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user docs: Update deactivate-or-reactivate-a-user.

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Lyla Fischer 2018-07-10 13:30:37 -04:00 committed by Rishi Gupta
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templates/zerver/help/deactivate-or-reactivate-a-user.md
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{!admin-only.md!} {!admin-only.md!}
Follow the following steps to deactivate or reactivate any user's account in your ## Deactivate (ban) a user
organization.
## Deactivate a user To properly remove a user’s access to a Zulip organization, it does not
suffice to change their password or deactivate their account in an external
To properly remove a user’s access to a Zulip organization, it does email system, since the user’s API key and bot API keys will still be
not suffice to change their password or deactivate their account in an active. Instead, you need to deactivate the user’s account using the Zulip
email system, since neither of those actions prevents authentication organization administration interface.
with the user’s API key or any API keys of the bots the user has
created.
Instead, you should deactivate the user’s account using the Zulip
**[organization administration interface](/help/change-your-organization-settings)**;
this will also automatically deactivate any bots the user has created.
{settings_tab|user-list-admin} {settings_tab|user-list-admin}
4. Click the **Deactivate** button to the right of the user account that you 4. Click the **Deactivate** button to the right of the user account that you
want to deactivate. want to deactivate.
4. After clicking the **Deactivate** button, a modal window titled 4. Click **Deactivate now** to confirm.
**Deactivate (user's email address)** will appear.
5. To confirm the deactivation of the user's account, click the **Deactivate now** The user will be logged out immediately and not be able to log back in. The
button. Please note that any bots that the user maintains will be user's bots will also be deactivated. Lastly, the user will be unable to
disabled. create a new Zulip account in your organization using their deactivated
email address.
6. After clicking the **Deactivate now** button, the button will transform into
a **Reactivate** button, and the **Make admin** button will also
disappear, confirming the success of the account's deactivation.
The user will be logged out immediately and returned to the Zulip login page
and will not be able to log back in.
## Reactivate a user ## Reactivate a user
Zulip organization administrators can choose to reactivate a user's deactivated account Organization administrators can reactivate a deactivated user. They will
by following the following steps. have the same API key and bot API keys, but the bots will be deactivated
until the user manually [reactivates](deactivate-or-reactivate-a-bot) them
again.
{settings_tab|deactivated-users-admin} {settings_tab|deactivated-users-admin}
4. Click the **Reactivate** button to the right of the user account that you 4. Click the **Reactivate** button to the right of the user account that you
want to reactivate. want to reactivate.
5. After clicking the **Reactivate** button, the button will transform into a
**Deactivate** button, confirming the success of the account's reactivation.