help: Update notifications docs for changes.

Adds documentation for unread badge count to help article on
desktop notifications.

Generally, cleans up instructions and article structure for
the help article on pms, mentions and alerts.

Co-authored-by: Alya Abbott <alya@zulip.com>
This commit is contained in:
Lauryn Menard 2022-03-22 18:13:30 +01:00 committed by Tim Abbott
parent 1ac0035f8c
commit babe5ed44a
2 changed files with 39 additions and 12 deletions

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@ -6,9 +6,10 @@ customize whether [stream messages](/help/stream-notifications),
[mentions](/help/pm-mention-alert-notifications#wildcard-mentions)
trigger desktop notifications.
## Change notification sound
## Notification sound
You can change the sound Zulip uses for audible desktop notifications.
You can select the sound Zulip uses for audible desktop notifications. Choosing
**None** disables all audible desktop notifications.
### Change notification sound
@ -21,7 +22,27 @@ You can change the sound Zulip uses for audible desktop notifications.
{end_tabs}
You can select "None" to completely disable audible desktop notifications in Zulip.
!!! tip ""
To hear the selected sound, click the <i class="fa fa-play-circle"></i> to the right of your selection.
## Unread count badge
By default, Zulip displays how many unmuted unread messages you have
in the organization on the [desktop app](https://zulip.com/apps/)
sidebar and on the browser tab icon. You can configure which types of
messages are included in the count. Choosing **None** disables unread
count badges.
### Configure unread count badge
{start_tabs}
{settings_tab|notifications}
1. Under **Desktop message notifications**, configure
**Unread count badge**.
{end_tabs}
## Troubleshooting desktop notifications

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@ -1,38 +1,44 @@
# PMs, mentions, and alerts
You can configure desktop, mobile, and email notifications for
[private messages](/help/private-messages),
[private messages (PMs)](/help/private-messages),
[mentions](/help/mention-a-user-or-group), and [alert
words](#alert-words).
## Configure notifications
These settings will affect notifications for private messages, group
private messages, mentions, and alert words.
{start_tabs}
{settings_tab|notifications}
1. Toggle the notification settings under **Private messages,
@-mentions, and alert words**.
1. In the **Notification triggers** table, toggle the settings for **PMs, mentions, and alerts**.
{end_tabs}
These settings will affect notifications for private messages, group
private messages, mentions, and alert words.
You can also hide the content of private messages (and group private
messages) from desktop notifications.
Under **Other notification settings**, uncheck
{start_tabs}
1. Under **Desktop message notifications**, toggle
**Include content of private messages in desktop notifications**.
{end_tabs}
## Wildcard mentions
By default, wildcard mentions (`@**all**`, `@**everyone**`) trigger
email/push notifications as though they were personal @-mentions. You
can toggle whether you receive notifications for wildcard mentions:
can toggle whether you receive notifications for wildcard mentions.
{start_tabs}
{settings_tab|notifications}
1. Under **Streams**, toggle the **@all** checkbox.
1. In the **Notification triggers** table, toggle the **@all** checkbox for **Streams**.
{end_tabs}