diff --git a/help/change-a-users-name.md b/help/change-a-users-name.md
index eda782f59f..9cb9fb5261 100644
--- a/help/change-a-users-name.md
+++ b/help/change-a-users-name.md
@@ -20,11 +20,7 @@ Organization administrators can always change any user's name.
{!save-changes.md!}
-!!! tip ""
-
- You can also access the **Manage user** tab by clicking the **pencil and
- paper** () icon at the top of the [user
- profile](/help/view-someones-profile).
+{!manage-user-tab-tip.md!}
{tab|via-organization-settings}
diff --git a/help/change-a-users-role.md b/help/change-a-users-role.md
index 045a289326..22ec80dfd9 100644
--- a/help/change-a-users-role.md
+++ b/help/change-a-users-role.md
@@ -27,11 +27,7 @@ organization](/help/deactivate-your-organization) instead).
1. Click **Save changes**. The new permissions will take effect immediately.
-!!! tip ""
-
- You can also access the **Manage user** tab by clicking the **pencil and
- paper** () icon at the top of the [user
- profile](/help/view-someones-profile).
+{!manage-user-tab-tip.md!}
{tab|via-organization-settings}
diff --git a/help/deactivate-or-reactivate-a-user.md b/help/deactivate-or-reactivate-a-user.md
index 2f24bda2c0..db372d975b 100644
--- a/help/deactivate-or-reactivate-a-user.md
+++ b/help/deactivate-or-reactivate-a-user.md
@@ -23,6 +23,7 @@ When you deactivate a user:
this user will not be able to rejoin with the same email account.
!!! warn ""
+
You must go through the deactivation process below to fully remove a user's
access to your Zulip organization. Changing a user's password or removing
their single sign-on account will not log them out of their open Zulip
@@ -32,7 +33,7 @@ When you deactivate a user:
{start_tabs}
-{tab|via-user-card}
+{tab|via-user-profile}
{!manage-this-user.md!}
@@ -43,16 +44,7 @@ When you deactivate a user:
1. Approve by clicking **Deactivate**.
-{tab|via-user-profile}
-
-{!manage-this-user-via-user-profile.md!}
-
-1. Click **Deactivate user** at the bottom of the **Manage user** menu.
-
-1. *(optional)* Select **Notify this user by email?** if desired, and enter a
- custom comment to include in the notification email.
-
-1. Approve by clicking **Deactivate**.
+{!manage-user-tab-tip.md!}
{tab|via-organization-settings}
@@ -61,14 +53,15 @@ When you deactivate a user:
1. In the **Actions** column, click the **deactivate** () icon for the user you want to deactivate.
-2. *(optional)* Select **Notify this user by email?** if desired, and enter a
+1. *(optional)* Select **Notify this user by email?** if desired, and enter a
custom comment to include in the notification email.
-3. Approve by clicking **Deactivate**.
+1. Approve by clicking **Deactivate**.
{end_tabs}
!!! tip ""
+
Organization administrators cannot deactivate organization owners.
## Reactivating a user
diff --git a/help/include/manage-user-tab-tip.md b/help/include/manage-user-tab-tip.md
new file mode 100644
index 0000000000..218a26221a
--- /dev/null
+++ b/help/include/manage-user-tab-tip.md
@@ -0,0 +1,5 @@
+!!! tip ""
+
+ You can also access the **Manage user** tab by clicking the **pencil and
+ paper** () icon at the top of the [user
+ profile](/help/view-someones-profile).