help: Add instructions to check whether push notifications are configured.

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Alya Abbott 2023-11-03 12:18:33 -07:00 committed by Tim Abbott
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@ -41,12 +41,39 @@ notifications while you are actively using one of the Zulip apps.
## Troubleshooting mobile notifications
### Checking your device settings
Some Android vendors have added extra device-level settings that can impact the
delivery of mobile notifications to apps like Zulip. If you're having issues
with Zulip notifications on your Android phone, we recommend Signal's excellent
[troubleshooting guide](https://support.signal.org/hc/en-us/articles/360007318711-Troubleshooting-Notifications#android_notifications_troubleshooting),
which explains the notification settings for many popular Android vendors.
### Enabling push notifications for self-hosted servers
!!! warn ""
These instructions do not apply to Zulip Cloud organizations (`*.zulipchat.com`).
To enable push notifications for your organization, your server administrator
will need to register your Zulip server with the [Zulip mobile push notification
service](https://zulip.readthedocs.io/en/stable/production/mobile-push-notifications.html).
#### Check whether notifications have been set up on your Zulip server
{start_tabs}
{tab|mobile}
{!mobile-profile-menu.md!}
1. Tap **Settings**.
1. Tap **Notifications**. If notifications have not been set up, you will see a
banner that indicates this.
{end_tabs}
### Contacting Zulip support
If you are still having trouble with your push notifications, you can send an