Commit Graph

502 Commits

Author SHA1 Message Date
Alex Vandiver 3bf047beb8 iptables: Skip conntrack for DNS queries.
Under heavy request load, it is possible for the conntrack kernel
table to fill up (by default, 256k connections).  This leads to DNS
requests failing because they cannot make a new conntrack entry.

Allow all port-53 UDP traffic in and out without connection tracking.
This means that unbound port-53 traffic is no longer filtered out by
the on-host firewall -- but it is already filtered out at the border
firewall, so this does not change the external network posture.
`systemd-resolve` also only binds to 127.0.0.53 on the loopback
interface, so there is no server to attack on inbound port 53.
2024-01-10 09:07:00 -08:00
Alex Vandiver d18de3e0a4 puppet: Add a knob to adjust conntrack max size. 2024-01-10 09:07:00 -08:00
Alex Vandiver 588aec96f9 puppet: Factor out a sysctl operator. 2024-01-10 09:07:00 -08:00
Alex Vandiver 4da87524ff
nagios: Remove provisioning of zulip contact alias.
fcf096c52e removed the callsite which would have notified this
contact. Note that the source config file was presumably installed via the
python-zulip-api package.
2024-01-09 16:01:07 -08:00
Alex Vandiver b000328ba5 puppet: Adjust uptrack permissions and ownership to match package's.
This reverts a759d26a327cd4337d68eaa1d45d6a69edc9161c; apparently the
package has switched back.
2024-01-09 12:31:02 -08:00
Anders Kaseorg bac027962f models: Extract zerver.models.clients.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Anders Kaseorg 3853fa875a python: Consistently use from…import for urllib.parse.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-05 13:03:07 -08:00
Anders Kaseorg 8a7916f21a python: Consistently use from…import for datetime.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-05 12:01:18 -08:00
Alex Vandiver 9b1bdfefcd nagios: Use a better index on UserActivity for zephyr alerting.
Limiting only by client_name and query leads to a very poorly-indexed
lookup on `query` which throws out nearly all of its rows:

```
Nested Loop  (cost=50885.64..60522.96 rows=821 width=8)
  ->  Index Scan using zerver_client_name_key on zerver_client  (cost=0.28..2.49 rows=1 width=4)
        Index Cond: ((name)::text = 'zephyr_mirror'::text)
  ->  Bitmap Heap Scan on zerver_useractivity  (cost=50885.37..60429.95 rows=9052 width=12)
        Recheck Cond: ((client_id = zerver_client.id) AND ((query)::text = ANY ('{get_events,/api/v1/events}'::text[])))
        ->  BitmapAnd  (cost=50885.37..50885.37 rows=9052 width=0)
              ->  Bitmap Index Scan on zerver_useractivity_2bfe9d72  (cost=0.00..16631.82 rows=..large.. width=0)
                    Index Cond: (client_id = zerver_client.id)
              ->  Bitmap Index Scan on zerver_useractivity_1b1cc7f0  (cost=0.00..34103.95 rows=..large.. width=0)
                    Index Cond: ((query)::text = ANY ('{get_events,/api/v1/events}'::text[]))
```

A partial index on the client and query list is extremely effective
here in reducing PostgreSQL's workload; however, we cannot easily
write it as a migration, since it depends on the value of the ID of
the `zephyr_mirror` client.

Since this is only relevant for Zulip Cloud, we manually create the
index:

```sql
CREATE INDEX CONCURRENTLY zerver_useractivity_zehpyr_liveness
    ON zerver_useractivity(last_visit)
 WHERE client_id = 1005
   AND query IN ('get_events', '/api/v1/events');
```

We rewrite the query to do the time limit, distinct, and count in SQL,
instead of Python, and make use of this index.  This turns a 20-second
query into two 10ms queries.
2023-11-30 16:01:55 -08:00
Alex Vandiver c47ee4a296 zulip_ops: Configure stats to be pushed to status.zulip.com. 2023-11-16 16:21:12 -05:00
Alex Vandiver 5e49804004 puppet_ops: Include Akamai log parser on prometheus server. 2023-11-13 14:35:39 -05:00
Alex Vandiver 5591d6f65c zulip_ops: Add configuration for Vector Akamai stats.
Akamai writes access logs to S3; we use an SQS events queue, combined
with Vector, to transform those into Prometheus statistics.
2023-11-13 09:53:20 -08:00
Anders Kaseorg 835ee69c80 docs: Fix grammar errors found by mwic.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-10-09 13:24:09 -07:00
Alex Vandiver 528d0ebcf0 puppet: Serve /etc/zulip/well-known/ in nginx as /.well-known/. 2023-10-04 15:56:42 -07:00
Alex Vandiver 5308fbdeac puppet: Add postgresql-client depenencies to monitoring.
The `unless` step errors out if /usr/bin/psql does not exist at
first evaluation time -- protect that with a `test -f` check, and
protect the actual `createuser` with a dependency on `postgresql-client`.
To work around `Zulip::Safepackage` not actually being safe to
instantiate more than once, we move the instantiation of
`Package[postgresql-client]` into a class which can be safely
included one or more times.
2023-09-22 11:45:00 -07:00
Alex Vandiver f95c8b894a nagios: Remove load monitoring.
Load monitoring alerts are extremely noisy, and do not reliably
indicate an issue which is affecting users.
2023-09-14 09:29:29 -07:00
Alex Vandiver ccbd834a86 postgres_exporter: Rebase the per-index stats branch.
The branch from the PR is somewhat stale, and is missing important bugfixes.
2023-09-11 17:59:54 -07:00
Alex Vandiver 0c88cfca63 postgres_exporter: Build from source for per-index stats.
This builds prometheus-community/postgres_exporter#843 to track
per-index statistics.
2023-09-11 11:59:39 -07:00
Alex Vandiver fdd811bec1 postgres_exporter: Explicitly specify the zulip database.
Some of the collectors (e.g. `pg_stat_user_tables`) don't appear to
work with `--auto-discover-databases`, which is deprecated since
version 0.13.0[^1].

Explicitly set the database name.

[^1]: https://github.com/prometheus-community/postgres_exporter/releases/tag/v0.13.0
2023-09-06 09:20:57 -07:00
Alex Vandiver f8636e7d2b iptables: Stop logging on dropped packets.
We never examine these logs, and it fills dmesg.  We have flow logging at the AWS stack layer.
2023-08-30 15:29:01 -07:00
Alex Vandiver c5cace3600 puppet: Fix includes for new name of zulip_ops::prometheus::tornado.
This fixes the `include` name for the file renamed in 740a494ba4.
2023-08-09 02:32:28 +00:00
Alex Vandiver 740a494ba4 puppet: Rename and generalize Tornado process exporter.
Exporting stats about all of the various Zulip processes is useful for
tracking memory leaks, etc.
2023-08-06 13:41:10 -07:00
Anders Kaseorg b285813beb error_notify: Remove custom email error reporting handler.
Restore the default django.utils.log.AdminEmailHandler when
ERROR_REPORTING is enabled.  Those with more sophisticated needs can
turn it off and use Sentry or a Sentry-compatible system.

Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-07-20 11:00:09 -07:00
Alex Vandiver 8743602648 puppet: Allow access to smokescreen metrics on CZO. 2023-07-19 16:20:39 -07:00
Alex Vandiver fcf096c52e puppet: Remove unused zulip notification contact. 2023-07-17 10:52:36 -07:00
Alex Vandiver 9799a03d79 puppet: Expose Smokescreen prometheus metrics on :9810. 2023-07-13 11:47:34 -07:00
Tim Abbott 5e7d61464d puppet: Include trusted-proto definition in zulip_ops configurations.
This should have been part of
0935d388f0.
2023-05-29 15:13:45 -07:00
Alex Vandiver 8d8b5935ac puppet: Prevent unattended upgrades of erlang-base.
When upgraded, the `erlang-base` package automatically stops all
services which depend on the Erlang runtime; for Zulip, this is the
`rabbitmq-server` service.  This results in an unexpected outage of
Zulip.

Block unattended upgrades of the `erlang-base` package.
2023-05-16 14:02:06 -07:00
Alex Vandiver 3aba2789d3 prometheus: Add an exporter for wal-g backup properties.
Since backups may now taken on arbitrary hosts, we need a blackbox
monitor that _some_ backup was produced.

Add a Prometheus exporter which calls `wal-g backup-list` and reports
statistics about the backups.

This could be extended to include `wal-g wal-verify`, but that
requires a connection to the PostgreSQL server.
2023-04-26 15:41:39 -07:00
Alex Vandiver cace8858f9 puppet: Move logrotate config into app_frontend_base.
7c023042cf moved the logrotate configuration to being a templated
file, from a static file, but missed that the static file was still
referenced from `zulip_ops::app_frontend`; it only updated
`zulip::profile::app_frontend`.  This caused errors in applying puppet
on any `zulip_ops::app_frontend` host.

Prior to 7c023042cf, the Puppet role was identical between those two
classes; deduplicate the rule by moving the updated template
definition into `zulip::app_frontend_base` which is common to those
two classes and not used in any other classes.
2023-04-19 09:34:37 -07:00
Alex Vandiver d0fc3f1c2e puppet: Add prod hooks to push zulip-cloud-current and notify CZO. 2023-04-12 11:36:33 -07:00
Tim Abbott 561daee2a1 puppet: Update declared zmirror dependencies.
Following zulip/python-zulip-api/pull/758/, we're no longer using
python-zephyr, and don't need to build it from source. Additionally,
we no longer need to build a forked Zephyr package, since ZLoadSession
and ZDumpSession were merged in
e6a545e759.
2023-04-06 09:45:06 -07:00
Alex Vandiver 6975417acf puppet: Create zmirror supervisor subdirectory.
To not change the `supervisor.conf` file, which requires a restart of
supervisor (and thus all services running under it, which is extremely
disruptive) we carefully leave the contents unchanged for most
installs, and append a new piece to the file, only for the zmirror
configuration, using `concat`.
2023-04-06 09:45:06 -07:00
Alex Vandiver 8a771c7ac0 hooks: Add a hook to send a Zulip before/after the deploy. 2023-04-05 18:51:55 -04:00
Alex Vandiver 89e366771a prometheus: Add a postgres exporter. 2023-03-30 16:16:18 -07:00
Alex Vandiver c2beb64a79 prometheus: Consistently import the base class and supervisor, if needed. 2023-03-30 16:16:18 -07:00
Alex Vandiver 3feb536df3 nagios: Remove swap check.
Swap usage is not a high signal thing to alert on, and is likely to flap.
2023-03-27 15:10:50 -07:00
Alex Vandiver f2a20b56bc puppet: Enable sentry hooks for production and staging. 2023-03-17 08:10:31 -07:00
Alex Vandiver 1a65315566 puppet: Switch teleport to running under systemd, not supervisord.
There is no reason that the base node access method should be run
under supervisor, which exists primarily to give access to the `zulip`
user to restart its managed services.  This access is unnecessary for
Teleport, and also causes unwanted restarts of Teleport services when
the `supervisor` base configuration changes.  Additionally,
supervisor does not support the in-place upgrade process that Teleport
uses, as it replaces its core process with a new one.

Switch to installing a systemd configuration file (as generated by
`teleport install systemd`) for each part of Teleport, customized to
pass a `--config` path.  As such, we explicitly disable the `teleport`
service provided by the package.

The supervisor process is shut down by dint of no longer installing
the file, which purges it from the managed directory, and reloads
Supervisor to pick up the removed service.
2023-03-15 17:23:42 -04:00
Alex Vandiver 044ccdb334 chat.zulip.org: Enable Sentry hook. 2023-02-14 17:20:35 -05:00
Alex Vandiver e8123dfeea puppet: Match the `x` bits on directories to what puppet actually does.
Puppet _always_ sets the `+x` bit on directories if they have the `r`
bit set for that slot[^1]:

> When specifying numeric permissions for directories, Puppet sets the
> search permission wherever the read permission is set.

As such, for instance, `0640` is actually applied as `0750`.

Fix what we "want" to match what puppet is applying, by adding the `x`
bit.  In none of these cases did we actually intend the directory to
not be executable.

[1] https://www.puppet.com/docs/puppet/5.5/types/file.html#file-attribute-mode
2023-01-26 15:06:01 -08:00
Alex Vandiver 372bba4a8e puppet: Stop creating a /home/zulip/logs.
This was last really used in d7a3570c7e, in 2013, when it was
`/home/humbug/logs`.

Repoint the one obscure piece of tooling that writes there, and remove
the places that created it.
2023-01-26 15:06:01 -08:00
Alex Vandiver d0de66b273 puppet: Remove "ensure => absent" rules which have all been applied. 2023-01-24 13:05:24 -08:00
Alex Vandiver 04cf68b45e uploads: Serve S3 uploads directly from nginx.
When file uploads are stored in S3, this means that Zulip serves as a
302 to S3.  Because browsers do not cache redirects, this means that
no image contents can be cached -- and upon every page load or reload,
every recently-posted image must be re-fetched.  This incurs extra
load on the Zulip server, as well as potentially excessive bandwidth
usage from S3, and on the client's connection.

Switch to fetching the content from S3 in nginx, and serving the
content from nginx.  These have `Cache-control: private, immutable`
headers set on the response, allowing browsers to cache them locally.

Because nginx fetching from S3 can be slow, and requests for uploads
will generally be bunched around when a message containing them are
first posted, we instruct nginx to cache the contents locally.  This
is safe because uploaded file contents are immutable; access control
is still mediated by Django.  The nginx cache key is the URL without
query parameters, as those parameters include a time-limited signed
authentication parameter which lets nginx fetch the non-public file.

This adds a number of nginx-level configuration parameters to control
the caching which nginx performs, including the amount of in-memory
index for he cache, the maximum storage of the cache on disk, and how
long data is retained in the cache.  The currently-chosen figures are
reasonable for small to medium deployments.

The most notable effect of this change is in allowing browsers to
cache uploaded image content; however, while there will be many fewer
requests, it also has an improvement on request latency.  The
following tests were done with a non-AWS client in SFO, a server and
S3 storage in us-east-1, and with 100 requests after 10 requests of
warm-up (to fill the nginx cache).  The mean and standard deviation
are shown.

|                   | Redirect to S3      | Caching proxy, hot  | Caching proxy, cold |
| ----------------- | ------------------- | ------------------- | ------------------- |
| Time in Django    | 263.0 ms ±  28.3 ms | 258.0 ms ±  12.3 ms | 258.0 ms ±  12.3 ms |
| Small file (842b) | 586.1 ms ±  21.1 ms | 266.1 ms ±  67.4 ms | 288.6 ms ±  17.7 ms |
| Large file (660k) | 959.6 ms ± 137.9 ms | 609.5 ms ±  13.0 ms | 648.1 ms ±  43.2 ms |

The hot-cache performance is faster for both large and small files,
since it saves the client the time having to make a second request to
a separate host.  This performance improvement remains at least 100ms
even if the client is on the same coast as the server.

Cold nginx caches are only slightly slower than hot caches, because
VPC access to S3 endpoints is extremely fast (assuming it is in the
same region as the host), and nginx can pool connections to S3 and
reuse them.

However, all of the 648ms taken to serve a cold-cache large file is
occupied in nginx, as opposed to the only 263ms which was spent in
nginx when using redirects to S3.  This means that to overall spend
less time responding to uploaded-file requests in nginx, clients will
need to find files in their local cache, and skip making an
uploaded-file request, at least 60% of the time.  Modeling shows a
reduction in the number of client requests by about 70% - 80%.

The `Content-Disposition` header logic can now also be entirely shared
with the local-file codepath, as can the `url_only` path used by
mobile clients.  While we could provide the direct-to-S3 temporary
signed URL to mobile clients, we choose to provide the
served-from-Zulip signed URL, to better control caching headers on it,
and greater consistency.  In doing so, we adjust the salt used for the
URL; since these URLs are only valid for 60s, the effect of this salt
change is minimal.
2023-01-09 18:23:58 -05:00
Anders Kaseorg f3f5dfb5aa ruff: Fix RUF004 exit() is only available in the interpreter.
‘exit’ is pulled in for the interactive interpreter as a side effect
of the site module; this can be disabled with python -S and shouldn’t
be relied on.

Also, use the NoReturn type where appropriate.

Signed-off-by: Anders Kaseorg <anders@zulip.com>
2022-12-04 22:11:24 -08:00
Alex Vandiver 521ec5885b puppet: Rename autossh tunnel, as it is no longer for just munin. 2022-11-01 22:24:40 -07:00
Alex Vandiver 42f84a8cc7 puppet: Use existing autossh tunnels as OpenSSH "master" sockets.
A number of autossh connections are already left open for
port-forwarding Munin ports; autossh starts the connections and
ensures that they are automatically restarted if they are severed.

However, this represents a missed opportunity.  Nagios's monitoring
uses a large number of SSH connections to the remote hosts to run
commands on them; each of these connections requires doing a complete
SSH handshake and authentication, which can have non-trivial network
latency, particularly for hosts which may be located far away, in a
network topology sense (up to 1s for a no-op command!).

Use OpenSSH's ability to multiplex multiple connections over a single
socket, to reuse the already-established connection.  We leave an
explicit `ControlMaster no` in the general configuration, and not
`auto`, as we do not wish any of the short-lived Nagios connections to
get promoted to being a control socket if the autossh is not running
for some reason.

We enable protocol-level keepalives, to give a better chance of the
socket being kept open.
2022-11-01 22:24:40 -07:00
Alex Vandiver e05a0dcf98 puppet: Support FQDNs in puppet zulip.conf names. 2022-11-01 22:24:40 -07:00
Alex Vandiver 951dc68f3a autossh: Drop unnecessary -2 option.
The -2 option is a no-op.
2022-11-01 22:24:40 -07:00
Anders Kaseorg 7666ff603d sharding: Configure Tornado sharding with nginx map.
https://nginx.org/en/docs/http/ngx_http_map_module.html

Since Puppet doesn’t manage the contents of nginx_sharding.conf after
its initial creation, it needs to be renamed so we can give it
different default contents.

Signed-off-by: Anders Kaseorg <anders@zulip.com>
2022-09-15 16:07:50 -07:00