mirror of https://github.com/zulip/zulip.git
help: Add instructions to check whether push notifications are configured.
This commit is contained in:
parent
ac084ddb0e
commit
9a9202e093
|
@ -41,12 +41,39 @@ notifications while you are actively using one of the Zulip apps.
|
|||
|
||||
## Troubleshooting mobile notifications
|
||||
|
||||
### Checking your device settings
|
||||
|
||||
Some Android vendors have added extra device-level settings that can impact the
|
||||
delivery of mobile notifications to apps like Zulip. If you're having issues
|
||||
with Zulip notifications on your Android phone, we recommend Signal's excellent
|
||||
[troubleshooting guide](https://support.signal.org/hc/en-us/articles/360007318711-Troubleshooting-Notifications#android_notifications_troubleshooting),
|
||||
which explains the notification settings for many popular Android vendors.
|
||||
|
||||
### Enabling push notifications for self-hosted servers
|
||||
|
||||
!!! warn ""
|
||||
|
||||
These instructions do not apply to Zulip Cloud organizations (`*.zulipchat.com`).
|
||||
|
||||
To enable push notifications for your organization, your server administrator
|
||||
will need to register your Zulip server with the [Zulip mobile push notification
|
||||
service](https://zulip.readthedocs.io/en/stable/production/mobile-push-notifications.html).
|
||||
|
||||
#### Check whether notifications have been set up on your Zulip server
|
||||
|
||||
{start_tabs}
|
||||
|
||||
{tab|mobile}
|
||||
|
||||
{!mobile-profile-menu.md!}
|
||||
|
||||
1. Tap **Settings**.
|
||||
|
||||
1. Tap **Notifications**. If notifications have not been set up, you will see a
|
||||
banner that indicates this.
|
||||
|
||||
{end_tabs}
|
||||
|
||||
### Contacting Zulip support
|
||||
|
||||
If you are still having trouble with your push notifications, you can send an
|
||||
|
|
Loading…
Reference in New Issue