Expands the header information on the plan activity view to include
the license ledger that was set as invoiced_through when the last
billing cycle generated an invoice.
Also, updates the name of the header information for the next
invoice date to match what's show in the support view for the plan.
Adds a link to the plan ledger view in the current plan information
shown in the support views. Link is not shown if the plan is 100%
sponsored, e.g., the Community plan.
Adds a formatted header area to the activity table template so
that it's easy to add useful information to these activity views.
Adds non-form section to Zulip Cloud support view with some basic
realm information: organization type, plan type, non-guest user
count and guest user count.
Uses a shared template for the basic realm data and adds a shared
support context dict for variables that are used in both remote
and Zulip Cloud support views.
There are a few places where we want to set the max invites for a
realm to the default for a realm's plan type, so this creates a
helper function that can be used consistently to get that default
value.
Adds some validation for changing the realm's max invites via the
support view so that it is not set below the default max for the
realm's plan type, and so that if it's currently set to the default
max it's not reset to that same value.
Expands section for scheduling plans in the remote support view to
have a form to create a temporary courtesy plan (aka our legacy
plan for remote servers and realms).
Form is not shown if there is a current plan for the remote billing
entity, and would raise a SupportRequestError in that case as well.
When using the sub-expression purely for filtering, and not for
accessing the value in the resultset, .alias() is potentially faster
since it does not pull the value in as well.
migrate the following endpoints from @has_request_variables
to @typed_endpoint :
- upgrade()
- remote_realm_upgrade()
- upgrade_page()
- remote_server_upgrade()
Creates a new "realm_deactivated" email that can be sent to realm
owners as part of `do_deactivate_realm`, via a boolean flag,
`email_owners`.
This flag is set to `False` when `do_deactivate_realm` is used for
realm exports or changing a realm's subdomain, so that the active
organization owners are not emailed in those cases.
This flag is optional for the `deactivate_realm` management command,
but as there is no active user passed in that case, then the email
is sent without referencing who deactivated the realm.
It is passed as `True` for the support analytics view, but the email
that is generated does not include information about the support
admin user who completed the request for organization deactivation.
When an active organization owner deactivates the organization, then
the flag is `True` and an email is sent to them as well as any other
active organization owners, with a slight variation in the email text
for those two cases.
Adds specific tests for when `email_owners` is passed as `True`. All
existing tests for other functionality of `do_deactivate_user` pass
the flag as `False`.
Adds `localize` from django.util.formats as a jinja env filter so
that the dates in these emails are internationlized for the owner's
default language setting in the "realm_deactivated" email templates.
Fixes#24685.
It's going to be helpful in the future to record the reason for realm
deactivation.
- For information tracking
- For making a distinction between cases where we can allow realm owners
to reactivate their realm via a self-serve flow (e.g.
"owner_request") vs where we can't (ToS abuse).
In #23380, we are changing all occurrences of uri with url in order to
follow the latest URL standard. Previous PRs #25038 and #25045 has
replaced the occurences of uri that has no direct relation with realm.
This commit changes just the model property, which has no API
compatibility concerns.
This also now allows user to upgrade to plus plan from pricing page.
Note that since we don't pass customer_plan on pages like self-hosting
and for/business, `Current plan` status is not displayed on these pages.
When a customer with plan's status 'DOWNGRADE_AT_END_OF_FREE_TRIAL'
visits /billing page on the free-trial end date before the invoice
cron runs, the 'make_end_of_cycle_updates_if_needed' downgrades the
plan.
Earlier, when such a customer visited /billing page in this time window
it resulted in an assertion error.
This commit fixes the incorrect behaviour by redirecting to '/plans'
page in such cases.
If the remote realm registered after the legacy plan on server
ENDED, we never migrate the plan to the remote realm. So, we need
to check the server of remote realm whenever we are check remote
realm for legacy plan.
Refactors the Cloud support view to pass in any sponsorship or
discount information about the Customer object for the realm,
which allows us to display any information submitted in a
sponsorship request.
The remote support view now returns results for deactivated remote
servers with those results sorted to the end and formatted to
visually stand out.
Forms to change sponsorship and discount fields on the customer
for the remote server or realm are not shown, but the data stored
on the customer object is shown, including any sponsorship request
information (if the customer had a sponsorship request pending when
it was deactivated).
Forms to schedule a plan are also not shown for deactivated servers
and their associated remote realms.
Forms and information for any current plan or scheduled plan, for
either the deactivated remote server or its associated remote
realms, are shown so that support staff can update those plans if
necessary.
As a follow-up to commit d66b7ad853, where we send internal emails
when an active paid plan is on a locally deleted remote realm, we
need search queries in the remote support view to return results
for these deactivated remote realms, instead of excluding them.