billing: Improve /plans and billing help pages.

- Clarify sponsorship policies.
- Explain how paid self-hosted plans fund the Zulip project.
This commit is contained in:
Alya Abbott 2024-01-09 14:18:09 -08:00 committed by Tim Abbott
parent 4da87524ff
commit d790b28322
4 changed files with 59 additions and 12 deletions

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@ -274,7 +274,9 @@ types of organizations are generally eligible for the free Community plan.
- Open-source projects, including projects with a small paid team.
- Research organizations, such as research groups, cross-institutional
collaborations, etc.
- Education and non-profit organizations with up to 100 users.
- Organizations operated by individual educators, such as a professor teaching
one or more classes.
- Non-profits with no paid staff.
- Communities and personal organizations (clubs, groups of
friends, volunteer groups, etc.).
@ -286,8 +288,8 @@ features.
If you aren't sure whether your organization qualifies, submitting a sponsorship
form describing your situation is a great starting point. Many organizations
that don't qualify for the Community plan can still receive discounted Business
plan pricing.
that don't qualify for the Community plan can still receive [discounted paid
plan pricing](#paid-plan-discounts).
### Apply for Community plan
@ -487,6 +489,19 @@ you will need to sign up for an annual plan.
{end_tabs}
## How paid plans support the Zulip project
Zulip is proudly independent, with [no venture capital
funding](https://zulip.com/values/#building-a-sustainable-business-aligned-with-our-values),
which means that revenue strongly impacts the pace of Zulips development. Paid
plans for self-hosted customers help fund improvements in Zulip's self-hosting
experience, and overall product development. Zulip needs the support of
businesses that self-host Zulip in order to thrive as an independent, [100%
open-source](https://github.com/zulip/zulip#readme) project.
You can also learn about [other ways](/help/support-zulip-project) to support
the Zulip project.
## Self-hosting Zulip for free
Zulip is 100% open-source. Organizations that do not require support with their

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@ -55,7 +55,36 @@ Free** at the end of the current billing period.
{end_tabs}
## Apply for sponsorship
## Free and discounted Zulip Cloud Standard
Zulip sponsors free plans for over 1000 worthy organizations. The following
types of organizations are generally eligible for a free Zulip Cloud Standard plan.
- Open-source projects, including projects with a small paid team.
- Research organizations, such as research groups, cross-institutional
collaborations, etc.
- Academic conferences and other non-profit events.
- Non-profits with no paid staff.
- Communities and personal organizations (clubs, groups of
friends, volunteer groups, etc.).
The following types of organizations are generally eligible for significant
discounts on Zulip Cloud Standard.
- Education organizations are eligible for [education
pricing](https://zulip.com/for/education/#feature-pricing).
- Discounts are available for organizations based in the **developing world**.
- Non-profits and other organizations where many users are **not paid staff**
are generally eligible for a discount.
### Apply for sponsorship
Submit a sponsorship request to apply for a free or discounted Zulip Cloud
Standard plan. If you do not have a Zulip organization yet, contact
[sales@zulip.com](mailto:sales@zulip.com) to inquire about sponsorship
eligibility.
{start_tabs}

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@ -35,7 +35,7 @@
</header>
<div class="text-content">
<div class="discounted-community-plan">
<h3>Eligible for free Standard plan
<h3><a href="/help/zulip-cloud-billing#free-and-discounted-zulip-cloud-standard">Eligible</a> for free Standard plan
</h3>
<ul>
<li>
@ -50,7 +50,7 @@
</ul>
</div>
<div class="discounted-business-plan">
<h3>Eligible for 85+% discount</h3>
<h3><a href="/help/zulip-cloud-billing#free-and-discounted-zulip-cloud-standard">Eligible</a> for 85+% discount</h3>
<ul>
<li>
<span><a href="/for/education/">Education</a> (for-profit and non-profit)</span>
@ -136,7 +136,7 @@
<span><a href="/for/events/">Academic conferences and other non-profit events</a></span>
</li>
<li>
<span><a href="/for/education/">Education</a> and non-profit organizations (up to 100 users)</span>
<span>Many <a href="/for/education/">education</a> and non-profit organizations</span>
</li>
<li>
<span><a href="/for/communities/">Communities</a>
@ -148,7 +148,7 @@
<h3>Paid plan discounts <a href="/help/self-hosted-billing#paid-plan-discounts">available</a></h3>
<ul>
<li>
<span><a href="/help/self-hosted-billing#paid-plan-discounts">Special</a> education and non-profit pricing (100+ users)</span>
<span><a href="/help/self-hosted-billing#paid-plan-discounts">Special</a> education and non-profit pricing</span>
</li>
<li>
<span>Organizations based in the developing world</span>

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@ -38,10 +38,13 @@
<ul class="feature-list">
<li><span>10,000 messages of search history</span></li>
<li><span>File storage up to 5 GB total</span></li>
<li><span><a href="/features/">Full-featured</a> team chat service</span></li>
<li><span><a href="{{ billing_base_url }}/plans/#cloud-plan-comparison">Complete</a> team chat solution</span></li>
<li><span><a href="/integrations/">Hundreds of integrations</a></span></li>
<li><span>Advanced <a href="/help/roles-and-permissions">roles</a> and <a href="/help/stream-permissions">permissions</a></span></li>
<li><span><a href="/help/guest-users">Guest</a> accounts</span></li>
<li><span><a href="/help/guest-users">Guest</a>
accounts</span></li>
<li><span>Many organizations are eligible for a free <b>Standard</b> plan</span></li>
</ul>
</div>
<div class="bottom">
@ -164,7 +167,7 @@
<ul class="feature-list">
<li><span>Complete team chat solution, with <a href="{{ billing_base_url }}/plans/#self-hosted-plan-comparison">all Zulip features</a> included</span></li>
<li><span><a href="https://zulip.readthedocs.io/en/stable/production/mobile-push-notifications.html">Mobile notifications</a> for organizations with up to 10&nbsp;users</span></li>
<li><span>Many organizations are eligible for unlimited mobile notifications on the free Community plan (see below)</span></li>
<li><span>Many organizations are eligible for unlimited mobile notifications on the free <b>Community</b> plan</span></li>
</ul>
</div>
<div class="bottom">
@ -194,7 +197,7 @@
<ul class="feature-list">
<li><span>Complete team chat solution, with <a href="{{ billing_base_url }}/plans/#self-hosted-plan-comparison">all Zulip features</a> included</span></li>
<li><span>Unlimited <a href="https://zulip.readthedocs.io/en/stable/production/mobile-push-notifications.html">mobile notifications</a></span></li>
<li><span>Support Zulip's open-source development</span></li>
<li><span><a href="/help/self-hosted-billing#how-paid-plans-support-the-zulip-project">Support</a> Zulip's open-source development</span></li>
</ul>
</div>
<div class="bottom">