In some instances (e.g. during upgrades) we run `restart-server` and
not `start-server`, even though we expect the server to most likely
already be stopped. `supervisorctl restart servicename` if the
service is stopped produces the perhaps-alarming message:
```
restart-server: Restarting servicename
servicename: ERROR (not running)
servicename: started
```
This may cause operators to worry that something is broken, when it is
not.
Check if the service is already running, and switch from "restart" to
"start" in cases where it is not.
The race condition here is safe -- if the service transitions from
stopped to started between the check and the `start` call, it will
merely output:
```
servicename: ERROR (already started)
```
...and continue, as that has exit status 0.
If the service transitions from started to stopped between the check
and the `restart` call, we are merely back in the current case, where
it outputs:
```
servicename: ERROR (not running)
servicename: started
```
In none of these cases does a call to "restart" fail to result in the
service being stopped and then started.
Services like go-camo and smokescreen are not stopped in stop-server,
since they are upgraded and restarted by puppet application. As such,
they also do not appear in start-server, despite the server relying on
them to be running to function properly.
Ensure those services are started, by starting them in start-server,
if they are configured in supervisor on the host.
Restarting the uwsgi processes by way of supervisor opens a window
during which nginx 502's all responses. uwsgi has a configuration
called "chain reloading" which allows for rolling restart of the uwsgi
processes, such that only one process at once in unavailable; see
uwsgi documentation ([1]).
The tradeoff is that this requires that the uwsgi processes load the
libraries after forking, rather than before ("lazy apps"); in theory
this can lead to larger memory footprints, since they are not shared.
In practice, as Django defers much of the loading, this is not as much
of an issue. In a very basic test of memory consumption (measured by
total memory - free - caches - buffers; 6 uwsgi workers), both
immediately after restarting Django, and after requesting `/` 60 times
with 6 concurrent requests:
| Non-lazy | Lazy app | Difference
------------------+------------+------------+-------------
Fresh | 2,827,216 | 2,870,480 | +43,264
After 60 requests | 3,332,284 | 3,409,608 | +77,324
..................|............|............|.............
Difference | +505,068 | +539,128 | +34,060
That is, "lazy app" loading increased the footprint pre-requests by
43MB, and after 60 requests grew the memory footprint by 539MB, as
opposed to non-lazy loading, which grew it by 505MB. Using wsgi "lazy
app" loading does increase the memory footprint, but not by a large
percentage.
The other effect is that processes may be served by either old or new
code during the restart window. This may cause transient failures
when new frontend code talks to old backend code.
Enable chain-reloading during graceful, puppetless restarts, but only
if enabled via a zulip.conf configuration flag.
Fixes#2559.
[1]: https://uwsgi-docs.readthedocs.io/en/latest/articles/TheArtOfGracefulReloading.html#chain-reloading-lazy-apps
Stopping both `zulip-tornado` and `zulip-tornado:*` causes errors on
deploys with tornado sharding, as the plain `zulip-tornado` service
does not exist.
Pass `zulip-tornado:*`, which matches both plain `zulip-tornado`, as
well as the sharded `zulip-tornado:zulip-tornado-port-9800` cases.
Running `supervisorctl stop` or `supervisorctl restart` on a process
name which is not known is an error:
```
$ supervisorctl stop nonexistent-process
nonexistent-process: ERROR (no such process)
$ echo $?
1
```
ef6d0ec5ca moved
zulip_deliver_scheduled_* out of the `workers:` group. Since upgrades
run `stop-server` before applying puppet, the list of processes at
that time is from the previous version of Zulip, so may not have the
new `zulip_deliver_scheduled_*` names -- and the `stop-server` will
hence fail.
If the upgrade is not applying puppet, it will `restart-server`. At
that point, the old names will still be in the configuration, so
relying on the current `superisorctl status` is the best gauge of what
exists to restart.
In short, only ever stop/start/restart the `zulip_deliver_scheduled_*`
processes if `supervisorctl status` knows about them already.
This command is part of a statsd infrastructure that we stopped
supporting years ago. Its only purpose for some time has been to
provide sample code for how the restart script might trigger a
notification to a graphing system, which doesn't justify maintaining
it.
Fixes part of #18898.
Staging and other hosts that are `zulip::app_frontend_base` but not
`zulip::app_frontend_once` do not have a
/etc/supervisor/conf.d/zulip/zulip-once.conf and as such do not have
`zulip_deliver_scheduled_emails` or `zulip_deliver_scheduled_messages`
and thus supervisor will fail to reload.
Making the contents of `zulip-workers` contingent on if the server is
_also_ a `-once` server is complicated, and would involve using Concat
fragments, which severely limit readability.
Instead, expel those two from `zulip-workers`; this is somewhat
reasonable, since they are use an entirely different codepath from
zulip_events_*, using the database rather than RabbitMQ for their
queuing.
When upgrading from a pre-4.0 release, scripts/stop-server logic would
check whether supervisord configuration files were present to
determine what it needed to restart, but only considered paths to
those files that are introduced in Zulip 4.0.
Fixed#18493.
During the upgrade process of a postgresql-only Zulip installation,
(`puppet_classes = zulip::profile::postgresql` in
`/etc/zulip/zulip.conf`) either `scripts/start-server` or
`scripts/stop-server` fail because they try to handle supervisor
services that are not available (e.g. Tornado) since only
`/etc/supervisor/conf.d/zulip/zulip_db.conf` is present and not
`/etc/supervisor/conf.d/zulip/zulip.conf`.
While this wasn't previously supported, it's a pretty reasonable thing
to do, and can be readily supported by just adding a few conditionals.
Matching the full process name (-x without -f) or full command
line (-xf) is less prone to mistakes like matching a random substring
of some other command line or pgrep matching itself.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
Thumbor and tc-aws have been dragging their feet on Python 3 support
for years, and even the alphas and unofficial forks we’ve been running
don’t seem to be maintained anymore. Depending on these projects is
no longer viable for us.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
Instead of taking the "onion" approach, where all services are
stopped, and then started back up again, default to a rolling restart
across all processes. This draws out how long the overall "restart"
takes, but minimizes the time that any of the services are down. This
minimizes user-visible impact and queue buildup.
In cases where speed is more important than minimal impact (for
example, there is already a current outage), a --less-graceful flag is
provided, which brings the services down more suddenly, and back up in
a still-correct order.
In general, `./scripts/restart-server` will already work in any
circumstance where the server is already stopped and needs to be
started. However, it will output a couple minor warnings, and it is
not readily obvious that it *will* work correctly.
Add an alias for `restart-server` named `start-server`, for
parallelism with `stop-server`, which omits the steps of
`restart-server` which would stop the server first.
The path which contains all of the Zulip supervisor files changed in
3ab9b31d2f to make it easier to purge
now-unwanted supervisor configuration files. However, the paths that
the zulip upgrade process, and restart-server, look at were not
adjusted.
Fix the supervisor configuration file paths.
We can compute the intended number of processes from the sharding
configuration. In doing so, also validate that all of the ports are
contiguous.
This removes a discrepancy between `scripts/lib/sharding.py` and other
parts of the codebase about if merely having a `[tornado_sharding]`
section is sufficient to enable sharding. Having behaviour which
changes merely based on if an empty section exists is surprising.
This does require that a (presumably empty) `9800` configuration line
exist, but making that default explicit is useful.
After this commit, configuring sharding can be done by adding to
`zulip.conf`:
```
[tornado_sharding]
9800 = # default
9801 = other_realm
```
Followed by running `./scripts/refresh-sharding-and-restart`.
Making this include "zulip-tornado" makes it clearer in supervisor
logs. Without this, one only sees:
```
2020-09-14 03:43:13,788 INFO waiting for port-9807 to stop
2020-09-14 03:43:14,466 INFO stopped: port-9807 (exit status 1)
2020-09-14 03:43:14,469 INFO spawned: 'port-9807' with pid 24289
2020-09-14 03:43:15,470 INFO success: port-9807 entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
```
`supervisorctl` starts and stops its arguments sequentially, in the
order they are passed[1]. Start them in the opposite order from the
order in which they were stopped -- this puts the dependencies first,
and the most core services (`zulip-django`) last.
While the only "dependency" here is currently thumbor, this sets us up
in case others are added later.
[1] https://github.com/Supervisor/supervisor/blob/master/supervisor/supervisorctl.py#L782
Fixes#2665.
Regenerated by tabbott with `lint --fix` after a rebase and change in
parameters.
Note from tabbott: In a few cases, this converts technical debt in the
form of unsorted imports into different technical debt in the form of
our largest files having very long, ugly import sequences at the
start. I expect this change will increase pressure for us to split
those files, which isn't a bad thing.
Signed-off-by: Anders Kaseorg <anders@zulip.com>
After some testing, I've confirmed that this seems to behave
significantly better in terms of the number of failed requests due to
Tornado being the process of restarting compared with the previous
version, as each individual process is only down for a short time,
rather than all of them being down at once.
Zulip has had a small use of WebSockets (specifically, for the code
path of sending messages, via the webapp only) since ~2013. We
originally added this use of WebSockets in the hope that the latency
benefits of doing so would allow us to avoid implementing a markdown
local echo; they were not. Further, HTTP/2 may have eliminated the
latency difference we hoped to exploit by using WebSockets in any
case.
While we’d originally imagined using WebSockets for other endpoints,
there was never a good justification for moving more components to the
WebSockets system.
This WebSockets code path had a lot of downsides/complexity,
including:
* The messy hack involving constructing an emulated request object to
hook into doing Django requests.
* The `message_senders` queue processor system, which increases RAM
needs and must be provisioned independently from the rest of the
server).
* A duplicate check_send_receive_time Nagios test specific to
WebSockets.
* The requirement for users to have their firewalls/NATs allow
WebSocket connections, and a setting to disable them for networks
where WebSockets don’t work.
* Dependencies on the SockJS family of libraries, which has at times
been poorly maintained, and periodically throws random JavaScript
exceptions in our production environments without a deep enough
traceback to effectively investigate.
* A total of about 1600 lines of our code related to the feature.
* Increased load on the Tornado system, especially around a Zulip
server restart, and especially for large installations like
zulipchat.com, resulting in extra delay before messages can be sent
again.
As detailed in
https://github.com/zulip/zulip/pull/12862#issuecomment-536152397, it
appears that removing WebSockets moderately increases the time it
takes for the `send_message` API query to return from the server, but
does not significantly change the time between when a message is sent
and when it is received by clients. We don’t understand the reason
for that change (suggesting the possibility of a measurement error),
and even if it is a real change, we consider that potential small
latency regression to be acceptable.
If we later want WebSockets, we’ll likely want to just use Django
Channels.
Signed-off-by: Anders Kaseorg <anders@zulipchat.com>
Nowm unless you specify `--fill-cache`, memcached caches will not be
pre-filled after a server restart. This will be helpful when someone
is in a hurry (e.g. if the server is down right now, or if he/she
testing a configuration change in a newly setup server), it's best to
just restart without pre-filling the cache.
Fixes: #10900.
Previously, we unconditionally tried to restart the Tornado process
name corresponding to the historically always-true case of a single
Tornado process. This resulted in Tornado not being automatically
restarted on a production deployment on servers with more than one
Tornado process configured.
This dramatically reduces the Tornado downtime when restarting a Zulip
server, which is generally the most significant source of user-facing
bad experiences.
This is mostly important in that if you're running this as part of a
follow-up to a failed upgrade, and you don't do this,
process-fts-updates will be left not running, resulting in full-text
search not updating.
This commits adds the necessary puppet configuration and
installer/upgrade code for installing and managing the thumbor service
in production. This configuration is gated by the 'thumbor.pp'
manifest being enabled (which is not yet the default), and so this
commit should have no effect in a default Zulip production environment
(or in the long term, in any Zulip production server that isn't using
thumbor).
Credit for this effort is shared by @TigorC (who initiated the work on
this project), @joshland (who did a great deal of work on this and got
it working during PyCon 2017) and @adnrs96, who completed the work.
This causes `upgrade-zulip-from-git`, as well as a no-option run of
`tools/build-release-tarball`, to produce a Zulip install running
Python 3, rather than Python 2. In particular this means that the
virtualenv we create, in which all application code runs, is Python 3.
One shebang line, on `zulip-ec2-configure-interfaces`, explicitly
keeps Python 2, and at least one external ops script, `wal-e`, also
still runs on Python 2. See discussion on the respective previous
commits that made those explicit. There may also be some other
third-party scripts we use, outside of this source tree and running
outside our virtualenv, that still run on Python 2.
Alex Vandiver
Gaurav Pandey
Tim Abbott
Robert Imschweiler
Anders Kaseorg
Tim Abbott
Anders Kaseorg
Harshit Bansal
Anders Kaseorg
Abhilash Verma
Joshua Schmidlkofer
rht
Greg Price
Umair Khan
Taranjeet Singh
Tim Abbott
Eklavya Sharma