, we set minimum user count to the least number
of licenses we require for the charge to be positive after applying
the complete discount.
2024-01-08 14:17:56 -08:00
Prakhar Pratyush 4715a058b0 migrate_customers: Migrate customer from server to realms during login.
Earlier, the 'handle_customer_migration_from_server_to_realms'
function was called during the send analytics step.

It resulted in an error for customers having multiple Zulip servers,
one for testing and the others for not-testing, sharing a
push bouncer registration.

The migration step when run in a test instance caused customers to
have their legacy plan migrated to a test realm, resulting in them
losing their legacy plan.

This commit moves the migration step to run during plan management
login step. This reduces the chances of losing legacy
plan as we expect them to only verify that 8.0 upgrade works and
not bother trying to login to plan management from their test instance.
2024-01-05 12:02:54 -08:00
Lauryn Menard fb29a35262 support: Add updating minimum licenses requirement after discount.
Adds a support action for updating the minimum licenses on a
customer object once a default discount has also been set.

In the case that the current billing entity has a current active
plan or a scheduled upgrade to a new plan, then the minimum
licenses will not be updated.
2024-01-04 18:42:07 -08:00
Lauryn Menard cc957e92f4 support: Raise errors for support requests that are not processed.
Previously, the message string was sent as a success response to
the context, which could have been confusing or ignored when shown
in the support admin view.
2024-01-04 18:42:07 -08:00
Tim Abbott 2436df6fa6 zilencer: Don't migrate plans with sponsorship pending. 2024-01-04 18:31:16 -08:00
Prakhar Pratyush a03f9078e5 test_stripe: Add migrate customer from server to realms E2E test. 2024-01-02 11:20:56 -08:00
Mateusz Mandera 367d552052 billing: Improve make_end_of_cycle_... interactions with audit logs.
- Make `self.write_to_audit_log` support a `background_update:
  bool=False` parameter that can be passed when code that might have an
  acting user happens to trigger a background update.
- Make `make_end_of_cycle_updates_if_needed` pass that parameter for its
  direct audit log writes.
- Audit code that `make_end_of_cycle_updates_if_needed` calls and make
  sure those write audit logs this way too.
- Pass the user in the `billing_page` code that had to avoid it as a
  workaround:
```
    # BUG: This should pass the acting_user; this is just working
    # around that make_end_of_cycle_updates_if_needed doesn't do audit
    # logging not using the session user properly.
    billing_session = RealmBillingSession(user=None, realm=user.realm)
```
2024-01-02 10:59:05 -08:00
Anders Kaseorg 089c8f61c5 test_remote_billing: Use unordered comparison for deactivation test.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-29 14:12:43 -08:00