diff --git a/help/restrict-direct-messages.md b/help/restrict-direct-messages.md index f9febfe346..23f6f963ef 100644 --- a/help/restrict-direct-messages.md +++ b/help/restrict-direct-messages.md @@ -2,37 +2,71 @@ {!admin-only.md!} -In Zulip, users can exchange direct messages with other users, -[bots](/help/bots-overview) and themselves. Organization -administrators can configure who is allowed to use direct messages. +Organization administrators can configure two types of permissions for [direct +messages](/help/direct-messages): -## Configure who can use direct messages +- Who can **authorize** a direct message conversation. To send a DM, the recipients + must include at least one user who can authorize the conversation (the sender + or someone else). +- Who can **start** a direct message conversation. -!!! warn "" +These settings are designed so that users can always respond to a direct message +they've received (unless organization permissions change). They also provide a +lot of flexibility for managing DMs in your organization. For example, you can: - This feature is beta; see the notes below for details. +- Prevent 1:1 DMs between [guest users](/help/guest-users). +- Allow members to respond to DMs from an admin or moderator, but not to start + DM conversations. +- Disable direct messages altogether. + +Regardless of how these settings are configured, users can always send direct messages +to bots and to themselves. + +!!! tip "" + + When restricting direct messages, consider also [restricting who can create + private channels](/help/configure-who-can-create-channels). + +## Configure who can authorize a direct message conversation {start_tabs} {settings_tab|organization-permissions} -1. Under **Other permissions**, configure **Who can use direct messages**. +1. Under **Direct message permissions**, configure **Who can authorize a direct + message conversation**. {!save-changes.md!} {end_tabs} -### Notes on restricting direct messages +## Configure who can start a direct message conversation -* Disabling direct messages will cause sending a direct message to -throw an error; the Zulip UI will appear to still allow direct -messages. We expect to make some UI adjustments when direct messages -are disabled during the beta period. +{start_tabs} -* Even if direct messages are disabled, users can still exchange -direct messages with bot users (this detail is important for -Zulip's new user onboarding experience). Consider also [restricting -bot creation](/help/restrict-bot-creation) when using this feature. +{settings_tab|organization-permissions} -* Restricting direct messages does not automatically [restrict creating -private channels](/help/configure-who-can-create-channels). +1. Under **Direct message permissions**, configure **Who can start a direct + message conversation**. + +{!save-changes.md!} + +{end_tabs} + +## Disable direct messages + +{start_tabs} + +{settings_tab|organization-permissions} + +1. Under **Direct message permissions**, set **Who can authorize a direct + message conversation** to **Direct messages disabled**. + +{!save-changes.md!} + +{end_tabs} + +## Related articles + +* [Direct messages](/help/direct-messages) +* [Restrict channel creation](/help/configure-who-can-create-channels)