Commit Graph

858 Commits

Author SHA1 Message Date
Lauryn Menard 82e3d0388b realm-activity: Remove Clients and History charts.
Removes the Clients and History tabs/charts from the realm
activity view.
2024-01-16 09:43:42 -08:00
Lauryn Menard ec5e215e8f user-activity: Remove user activity summary chart.
Removes the summary tab/chart from the user activity view.

Moves get_user_activity_summary from common_activity.py to
realm_activity.py since it's no longer used in the user
activity view.

Updates the title of the page to incluce the realm name since
an email address may be used for multiple user accounts.
2024-01-16 09:43:42 -08:00
Lauryn Menard 7e1d0adb6e support-tests: Add coverage for discount actions when upgrade scheduled. 2024-01-15 03:10:04 -08:00
Lauryn Menard a5f2883a75 remote-support: Add ability to set a required plan tier for customer. 2024-01-15 03:10:04 -08:00
Lauryn Menard f27b6d896a audit-logs: Add generic property changed for Customer and CustomerPlan.
Change audit logs for changing a Customer or CustomerPlan property
to use a generic event type and specify the property name in the
extra data.
2024-01-15 03:10:04 -08:00
Lauryn Menard 2994685399 support: Add admin support for updating end date of active plan.
This currently will only apply to tier.SELF_HOSTED_LEGACY plans.
2024-01-09 10:13:21 -08:00
Lauryn Menard 71263ac2ab support: Include legacy plan without upgrade in remote support tests. 2024-01-09 10:13:21 -08:00
Lauryn Menard 92ebeb7baa support: Add a link to remote server's installation analytics page. 2024-01-05 16:55:38 -08:00
Lauryn Menard f3d0ec15ca support: Clarify what missing data caused MissingDataError.
Update strings for support views to indicate if analytics data or
audit log data was missing and caused a MissingDataError.
2024-01-05 16:55:38 -08:00
Lauryn Menard fb29a35262 support: Add updating minimum licenses requirement after discount.
Adds a support action for updating the minimum licenses on a
customer object once a default discount has also been set.

In the case that the current billing entity has a current active
plan or a scheduled upgrade to a new plan, then the minimum
licenses will not be updated.
2024-01-04 18:42:07 -08:00
Lauryn Menard cc957e92f4 support: Raise errors for support requests that are not processed.
Previously, the message string was sent as a success response to
the context, which could have been confusing or ignored when shown
in the support admin view.
2024-01-04 18:42:07 -08:00
Alya Abbott 2a57aa6cea billing: Improve display of sponsorship requests. 2024-01-04 12:25:30 -08:00
Lauryn Menard 4143101637 remote-activity: Display latest audit log update for remote server.
Since the latest end time for reported active users on a remote
server is not used to determine if a remote server has current
data for billing purposes, we instead display the last audit log
update datetime for the remote server object.

Removes the note in the remote activity key about the Zulip
version.

Also adds a sum in the total row for mobile push notifications
sent.
2024-01-03 12:15:35 -08:00
Lauryn Menard 2e7715e522 remote-activity: Format no mobile push data as zero for remote server. 2024-01-03 12:15:35 -08:00
Lauryn Menard ea1da738d6 support: Update how remote server information is organized.
Changes the emoji that highlights when a remote realm or server has
an active discount.

Adds a remote server UUID field to the remote server information.

Moves the 'has remote realms' field to be after the Zulip version
information, and adds an extra break there to visually highlight
that field as well as the following 'max monthly messages' field.
2024-01-02 13:16:35 -08:00
Lauryn Menard b9ca60ab9e support: Add date created field to remove server information.
Removes the last updated field and replaces it with the date the
remote server was created based on the audit log data.
2024-01-02 13:16:35 -08:00
Lauryn Menard 481828e556 support: Exclude deactivated servers from search results. 2024-01-02 07:51:50 -08:00
Lauryn Menard ffd708ecaf support: Display next plan data on remote support view.
Currently, this will only be the case for legacy self-managed plans
that have scheduled a switch to either the Basic or Business plan.
2023-12-30 11:22:02 -08:00
Karl Stolley a37354f92a corporate: Add a Basic plan. 2023-12-20 23:09:21 -08:00
Lauryn Menard 653901fc30 support: Update remote server support search test.
Creates some reusable helper functions and adds remote realms to
the search results that are checked, which gives coverage for the
remote realm user counts in the support view.
2023-12-19 14:44:26 -08:00
Lauryn Menard f56923fafa support: Format ARR column as dollar amount in remote activity view. 2023-12-19 14:44:26 -08:00
Lauryn Menard 9e9fec68a1 support: Add plan's estimated annual revenue to remote support view.
Also fixes formatting for per license price and moves the billing
schedule to be above this line so that it's clearer the per license
price is based on the billing schedule.
2023-12-19 14:44:26 -08:00
Lauryn Menard a8172591ca support: Show current discount for current plan.
This should match any discount information shown for the remote
realm or server.
2023-12-19 14:44:26 -08:00
Lauryn Menard f92152fafb support: Add shared helper for customer/plan in support views tests.
Adds a shared helper function for support view tests that need
a customer and/or customer plan.
2023-12-19 14:44:26 -08:00
Anders Kaseorg c9c819e1d7 models: Extract zerver.models.scheduled_jobs.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Anders Kaseorg bac027962f models: Extract zerver.models.clients.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Anders Kaseorg cd96193768 models: Extract zerver.models.realms.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Anders Kaseorg 7001a0dfc0 models: Extract zerver.models.groups.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Anders Kaseorg 45bb8d2580 models: Extract zerver.models.users.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-16 22:08:44 -08:00
Sahil Batra 03323b0124 push_notifications: Enforce max user count on self managed plan.
We do not support sending push notifications for realms having
more than 10 users on self managed plan.
2023-12-15 11:03:42 -08:00
Aman Agrawal 34a1be80a4 model: Use same name for legacy plan across the app. 2023-12-14 08:22:25 -08:00
Tim Abbott 6308e07e53 billing: Standardize remote server plan type IDs.
This will likely save us at least one headache.
2023-12-13 16:40:44 -08:00
Lauryn Menard a897d68d93 support: Add active plan information to remote server activity.
Adds three columns to the remote server activity chart and updates
the chart key for the third of those columns.

The first is the plan name. If there are multiple plans with a
status under the live threshhold, then we send "See support view".

The second is the plan status. If there are multiple plans, then
we send "Multiple plans".

The third is the estimated annual revenue for the plan. Note that
for free trials, this will be calculated as if the plan was paid
for 12 months (so a full year).

If there is no plan for the server under the live threshold or at
all then "---" is inserted into the table row. Note that 100%
sponsored servers/realms would fall into this category.
2023-12-13 13:43:00 -08:00
Lauryn Menard 68d117e60a support: Add sponsorship request information to remote support view. 2023-12-13 10:28:11 -08:00
Lauryn Menard e8500fbdb0 support: Include sponsorship request for remote server support view.
Preparation for updating the sponsorship forms template to include
information about the latest sponsorship request if sponsorship is
pending.
2023-12-13 10:28:11 -08:00
Alex Vandiver 19575b46f7 remote_activity: Hide deactivated remote servers. 2023-12-12 20:36:03 -08:00
Alex Vandiver 6d7037e867 analytics: Show latest number in "Analytics users", not max. 2023-12-12 12:09:51 -08:00
Lauryn Menard 449714245e support: Exclude system bot realm from remote realm query. 2023-12-12 08:04:02 -08:00
Prakhar Pratyush c1daabd3c0 remote_server: Rename to 'send_server_data_to_push_bouncer'.
This commit renames 'send_analytics_to_push_bouncer'
to 'send_server_data_to_push_bouncer'.
2023-12-11 14:07:39 -08:00
Prakhar Pratyush d763fae9d0 remote_server: Eliminate separate realms-only code path.
Given that most of the use cases for realms-only code path would
really like to upload audit logs too, and the others would likely
produce a better user experience if they upoaded audit logs, we
should just have a single main code path here i.e.
'send_analytics_to_push_bouncer'.

We still only upload usage statistics according to documented
option, and only from the analytics cron job.

The error handling takes place in 'send_analytics_to_push_bouncer'
itself.
2023-12-11 14:07:39 -08:00
Lauryn Menard 7186f75b58 support: Add sponsorship/discount support forms to remote realms.
If there are remote realms attached to the remote server, adds
the forms to be able to update sponsorship requests, approve
sponsorship and update a discount.
2023-12-11 10:33:50 -08:00
Lauryn Menard c2a76ccb3e support: Clean up template variables for remote server support. 2023-12-11 10:33:50 -08:00
Lauryn Menard d079a13760 support: Use shared template for current plan details on support views.
Moves the section in support views for any current plan details
to a new template: `templates/analytics/current_plan_details.html`.

Also, updates the PlanData dataclass to have a boolean that checks
if the current plan tier is the self-hosted legacy plan.
2023-12-06 11:01:26 -08:00
Anders Kaseorg 223b626256 python: Use urlsplit instead of urlparse.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-05 13:03:07 -08:00
Anders Kaseorg 3853fa875a python: Consistently use from…import for urllib.parse.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-05 13:03:07 -08:00
Lauryn Menard ba3279e959 support: Add remote realm stub to remote server information.
Adds a small section for any remote realms attached to the remote
server in the support view.
2023-12-05 12:48:42 -08:00
Lauryn Menard cfd61669e0 support: Add plan type to remote server information.
Updates `get_plan_type_string` for RemoteZulipServer plan types and
capitalizes the strings used for Realm plan types.

Also changes the string for Realm.PLAN_TYPE_STANDARD_FREE to be
"Standard free" instead of "open source" as that is used for any
100% sponsored organization, which is not restricted to open-source
projects.
2023-12-05 12:48:42 -08:00
Lauryn Menard 6c5b419267 support: Add downgrade current plan actions to remote servers. 2023-12-05 12:48:42 -08:00
Lauryn Menard f5ab9419d2 support: Update billing modality for remote server current plan. 2023-12-05 12:48:42 -08:00
Anders Kaseorg 8a7916f21a python: Consistently use from…import for datetime.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
2023-12-05 12:01:18 -08:00
Tim Abbott 95b39bc8bf analytics: More fixes to zilencer urls import logic. 2023-12-05 10:52:00 -08:00
Tim Abbott 28d736d63b analytics: Don't import zilencer-specific code unconditionally.
This fixes the production server not working when zilencer is not
enabled.
2023-12-05 10:36:35 -08:00
Prakhar Pratyush 14b1539647 remote_activity: Add 'guest users' and 'non guest users' count column.
This commit adds two columns named 'Guest users' and
'Non guest users' to respresent count of such users.

We query 'RemoteRealmAuditLog' to get the data.
2023-12-05 10:04:41 -08:00
Lauryn Menard dc0b8bcb6b analytics: Update query for remote_push_devices in remote activity.
Updates query to count the distinct pairs of user_id and user_uuid
on the RemotePushDeviceToken table.
2023-12-04 11:50:18 -08:00
Lauryn Menard 69f6d3dcb1 support: Approve sponsorship for remote server customer.
Adds ability to approve a sponsorship request for a customer
attached to a remote server via the remote server support view.
2023-12-03 14:27:07 -08:00
Lauryn Menard 2218e667a6 support: Update remote server customer sponsorship pending status.
Adds ability to update the sponsorship pending status of a customer
attached to a remote server via the remote server support view.
2023-12-03 14:27:07 -08:00
Lauryn Menard 4250e9c1c9 support: Update remote server customer default discount.
Adds ability to update the default discount for a customer attached
to a remote server via the remote server support view.
2023-12-03 14:27:07 -08:00
Lauryn Menard 38eaa4b958 support: Add plan data to remote server support view context. 2023-12-03 14:27:07 -08:00
Lauryn Menard 1d685bd198 support: Add success message to remote servers support view context. 2023-12-03 14:27:07 -08:00
Lauryn Menard 6d66248d3d support: Get plan data via BillingSession for support views. 2023-12-03 14:27:07 -08:00
Lauryn Menard 8d992405a6 analytics: Get customer discount for support views. 2023-12-03 14:27:07 -08:00
Lauryn Menard 5135acd9e3 support: Use process_support_view_request for plan modifications.
Updates the support view to use process_support_view_request to
process upgrade or downgrade modifications currently implemented
for active plans.
2023-12-03 14:27:07 -08:00
Lauryn Menard 4fb564026d corporate: Move void_all_open_invoices to BillingSession. 2023-12-03 14:27:07 -08:00
Lauryn Menard 97d33a4363 support: Update billing modality via process_support_view_request. 2023-12-03 14:27:07 -08:00
Lauryn Menard 5d25cab42b analytics: Create process_support_view_request BillingSession method.
Creates a process_support_view_request method for BillingSession
to process the various support requests that relate to the billing
system.

Moves approve_realm_sponsorship, update_realm_sponsorship_status,
and attach_discount_to_realm to this new BillingSession method.

Adds a new abstract property to BillingSession to have a string
value, billing_entity_display_name, to use for support messages
sent when these requests are processed.
2023-12-03 14:27:07 -08:00
Lauryn Menard 0679bc044a corporate: Make references to billing modality consistent.
The "send_invoice" and "charge_automatically" strings used by stripe
for the `collection_method` are referred to both as the "billing
method" and "billing modality" in the billing code.

Because we send this as data to stripe as either `collection_method`
or `billing_modality`, renames any references that are any form of
"billing method".
2023-12-03 14:27:07 -08:00
Mateusz Mandera c9b0602320 tests: Create default RemoteRealms in populate_db.
This default setup will be more realistic, matching the ordinary
conditions for a modern server.
Especially needed as we add bouncer code that will expect to have
RemoteRealm entries for realm_uuid values for which it receives
requests.
2023-12-03 09:51:45 -08:00
Tim Abbott 610338d192 billing: Add BILLING_SCHEDULE_ prefix to values. 2023-11-29 23:32:56 -08:00
Tim Abbott 5d6b635efe billing: Use better variable names for plan tiers.
The existing values didn't have our standard type-prefixing naming
scheme.

Add some extra unused placeholder values while we're at it.
2023-11-29 23:32:56 -08:00
Tim Abbott 7db15176f3 push bouncer: Submit basic metadata unconditionally.
These metadata are essentially all publicily available anyway, and
making uploading them unconditional will simplify some things.

The documentation is not quite accurate in that it claims the server
will upload some metadata that is not actually uploaded yet (but will
by soon). This seems harmless.
2023-11-29 14:45:53 -08:00
Lauryn Menard 26168728ca analytics: Add chart key to remote activity page.
Adds a chart key to the top of the remote activity page.

Also, combines the support and stats links for a remote server into
one column.
2023-11-29 11:41:35 -08:00
Lauryn Menard 9180819a9e analytics: Adds count of mobile pushes forwarded for remote server.
Adds a column to the remote servers activity page for a 7 day
count of forwarded mobile push notifications from
RemoteInstallationCount for each server, which will be `None`
if there is no data for the remote server with that ID.
2023-11-29 11:41:35 -08:00
Alex Vandiver 61fc838179 python: Switch mocking of timezone_now to time_machine. 2023-11-28 15:10:39 -08:00
Lauryn Menard b86654d10f analytics: Add column for Zulip version in remote installations page. 2023-11-28 09:20:45 -08:00
Lauryn Menard 5f48abd57a analytics: Add support link to remote installations page.
Refactors get_page helper function so that the updates to the
query data for each row is done in the function that processes
the request.

Adds columns to the remote installation page for both the support
and analytics links.

Adds `analytics/views/remote_activity.py` to the files without
100% backend test coverage.
2023-11-28 09:20:45 -08:00
Lauryn Menard 4fc639cead analytics: Add remote installation suport link function. 2023-11-28 09:20:45 -08:00
Lauryn Menard 4e577119b4 analytics: Use gear icon as realm support link on installation activity. 2023-11-28 09:20:45 -08:00
Lauryn Menard b167eeff08 corporate: Create change plan tier function for BillingSession.
Moves and generalizes `switch_realm_from_standard_to_plus_plan`
in stripe.py to be a more general function for changing a
CustomerPlan to a new and valid tier, `do_change_plan_to_new_tier`.

Adds a helper function with the previous function name to be used
for the support view and management command for changing a realm
from the Standard plan tier to the Plus plan tier.
2023-11-26 19:39:52 -08:00
Prakhar Pratyush 51b39cb682 stripe: Add 'do_update_plan' method to the 'BillingSession' class.
This commit moves a major portion of the 'update_plan`
view to a new shared 'BillingSession.do_update_plan' method.

This refactoring will help in minimizing duplicate code
while supporting both realm and remote_server customers.
2023-11-23 09:01:45 -08:00
Alex Vandiver b363999d19 analytics: Slew record reporting by up to 10 minutes.
This reduces the giant load spike at 5 minute past the hour, when all
remote servers currently attempt to submit their records.

We do not wish to slew over a full hour, because we want to ensure
that we do not hold the lock when the next hour's analytics runs.  It
is also not necessary to have that much variation; 10 minutes is
picked as an arbitrary "long enough" time to spread requests over.
2023-11-21 10:49:57 -08:00
Alex Vandiver 7233841171 analytics: Move logging config into LOGGING, use "zulip.analytics".
This should not reuse (and reconfigure!) the "zulip.management"
logger.
2023-11-21 10:49:57 -08:00
Alex Vandiver efa9bf36eb analytics: Factor out UserCount / StreamCount common checks. 2023-11-21 10:49:57 -08:00
Alex Vandiver a782aae78e analytics: Regenerate partial indexes due to Django bug.
Due to a bug[^1] in Django 4.2, fixed in 4.2.6, queries using
`__isnull` added an unnecessary cast.  This cast was _also_ used in
`WHERE` clauses for partial indexes.  This means that partial indexes
created before Zulip was using Django 4.2 (i.e. before Zulip Server
7.0 or 2c20028aa4) will not be used when the server is using Django
4.2.0 through 4.2.5 -- and, conversely, that indexes created while
Zulip had those versions of Django (i.e. Zulip Server 7.0 through 7.4
or 7807bff526) will not be used later.

We re-create the indexes, to ensure that users that installed Zulip
after Zulip Server 7.0 / 2c20028aa4 and before Zulip Server 7.5 /
7807bff526 have indexes which can be used by current Django.  This
is useless work for some installations, but most analytics tables are
not large enough for this to take significant time.

[^1]: https://code.djangoproject.com/ticket/34840
2023-11-16 13:53:04 -08:00
Prakhar Pratyush f8a0035215 stripe: Move `make_end_of_cycle_updates_if_needed` to BillingSession.
Moves the 'make_end_of_cycle_updates_if_needed' function to
the 'BillingSession' abstract class.

This refactoring will help in minimizing duplicate code while
supporting both realm and remote_server customers.

Since the function is called from our main daily billing cron job
as well, we have changed 'RealmBillingSession' to accept 'user=None'
(our convention for automated system jobs).
2023-11-15 09:26:41 -08:00
Mateusz Mandera 48db4bf854 counts: Add new mobile_pushes RemoteRealmCount stats.
This requires a bit of complexity to avoid a name collision in
COUNT_STATS with the RemoteInstallationCount stats with the same name.
2023-11-10 16:09:11 -08:00
Mateusz Mandera 2512e66c06 counts: Don't allow syncing mobile_pushes_forwarded::day count.
6819ecee92 forgot to add this.
2023-11-10 16:09:11 -08:00
Mateusz Mandera 8a6d5b4997 counts: Add new Add new mobile_pushes_sent::day LoggingCountStat.
This is a CountStat for tracking how many mobile notifications the
server requested.
1. On a self-hosted server, that means requesting from the push bouncer.
2. On a server that's its own push bouncer, that's just the number
   directly sent.

This number has room for inaccuracy due to incrementing by the number of
user devices on a self-hosted server, as it doesn't account for errors
that may occur in the GCM/APNs low-level sending codepaths on the bouncer.

Also tests that a server that's its own push bouncer correctly
increments its mobile_pushes_sent::day CountStat, by basing it on the
values returned from the send_apple/android_push_notification functions
which tell us the actual number of successfully sent notifications.

Since the return values of send_..._push_notification are now
used in those codepaths, we need to tweak our mocks in some unrelated
tests to set up some return value to avoid errors.
2023-11-10 16:09:11 -08:00
Tim Abbott 807de37561 analytics: Fix misplaced zilencer import statement. 2023-11-08 10:00:13 -08:00
Mateusz Mandera 3cafdbdc1e counts: Add function compute_max_monthly_messages for remote servers.
This calculates the largest amount of messages sent within a month for
the last 3 months. The query is targeted for the specific use-case in
this function - for finding the count for a specific server. For
calculating this in bulk for a large number of remote server an
adapted, bulk query will be needed - rather than running this one in a
loop, which would likely be very inefficient.
2023-11-08 09:45:49 -08:00
Lauryn Menard ec2b00e8c4 corporate: Move `update_billing_method...` to BillingSession class.
Moves `update_billing_method_of_current_plan` to the BillingSession
abstract class.

Adds a helper function for support views for the realm case:
`update_realm_billing_method`.
2023-11-04 17:20:49 -07:00
Lauryn Menard 5d07666362 corporate: Move `update_sponsorship_status` to BillingSession class.
Moves `update_sponsorship_status` to BillingSession abstract class
as `update_customer_sponsorship_status`.

Updates the support views to have a helper for updating this on a
realm: `update_realm_sponsorship_status`.
2023-11-04 17:20:49 -07:00
Lauryn Menard d06062c179 corporate: Move `approve_sponsorship` to BillingSession class.
Makes `approve_sponshorship` an abstract method in BillingSession
abstract base class and moves the implementation for realms to the
RealmBillingSession child class.

Adds `approve_realm_sponsorship` helper function that's used in
the support view and initiates the billing session.
2023-11-04 17:20:49 -07:00
Lauryn Menard ee19a9c274 corporate: Move `attach_realm_discount` to BillingSession class.
This moves the logic for `attach_realm_discount`, which is used in
the support view, to be in the BillingSession class.

Updates the function name to be `attach_discount_to_customer` so
that the context is generalized vs realm specific.

Updates RealmBillingSession implementation to account for actions
that are initiated by a support admin user.

Also moves the helper function `get_discount_for_realm` that is
only used in support views to `corporate/lib/support.py`.
2023-11-04 17:20:49 -07:00
Mateusz Mandera 6819ecee92 zilencer: Add new LoggingCountStat mobile_pushes_forwarded.
This one counts actual successful deliveries.
2023-11-01 17:26:10 -07:00
Mateusz Mandera b7117d51b2 zilencer: Don't allow syncing mobile_pushes_received::day count. 2023-11-01 17:26:10 -07:00
Mateusz Mandera 183c775603 zilencer: Add new mobile_pushes_received::day LoggingCountStat. 2023-11-01 17:26:10 -07:00
Mateusz Mandera 2ecd7abc0d zilencer: Make BaseRemoteCount.remote_id field nullable. 2023-11-01 17:26:10 -07:00
Mateusz Mandera c4fbb6319b do_increment_logging_stat: Rename zerver_object argument.
We are about to add support for having RemoteZulipServer here, which is
a zilencer, not zerver, object. So let's rename this argument to
something more appropriately general.
2023-11-01 17:26:10 -07:00
Mateusz Mandera 21c94953c8 do_increment_logging_stat: Assert that .frequency is either DAY or HOUR.
An assert is appropriate here to ensure that some future additions of
other frequencies don't make this if/else logic wrong without explicitly
failing.
2023-11-01 17:26:10 -07:00
Lauryn Menard ae7e105ce9 analytics: Use realm_str to generate per realm URL.
Instead of making a database query for each realm, use realm_str
to generate the URL with Realm.host_for_subdomain static method.
2023-11-01 13:08:49 -07:00