The Freshdesk API is bonkers, but we do the best we can with it to
support notifications on ticket creation and ticket updates.
(imported from commit 2023622b274ef83f4e1544d0df286fe2e68581b3)
This is the amount of time between when it is sent, and when it is
rendered into the user's home view.
(imported from commit 468c28e77ba16c7256c359e90ab5aacf9d497585)
The main Activity page counts users as active if they have either
sent a message or updated a pointer. In the unlikely event that
somebody sent a message but never updated their pointer, we were
undercounting them, if they went through send_messages_backend.
(imported from commit 5f112be87a239980c38a18c13f9cd68e90d2e905)
This should help with determining the prevalence of slow sends as
experienced by users.
(imported from commit f00797679315c928af3c87ad8fdf0112f1dfa900)
The "desktop" counts aggregate all desktop clients, but on the
Clients tab, we are only interested in specific versions.
(imported from commit eea2d8da584a6fa32fa1f3a2bae71ef5daaba738)
This report will eventually replace the per-realm report that is
now accessible through /activity. In order not to disrupt Waseem,
I'm leaving the old reports around until we've polished the new
ones.
The old report does 24 different queries to get per-realm user data.
The new approach gets all the data at once, and it slices and dices
the data in Python to accomodate our slightly quirky data model.
On localhost, this is a typical query:
LOG: duration: 5.668 ms statement: SELECT "zerver_useractivity"."id", "zerver_useractivity"."user_profile_id", "zerver_useractivity"."client_id", "zerver_useractivity"."query", "zerver_useractivity"."count", "zerver_useractivity"."last_visit", "zerver_userprofile"."id", "zerver_userprofile"."email", "zerver_client"."id", "zerver_client"."name" FROM "zerver_useractivity" INNER JOIN "zerver_userprofile" ON ("zerver_useractivity"."user_profile_id" = "zerver_userprofile"."id") INNER JOIN "zerver_realm" ON ("zerver_userprofile"."realm_id" = "zerver_realm"."id") INNER JOIN "zerver_client" ON ("zerver_useractivity"."client_id" = "zerver_client"."id") WHERE "zerver_realm"."domain" = 'zulip.com' ORDER BY "zerver_userprofile"."email" ASC, "zerver_useractivity"."last_visit" DESC
(imported from commit 0c71f4e32fe5a40f4496749dc29ad3463868d55e)
This page shows aggregate activity for a user on various
clients. This allows Waseem to troubleshoot things like users
switching between website and desktop, etc.
This particular page probably won't be used too much, but some of the
logic is gonna be reused in the per-realm activity pages.
(imported from commit b8c1fad5bfa45daab40954f92319f6f89a3fa433)
Looking at the historical data, fewer than 50% of active users have
completed the checklist, which means that it is just persistent
clutter. We also have other better ways of encouraging people to send
traffic and get the apps now.
This commit removes both the frontend UI and backend work but leaves
the db row for now for the historical data.
(imported from commit e8f5780be37bbc75f794fb118e4dd41d8811f2bf)
Tim Abbott
Zev Benjamin
Leo Franchi
Kevin Mehall
Jessica McKellar
Luke Faraone
Steve Howell
Jessica McKellar