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18 Commits

Author SHA1 Message Date
Lauryn Menard e67ed2e704 billing: Clarify guest licenses documentation on Zulip Cloud. 2024-09-16 12:38:21 -07:00
Lauryn Menard f325a7667a help: Add comma to all uses of "e.g." in help center docs. 2024-07-05 15:36:24 -07:00
Lauryn Menard 73107c5de7 help-billing: Add information about international bank transfers. 2024-06-21 13:41:39 -07:00
Lauryn Menard 9caf8b8b2b help: Update billing articles for current billing management features. 
Updates the self-hosted and Zulip Cloud billing articles for features
that have been added to billing management such as paying by invoice,
adding billing contact information, viewing past invoices, etc.

Revises text to be cleaner and clearer in some places.

More consistently uses bold (when not linked) for plan names.

Fixes a few errors or omissions in existing instructions.

Co-authored-by: Alya Abbott <alya@zulip.com>
 2024-06-13 07:00:39 -07:00
Lauryn Menard ab5bf3faba help: Refer to automatic/manual "billing" as "license management". 2024-06-13 07:00:39 -07:00
Alya Abbott 4179e47578 portico and help: Improve documentation on education pricing. 2024-05-20 14:30:07 -07:00
Alya Abbott a001f58c92 help: Document self-serve Cloud Plus upgrades. 2024-05-03 12:33:42 -07:00
Alya Abbott 8b6534722e help: Consolidate upgrade steps for self-hosted and cloud billing. 2024-05-03 12:33:42 -07:00
Alya Abbott bbe138fd0e billing: Qualify policies for free and discounted plans. 2024-01-19 18:15:27 -08:00
Alya Abbott d790b28322 billing: Improve /plans and billing help pages. 
- Clarify sponsorship policies.
- Explain how paid self-hosted plans fund the Zulip project.
 2024-01-09 16:03:55 -08:00
Aman Agrawal 3fde4f977d docs: Change you organization to your organization. 2023-12-20 23:09:21 -08:00
Alya Abbott 9e67a273b6 help: Improve documentation on automatic and manual license management. 2023-12-20 23:09:21 -08:00
Alya Abbott f65478fb1f help: New page to document self-hosted billing. 2023-12-15 11:03:42 -08:00
Alya Abbott fc83fc8017 help: Document license management and downgrades. 2023-11-30 08:36:15 -08:00
David Rosa af3956e1a9 help: Document upgrade flow, billing, and sponsorship requests. 
Documents how to upgrade to a paid plan, manage billing, and
apply for sponsorship.

Fixes #27946.
 2023-11-29 21:50:44 -08:00
David Rosa 4416f2002b help: Document "(guest)" indicator setting. 
- Adds instructions to block to document new setting.
- Adds links to guest users page from relevant docs.
- Cross-links related articles.
 2023-11-29 09:58:01 -08:00
Alex Vandiver c686c5ed0f web: Save a needless 301 redirect from /plans to /plans/. 2023-03-24 14:51:01 -07:00
Lauryn Menard dedea23745
help-docs: Move help center documentation to top level directory. 
These files are not Jinja2 templates, so there's no reason that they needed
to be inside `templates/zerver`. Moving them to the top level reflects their
importance and also makes it feel nicer to work on editing the help center content, 
without it being unnecessary buried deep in the codebase.
 2023-01-25 14:08:29 -08:00