mirror of https://github.com/zulip/zulip.git
docs: Mention the reset_authentication_attempt_count command.
The authenticate_by_username limit of 5 attempts per 30 minutes can get annoying in some cases where the user really forgot their password and should be allowed to keep trying with admin approvial - so we should document the command that allows unblocking them.
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@ -310,9 +310,14 @@ RATE_LIMITING_RULES` to verify your changes. You can then restart
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across its exit nodes, without enabling this setting, TOR can otherwise be
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used to avoid IP-based rate limiting. The updated list of TOR exit nodes
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is refetched once an hour.
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- If a user runs into the rate limit for login attempts, a server
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administrator can clear this state using the
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`manage.py reset_authentication_attempt_count`
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[management command][management-commands].
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See also our [API documentation on rate limiting][rate-limit-api].
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[management-commands]: ../production/management-commands.md
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[rate-limit-api]: https://zulip.com/api/rest-error-handling#rate-limit-exceeded
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## Final notes and security response
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