From 8adc3aa64ab2bb7d1f1befa48f3f49fceb88bc7a Mon Sep 17 00:00:00 2001 From: Alya Abbott Date: Tue, 23 Jan 2024 17:17:09 -0800 Subject: [PATCH] help: Add announcement info to "Upgrades for legacy customers" section. --- help/self-hosted-billing.md | 20 ++++++++++++++++---- 1 file changed, 16 insertions(+), 4 deletions(-) diff --git a/help/self-hosted-billing.md b/help/self-hosted-billing.md index 57500f970c..5cf7ad6558 100644 --- a/help/self-hosted-billing.md +++ b/help/self-hosted-billing.md @@ -28,10 +28,12 @@ Paid plan discounts are available in a variety of situations; see ### Upgrades for legacy customers -Any Zulip server that registered for Zulip's [Mobile Push Notification -Service](https://zulip.readthedocs.io/en/stable/production/mobile-push-notifications.html) -prior to December 12, 2023 is considered to be a **legacy customer**. Legacy -customers can continue using the notification service for free (no action +On December 15, 2023, it was +[announced](https://blog.zulip.com/2023/12/15/new-plans-for-self-hosted-customers/) +that self-hosted customers will no longer get unlimited free access to Zulip's +[Mobile Push Notification +Service](https://zulip.readthedocs.io/en/stable/production/mobile-push-notifications.html). +Legacy customers can continue using the notification service for free (no action required) until February 15, 2024. To continue using the service after that date, organizations with more than 10 @@ -39,6 +41,16 @@ users must upgrade to a paid plan or the Community plan. When you upgrade to a paid plan, you can start the plan right away (if you‘d like your technical support to start immediately), or schedule a February 15 start date. +Any Zulip server that registered for Zulip's [Mobile Push Notification +Service](https://zulip.readthedocs.io/en/stable/production/mobile-push-notifications.html) +prior to December 15, 2023 is considered to be a legacy customer. + +!!! tip "" + An email announcing this change was sent to the registered contact email + address for all legacy customers. If you did not receive this email, please + [update](https://zulip.readthedocs.io/en/latest/production/mobile-push-notifications.html#updating-your-server-s-registration) + your contact information. + #### Do I have to upgrade my server first? While upgrading your Zulip server to version 8.0+ makes it more convenient to