diff --git a/templates/confirmation/confirm.html b/templates/confirmation/confirm.html
index 929ca19afe..1ca44f3026 100644
--- a/templates/confirmation/confirm.html
+++ b/templates/confirmation/confirm.html
@@ -5,25 +5,21 @@
 <div class="pitch">
     <hr/>
     {% if confirmed %}
-        <p>You're confirmed. We're not exactly sure what we confirmed you for, but whatever it is you're totally good.</p>
+    <p>You're confirmed. We're not exactly sure what we confirmed you for, but whatever it is you're totally good.</p>
     {% else %}
 
-        <p class="lead">Whoops, something's not right. We couldn't find your confirmation ID!</p>
+    <p class="lead">
+        Whoops, something's not right. We couldn't find your confirmation ID,
+        or maybe the link expired.
+    </p>
 
-        {% if verbose_support_offers %}
-        <p>Make sure you copied the link correctly in to your browser. If you're
-        still encountering this page, its probably our fault. We're sorry.</p>
+    <p>Make sure you copied the link correctly in to your browser. If you're
+    still encountering this page, and you got this link recently, it's probably our fault. We're sorry.</p>
 
-        <p>Anyway, shoot us a line at <a
-            href="mailto:{{ support_email }}">{{ support_email }}</a> and we'll get
-            this resolved shortly.
-        </p>
-        {% else %}
-        <p>Make sure you copied the link correctly in to your browser.</p>
-
-        <p>If you're still having problems, please contact your Zulip administrator at <a
-        href="mailto:{{ support_email }}">{{ support_email }}</a>.</p>
-        {% endif %}
+    <p>Anyway, shoot us a line at <a
+        href="mailto:{{ support_email }}">{{ support_email }}</a> and we'll get
+        this resolved shortly.
+    </p>
 
     {% endif %}
 </div>