enterprise: Add option to forward feedback to an email address.

(imported from commit 0ac9bb0427aeba60a8004953fedfdfdc6bbb587c)

zerver/worker/queue_processors.py

@@ -18,6 +18,7 @@ from zerver.decorator import JsonableError
 from zerver.lib.socket import req_redis_key
 from confirmation.models import Confirmation
 from django.db import reset_queries
+from django.core.mail import EmailMessage
 
 import os
 import sys
@@ -217,16 +218,27 @@ def make_feedback_client():
 @assign_queue('feedback_messages')
 class FeedbackBot(QueueProcessingWorker):
     def start(self):
-        self.staging_client = make_feedback_client()
-        self.staging_client._register(
+        if settings.FEEDBACK_EMAIL is None:
+            self.staging_client = make_feedback_client()
+            self.staging_client._register(
                 'forward_feedback',
                 method='POST',
                 url='deployments/feedback',
                 make_request=(lambda request: {'message': simplejson.dumps(request)}),
-        )
+            )
         QueueProcessingWorker.start(self)
 
     def consume(self, event):
+        if settings.FEEDBACK_EMAIL is not None:
+            to_email = settings.FEEDBACK_EMAIL
+            subject = "Zulip feedback from %s" % (event["sender_email"],)
+            content = event["content"]
+            from_email = '"%s" <%s>' % (event["sender_full_name"], event["sender_email"])
+            headers = {'Reply-To' : '"%s" <%s>' % (event["sender_full_name"], event["sender_email"])}
+            msg = EmailMessage(subject, content, from_email, [to_email], headers=headers)
+            msg.send()
+            return
+
         self.staging_client.forward_feedback(event)
 
 @assign_queue('error_reports')

zproject/local_settings_template.py

@@ -56,10 +56,15 @@ SESSION_EXPIRE_AT_BROWSER_CLOSE = False
 # Session cookie expiry in seconds after the last page load
 SESSION_COOKIE_AGE = 60 * 60 * 24 * 7 * 2 # 2 weeks
 
-# Controls whether or not there is a feedback button in the UI, which
-# can be used to send feedback directly to the Zulip developers.
+# Controls whether or not there is a feedback button in the UI.
 ENABLE_FEEDBACK = True
 
+# By default, the feedback button will submit feedback to the Zulip
+# developers.  If you set FEEDBACK_EMAIL to be an email address
+# (e.g. ZULIP_ADMINISTRATOR), feedback sent by your users will instead
+# be sent to that email address.
+# FEEDBACK_EMAIL = ZULIP_ADMINISTRATOR
+
 # Controls whether or not error reports are sent to Zulip.  Error
 # reports are used to improve the quality of the product and do not
 # include message contents; please contact Zulip support with any

zproject/settings.py

@@ -265,6 +265,7 @@ DEFAULT_SETTINGS = {'TWITTER_CONSUMER_KEY': '',
                     'INLINE_IMAGE_PREVIEW': True,
                     'CAMO_URI': None,
                     'ENABLE_FEEDBACK': True,
+                    'FEEDBACK_EMAIL': None,
                     'ENABLE_GRAVATAR': True,
                     'DEFAULT_AVATAR_URI': '/static/images/default-avatar.png',
                     'AUTH_LDAP_BIND_DN': "",