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help: Add documentation on deleting a message. 

Fixes #5393.
This commit is contained in:
Vaida Plankyte 2017-07-14 17:00:14 +02:00 committed by Tim Abbott
parent b78e99aa0e
commit edc341abe7
1 changed files with 24 additions and 3 deletions
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templates/zerver/help/edit-or-delete-a-message.md
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@ -35,6 +35,27 @@ changes to a file (<i class="icon-vector-file-text-alt"></i>) icon.
## Deleting messages
You cannot entirely delete a message. When you remove the contents of a message,
your message contents will be replaced with `(deleted)`; the original sender and
timestamp of the message will still be displayed.
If you wish you hadn't sent a message at all, **deleting the content
of the message in the editing UI** will cause the message to be
displayed as `(deleted)`. The original sender and timestamp of the
message will still be displayed, and the original content of the
message is still accessible via Zulip's edit history feature. This
can be the least confusing option for other users.
### Delete a message completely
For cases where someone accidentally shared secret information
publicly (e.g. you posted an employee's salary), one can completely
delete a message from Zulip by following the instructions below.
It's important to understand that anyone who received the message
before you deleted it could have made a copy of its content. So if you
accidentally shared secret information that you can change, like a
password, you may want to change that password regardless of whether
you also delete the message.
{!admin-only.md!}
{!message-actions.md!}
{!down-chevron.md!}
2. Select the **Delete message** option from the dropdown to delete that message.