Commit Graph

7 Commits

Author SHA1 Message Date
Lauryn Menard d5f4a93d6c bots: Refer to notification bot messages as automated notices.
Updates in-app and documentation references to automated messages
sent by the notification bot as automated notices (or automated
messages where more appropriate/clear), instead of notifications.

Also, makes some small related revisions / general clean ups to
`resolve-a-topic.md`.

Fixes #22188.
2022-08-29 10:54:08 -07:00
David Rosa a4c3499c11 help-docs: Document "Resolve/Unresolve topic" mobile app feature.
Adds a new tab with the resolve/unresolve topic instructions for
mobile app users.

Makes the instructions a little more explicit so that users know they
won't see the menu unless they press and hold the topic long enough.

Also improves the wording of the instructions to access the
long-press menu so that users are more likely to read it as saying
that the whole area of a given topic, extending the whole width of
the screen, is the region they can press to act on that topic.

Fixes #22144.
2022-06-30 11:27:59 -07:00
David Rosa a2d42ace2f help-docs: Refactor "Resolve/Unresolve topic" instructions.
This consolidates the "message recipient bar" and "left sidebar"
instructions under a "Desktop/Web" tab as proposed in issue #22178.

Rewrites the "message recipient bar" instructions as a Tip block.

This will allow adding a new tab to document the mobile feature.

Fixes part of #22144.
2022-06-30 11:27:59 -07:00
Tim Abbott 1a46df40c3 resolve topic: Limit unread flag on automated notifications.
Previously, users found it annoying that the automated "Resolve topic"
notifications triggered an unread for everyone in the stream; this
discouraged some users from using the feature on older threads for
fear of being annoying. We change this to a better default, of only
users who participated in the topic (via either messages or reactions)
being eligible for the new message being unread.

We will likely want to create global and stream-level notifications
settings to control this behavior as a follow-up -- some users, like
me, might prefer the simpler "Always unread" behavior in some streams.

Note that the automated notifications that a topic was resolved will
still result in the topic being moved to the top of the left sidebar.
This would be somewhat difficult to change, since the left sidebar
algorithm just looks at the highest message ID in the topic.

Fixes #19709.

Tests added by Aman Agrawal (amanagr@zulip.com).
2022-02-01 11:35:50 -08:00
Tim Abbott 39c897a2b0 help: Rename about-streams-and-topics to streams-and-topics.
This better matches the title of the page and more generally our
conventions around naming /help/ articles.  We include a redirect
because this is referenced from Welcome Bot messages, and we
definitely don't want those links to break.
2021-09-15 09:48:36 -07:00
Damian Parrino f13fce4efa help: Rewrite "Resolve a topic" documentation to be more complete.
Co-authored-by: Alya Abbott <alya@zulip.com>
Co-authored-by: Tim Abbott <tabbott@zulipchat.com>
2021-07-26 15:29:00 -07:00
Tim Abbott 8aa05620d2 help: Document resolving topics. 2021-06-24 13:57:02 -07:00