In cases where the seat count for automated license management is
stale when the upgrade process is initiated and the user has chosen
automated license management, we should get the current billable
license count when doing the initial payment/charge.
Also, makes the post-payment check for inconsistencies more robust
in that we check for both under and over billing cases. In the case
where the customer may have been overbilled, an email is sent to
the billing support team so that manual investigation can happen.
Adds a link to the plan ledger view in the current plan information
shown in the support views. Link is not shown if the plan is 100%
sponsored, e.g., the Community plan.
Adds a formatted header area to the activity table template so
that it's easy to add useful information to these activity views.
Adds non-form section to Zulip Cloud support view with some basic
realm information: organization type, plan type, non-guest user
count and guest user count.
Uses a shared template for the basic realm data and adds a shared
support context dict for variables that are used in both remote
and Zulip Cloud support views.
In the Zulip Cloud support view, adds a "Realm management" section
for support actions that are specific to that view, (e.g., changing
an organization's type or deactivating an organization).
Moves the note about emailing organization owners when a full
sponsorship is approved for Zulip Cloud Standard to the success
message for that action, which mirrors the remote server/realm
support view.
Expands section for scheduling plans in the remote support view to
have a form to create a temporary courtesy plan (aka our legacy
plan for remote servers and realms).
Form is not shown if there is a current plan for the remote billing
entity, and would raise a SupportRequestError in that case as well.
In commit 7203661d99, we removed the default_discount field on the
Customer model, but we didn't update the remote support views for
this change.
Adds a has_discount boolean to the SponsorshipData that's used in
the support views for headers, and updates the discount information
on a deactivated remote realm to show any pre-existing discounted
prices.
In the activity and support views, we want to see the annual
revenue for fixed price plans. While on billing pages, we do
not display this information as these plans are renegotiated
annually.
Adds get_annual_recurring_revenue_for_support_data function
to BillingSession class, so that we can get the fixed price
plan data for these views without changing the logic for
what is displayed on the billing pages.
Adds a link to the stripe customer dashboard if the Customer
object for an active plan has a stripe_customer_id. If there
is no stripe ID to link to, then the icon is shown without
a link, which is the case for remote server/realm sponsorships
and legacy plans.
In #23380, we are changing all occurrences of uri with url in order to
follow the latest URL standard. Previous PRs #25038 and #25045 has
replaced the occurences of uri that has no direct relation with realm.
This commit changes just the model property, which has no API
compatibility concerns.
We use `error_description` in upgrade.ts to determine if the error was
related to customer's card. Doesn't seem like there is any harm
in doing so since we are explicitly handling "stripe.CardError" and
raising these errors with "card error" description.
This also now allows user to upgrade to plus plan from pricing page.
Note that since we don't pass customer_plan on pages like self-hosting
and for/business, `Current plan` status is not displayed on these pages.
Earlier, we were not verifying that the invoice which got paid is
for the fixed-price plan.
That could result in a bug where another support invoice with
collection_method = "send_invoice" got paid while a fixed-price
plam is already configured. The fixed-price plan would be falsely
activated.
This commit verifies the invoice before activating the fixed-price
plan.
For simiplicty's sake, we can avoid trying to do cache invalidation in
the variety of events that can cause the seat count to change - since
having an up to 1 day delay between users being added and the upload
limit going up is quite reasonable.
This might not be the most meaningful change of phrasing, but .is_paid()
sounds like it's a check for whether the customer has already paid their
invoice. is_a_paid_plan() reflects better the meaning that it's whether
it's a plan of a "paid" type.
We send customer an invoice at the start of free trial, if customer
pays we upgrade them to the active plan at the end of free trial,
else we downgrade them and show a custom message on the upgrade
page regarding the current status.
Tests were broken since #29221 and #28875 didn't account for
other tests failing due to changed stripe data. Also, there
was a bug where we were not fetching the correct setup intent
and stripe session for the current test, it was fixed by narrowing
the fetch to the current customer.
Also, we now run `invoice_plans` in a `while` loop until
`next_invoice_date` is greater than the provided event_time. It
makes sense to generate all the invoices for a customer that
needs to paid by them when `invoice_plans_as_needed` is called
for a `event_time`.
Earlier, when adding a new user failed due to no spare licenses
available, a message was sent to the "New user announcements"
stream.
We plan to disable the stream by default as a part of improving
onboarding experience.
Now, we send a group DM to admins when adding a new user fails
due to no spare licenses available. It makes it independent of
the "New user announcements" setting. These warning messages
are important and shouldn't be missed.
Earlier, if a free plan (say legacy plan) with no next plan scheduled
was invoiced, we used to send an invoice overdue email if the last
audit log update is stale.
Actually, we don't need this data as the invoice step is just going
to downgrade the current plan. We should not wait for customer to
start uploading data in this case. Skip the email sending step and
invoice the plan to downgrade.
Lauryn Menard
Anders Kaseorg
Alex Vandiver
Aman Agrawal
Vector73
Prakhar Pratyush
Mateusz Mandera