diff --git a/help/self-hosted-billing.md b/help/self-hosted-billing.md
index 1968e94333..57500f970c 100644
--- a/help/self-hosted-billing.md
+++ b/help/self-hosted-billing.md
@@ -272,7 +272,7 @@ Zulip sponsors free plans for over 1000 worthy organizations. The following
types of organizations are generally eligible for the free Community plan.
- Open-source projects, including projects with a small paid team.
-- Research organizations, such as research groups, cross-institutional
+- Research in an academic setting, such as research groups, cross-institutional
collaborations, etc.
- Organizations operated by individual educators, such as a professor teaching
one or more classes.
@@ -353,6 +353,10 @@ large organization.
- Any organization where many users are **not paid staff** is likely eligible
for a discount.
+If there are any circumstances that make regular pricing unaffordable for your
+organization, contact [sales@zulip.com](mailto:sales@zulip.com) to discuss your
+situation.
+
### Education pricing
Organizations operated by individual educators (for example, a professor
diff --git a/help/zulip-cloud-billing.md b/help/zulip-cloud-billing.md
index 83643a7a72..48c6bba177 100644
--- a/help/zulip-cloud-billing.md
+++ b/help/zulip-cloud-billing.md
@@ -61,12 +61,11 @@ Zulip sponsors free plans for over 1000 worthy organizations. The following
types of organizations are generally eligible for a free Zulip Cloud Standard plan.
- Open-source projects, including projects with a small paid team.
-- Research organizations, such as research groups, cross-institutional
+- Research in an academic setting, such as research groups, cross-institutional
collaborations, etc.
- Academic conferences and other non-profit events.
- Non-profits with no paid staff.
-- Communities and personal organizations (clubs, groups of
- friends, volunteer groups, etc.).
+- Most communities that need features beyond the Free plan in order to use Zulip.
The following types of organizations are generally eligible for significant
discounts on Zulip Cloud Standard.
@@ -79,6 +78,10 @@ discounts on Zulip Cloud Standard.
- Non-profits and other organizations where many users are **not paid staff**
are generally eligible for a discount.
+If there are any circumstances that make regular pricing unaffordable for your
+organization, contact [sales@zulip.com](mailto:sales@zulip.com) to discuss your
+situation.
+
### Apply for sponsorship
Submit a sponsorship request to apply for a free or discounted Zulip Cloud
diff --git a/templates/corporate/plans.html b/templates/corporate/plans.html
index be0daee391..c40566419e 100644
--- a/templates/corporate/plans.html
+++ b/templates/corporate/plans.html
@@ -35,28 +35,40 @@
-
Eligible for 85+% discount
+
-
- Education (for-profit and non-profit)
+ Education
-
- Non-profits and communities
+ Organizations based in the developing world
+
+ -
+ Most large non-profit organizations
+
+ -
+ Many organizations with special circumstances that make regular pricing unaffordable
@@ -64,8 +76,6 @@
Wondering if your organization will qualify, but not
ready to request sponsorship yet? E-mail us at
sales@zulip.com.
- Discounts are also available for organizations based in
- the developing world.
@@ -130,10 +140,10 @@
Open-source projects
- Researchers and academics
+ Research in an academic setting
- Academic conferences and other non-profit events
+ Academic conferences and other non-profit events
Many education and non-profit organizations
@@ -145,10 +155,10 @@
-
Paid plan discounts available
+
-
- Special education and non-profit pricing
+ Special education and non-profit pricing
-
Organizations based in the developing world
@@ -156,6 +166,9 @@
-
Organizations where many users are not paid staff
+ -
+ Many organizations with special circumstances that make regular pricing unaffordable
+
{% if is_self_hosted_realm %}