mirror of https://github.com/zulip/zulip.git
help: Simplify direct messages documentation.
Remove unnecessary emphasis on DMs vs. group DMs.
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Alya Abbott
Tim Abbott
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# Direct messages
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**Direct messages (DMs)** are one-on-one conversations between you and
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another user. **Group direct messages (group DMs)** are small
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discussions with a group of users.
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**Direct messages (DMs)** are conversations with other users that happen outside
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of a [stream](/help/streams-and-topics). DMs work well for one-off messages,
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usually with just one or two others.
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DMs and group DMs work well for one-off conversations. If you find yourself
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frequently conversing with the same person or the same group of people, we
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highly recommend [creating a private stream](/help/create-a-stream) for your
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conversations instead.
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Note that group DMs are not the same as [user groups](/help/user-groups) or
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private streams. DMs and group DMs do not have [topics](/help/streams-and-topics)
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and do not appear in your list of streams.
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If you find yourself frequently conversing with the same person or group, it
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often works better to [create a private stream](/help/create-a-stream) for your
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conversations. This lets you organize your discussion into topics, and add or
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remove participants as needed.
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## Send a DM
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{start_tabs}
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{tab|desktop-web}
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1. Click the **New direct message** button at the bottom of the app, or the
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**Start new conversation** button if you are in a direct message view.
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1. Start typing the name of the person you want to message, and
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select their name from the list of suggestions.
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{!compose-and-send-message.md!}
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!!! keyboard_tip ""
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You can also use the <kbd>X</kbd> keyboard shortcut to start a new direct
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message conversation.
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!!! tip ""
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You can also click on any user in the right sidebar to start composing
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a direct message to them. Or open their **user card** by clicking on
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their profile picture or name, and select **Send direct message**.
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{tab|mobile}
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1. Tap the **Direct messages**
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( <img src="/static/images/help/mobile-dm-tab-icon.svg" alt="direct messages" class="help-center-icon"/> )
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tab at the bottom of the app.
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1. Tap the **New DM** button at the top of the app.
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1. Start typing the name of the person you want to message, and
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select their name from the list of suggestions.
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1. Compose your message, and tap the **send**
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(<img src="/static/images/help/mobile-send-circle-icon.svg" alt="send" class="help-center-icon"/>)
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button in the bottom right corner of the app.
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!!! tip ""
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You can also tap on a user's profile picture or name, and tap the
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**Send direct message** button at the bottom of the app.
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{end_tabs}
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## Send a group DM
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{!send-group-dm.md!}
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## Access a DM or group DM
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## Access a DM
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If using Zulip in a browser or desktop, there are several ways to access an existing DM or group DM.
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If using Zulip in a browser or desktop, there are several ways to access an existing DM conversation.
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* Click on **Direct messages** near the top of the left sidebar to access
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recent conversations.
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recent DM conversations.
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* Click on any user in the right sidebar.
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* Start typing a user's name in the [search](/help/search-for-messages) bar.
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You'll be able to select DMs or group DMs with that user.
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You'll be able to select DMs with that user.
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* Open the compose box, and enter a list of users on the **To:**
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line. Type <kbd>Ctrl</kbd> + <kbd>.</kbd> to open that conversation.
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@ -18,9 +18,9 @@
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!!! tip ""
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You can switch from composing a stream message to composing a direct
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message by selecting **Direct message** from the dropdown in the upper left
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of the compose box.
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You can also click on any user in the right sidebar to start composing
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a direct message to them. Or open their **user card** by clicking on
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their profile picture or name, and select **Send direct message**.
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{tab|mobile}
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@ -28,18 +28,24 @@
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( <img src="/static/images/help/mobile-dm-tab-icon.svg" alt="direct messages" class="help-center-icon"/> )
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tab at the bottom of the app.
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1. Tap the **New group DM** button at the top of the app.
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1. Tap the **New DM** button at the top of the app to message one person, or
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**New group DM** to message any number of people.
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1. Start typing the name of the person you want to message, and
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select their name from the list of suggestions. You can continue
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adding as many message recipients as you like.
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select their name from the list of suggestions.
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1. Approve by tapping the **checkmark**
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(<img src="/static/images/help/mobile-check-circle-icon.svg" alt="checkmark" class="help-center-icon"/>)
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button in the bottom right corner of the app.
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1. *(if sending a group DM)* Continue adding as many message recipients as you
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like. Approve by tapping the **checkmark** (<img
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src="/static/images/help/mobile-check-circle-icon.svg" alt="checkmark"
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class="help-center-icon"/>) button in the bottom right corner of the app.
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1. Compose your message, and tap the **send**
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(<img src="/static/images/help/mobile-send-circle-icon.svg" alt="send" class="help-center-icon"/>)
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button in the bottom right corner of the app.
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!!! tip ""
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You can also tap on a user's profile picture or name, and tap the
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**Send direct message** button at the bottom of the app.
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{end_tabs}
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