Commit Graph

4 Commits

Author SHA1 Message Date
Lauryn Menard 0147578de6 corporate: Make initial upgrade license checks more robust.
In cases where the seat count for automated license management is
stale when the upgrade process is initiated and the user has chosen
automated license management, we should get the current billable
license count when doing the initial payment/charge.

Also, makes the post-payment check for inconsistencies more robust
in that we check for both under and over billing cases. In the case
where the customer may have been overbilled, an email is sent to
the billing support team so that manual investigation can happen.
2024-09-11 11:16:55 -07:00
Lauryn Menard 373671080d remote-support: Include billing entity name in internal billing notice.
Adds a line to the top of the internal_billing_notice email with
the billing entity's display name.

Makes sure all internal_billng_notice email subjects also include
the billing entity's display name.

Makes small updates to the notice text for some cases.
2024-03-20 11:58:15 -07:00
Prakhar Pratyush d66b7ad853 zilencer: Notify when paid plan attached to now-deleted remote realm.
When a server doesn't submit a remote realm info which was
previously submitted, we mark it as locally deleted.

If such a realm has paid plan attached to it, we should investigate.

This commit adds logic to send an email to sales@zulip.com for
investigation.
2024-02-29 12:50:23 -08:00
Prakhar Pratyush 5d58a39087 stripe: Use a common email template for internal billing notices.
This is a prep commit which replaces the 'invoice_overdue'
and 'reminder_to_review_plan' email templates with
'internal_billing_notice'.

This will help us to use the same template as we plan to
send an email to sales when a remote realm with paid plan
attached is locally deleted.
2024-02-29 12:50:23 -08:00