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portico: Create new "Zulip for communities" page.
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@ -56,7 +56,7 @@ You might be interested in:
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also recommend reading Zulip for
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[open source](https://zulip.com/for/open-source/), Zulip for
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[companies](https://zulip.com/for/companies/), or Zulip for
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[working groups and part time communities](https://zulip.com/for/working-groups-and-communities/).
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[communities](https://zulip.com/for/working-groups-and-communities/).
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* **Running a Zulip server**. Use a preconfigured [DigitalOcean droplet](https://marketplace.digitalocean.com/apps/zulip),
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[install Zulip](https://zulip.readthedocs.io/en/stable/production/install.html)
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@ -31,13 +31,6 @@
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<a href="mailto:sales@zulip.com">sales@zulip.com</a>.
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{% endif %}
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</p>
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<p class="answer">
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You may also be interested in
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<a href="/for/open-source">Zulip for open source
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projects</a> or
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<a href="/for/working-groups-and-communities">Zulip
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for working groups and other part-time communities</a>.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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@ -2,7 +2,7 @@
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{% set entrypoint = "landing-page" %}
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{% block title %}
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<title>Zulip: the best group chat for working groups and communities</title>
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<title>Zulip for communities</title>
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{% endblock %}
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{% block customhead %}
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@ -15,13 +15,13 @@
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<div class="portico-landing why-page">
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<div class="hero">
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<h1 class="center">{% trans %}The best chat for working groups and communities.{% endtrans %}</h1>
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<p>Make good use of your users’ time, and engage your community with thoughtful, organized discussion.</p>
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<h1 class="center">Zulip for communities</h1>
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<p>Open-source projects, research collaborations, volunteer organizations.</p>
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</div>
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<div class="main">
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<div class="padded-content">
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<div class="inner-content markdown">
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{{ render_markdown_path('zerver/for/working-groups-and-communities.md') }}
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{{ render_markdown_path('zerver/for/communities.md') }}
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</div>
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</div>
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</div>
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@ -0,0 +1,137 @@
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> “Choosing Zulip over Slack as our group chat is one of the best
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> decisions we’ve ever made. Zulip makes it easy for our community of
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> 1000 Recursers around the world to stay involved, even years after
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> their batches finish. No other tool has a user experience that
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> [scales to a community of our
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> size](https://www.recurse.com/blog/112-how-rc-uses-zulip).”
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>
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> — Nick Bergson-Shilcock, founder and CEO, Recurse Center
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Zulip is designed to help thoughtful people work on difficult problems
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together, whether they work from a shared office or from all over the
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world. Zulip offers an ideal platform for communities of all types,
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including open-source projects, research collaborations, volunteer
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organizations, and other groups of people who share a common pursuit.
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The Zulip core developers have decades of combined experience leading
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and growing open source communities, and we use Zulip to fashion the
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day-to-day experience of being a part of our project. No other chat
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product comes close to Zulip in facilitating contributor engagement,
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facilitating inclusion, and making efficient use of everyone’s time.
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<blockquote class="twitter-tweet"><p lang="en" dir="ltr">When we made the switch to <a href="https://twitter.com/zulip?ref_src=twsrc%5Etfw">@zulip</a> a few months ago for chat, never in my wildest dreams did I imagine it was going to become the beating heart of the community, and so quickly. It's a game changer. 🧑💻🗨️👩💻</p>— Dan Allen (@mojavelinux) <a href="https://twitter.com/mojavelinux/status/1409702273400201217?ref_src=twsrc%5Etfw">June 29, 2021</a></blockquote>
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If you haven’t read [Why Zulip](https://zulip.com/why-zulip), read
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that first. The challenges with the Slack/Discord/IRC model discussed
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there are even more important for open communities:
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- Members of open communities may be scattered all over the world and
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in every time zone. Traditional communication tools like email
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lists, forums, and issue trackers work well in this context, because
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you can communicate effectively asynchronously. A Slack community is
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a bad experience if you’re rarely online at the same time as most
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other members, making it harder to be inclusive of all participants.
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- Many members of open communities have other fulltime obligations and
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can only spend a few hours a week on the community. Because Slack is
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very hard to skim, these part-time community members cannot
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efficiently use their time participating in an active Slack. So
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either they don’t participate in the Slack, or they do, and their
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other contributions to the community’s efforts suffer.
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> “Zulip helped the FHIR community grow from a tiny group of dreamers to 500 active users sending 6000 messages per month, all driving the creation of better healthcare standards. Zulip’s topic-based threading helps us manage simultaneous discussions with clarity, ensuring the right people can pay attention to the right messages. This makes our large-group discussion far more manageable than what we’ve experienced with Skype and Slack.”
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> — Grahame Grieve, founder, FHIR health care standards body
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- Many of us are busy people, who really wish we had more time to do
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focus work. Because active participation in Slack fundamentally
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requires constant interruptions, leaders of communities that use
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Slack end up making unpleasant choices between participating in the
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Slack community (limiting their ability to do focus work) or
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ignoring the Slack community (leaving it effectively without their
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input and potentially unmoderated).
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- Writing to a busy Slack channel often means interrupting another
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existing conversation. This makes it harder for newer and shyer
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members to jump into the community. Often this disproportionately
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affects groups that are already underrepresented.
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- The lack of organization in Slack message history (and its 10K
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message history limit) mean that users asking for help cannot
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effectively do self-service support. This results in the community
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answering a lot of duplicate questions.
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The overall effect is that Slack is a poor communication tool for
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communities that want to have an inclusive, global, community and that
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many busy individuals can happily participate in.
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<blockquote class="twitter-tweet" data-cards="hidden"><p lang="en" dir="ltr">We just moved the Lichess team (~100 persons) to <a href="https://twitter.com/zulip?ref_src=twsrc%5Etfw">@zulip</a>, and I'm loving it. The topics in particular make it vastly superior to slack & discord, when it comes to dealing with many conversations.<br>Zulip is also open-source! <a href="https://t.co/lxHjf3YPMe">https://t.co/lxHjf3YPMe</a></p>— Thibault D (@ornicar) <a href="https://twitter.com/ornicar/status/1412672302601457664?ref_src=twsrc%5Etfw">July 7, 2021</a></blockquote>
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Zulip’s topic-based threading model solves these problems:
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- Community members in any time zone can send messages and expect to
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get a reply and have an effective (potentially asynchronous)
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conversation with the rest of the community.
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- Zulip’s topic-based threading helps include part-time community
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members in two major ways. First, they can easily browse what
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conversations happened while they were away from the community, and
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prioritize which conversations to read now, skip, or read later
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(e.g. on the weekend). Second, Zulip makes it easy for them to have
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public conversations with participation from other community members
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(potentially split over hours, days, or weeks as needed), allowing
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them to fully participate in the work of the community.
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- Community leaders can effectively participate in a Zulip community
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without being continuously online. Using Zulip’s [keyboard
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shortcuts](https://zulip.com/help/keyboard-shortcuts), it’s
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extremely efficient to inspect every potentially relevant thread and
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reply wherever one’s feedback is useful, and replying hours after a
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question was asked is still a good experience for community
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members. As a result, leaders can do multi-hour sessions of focus
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work while still being available to their community.
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- Topics make it easier to provide a safe, welcoming, online
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community. Asking a question never has to feel like an interruption
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of an ongoing conversation or like one's sticking one's neck out.
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> “Wikimedia uses Zulip for its participation in open source
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> mentoring programs. Zulip’s threaded discussions help busy
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> organization administrators and mentors stay in close communication
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> with students during all phases of the programs.”
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> — Srishti Sethi, Developer Advocate, Wikimedia Foundation
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You can see this in action in our own [chat.zulip.org
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community](https://zulip.readthedocs.io/en/latest/contributing/chat-zulip-org.html), which sends
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thousands of messages a week. We often get feedback from contributors
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around the world that they love how responsive Zulip’s project leaders
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are in public Zulip conversations. We are able to achieve this despite
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the project leaders collectively spending only a few hours a day
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managing the community and spending most of their time integrating
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improvements into Zulip.
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Many communities that migrated from
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[Slack](https://zulip.com/help/import-from-slack),
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[Mattermost](https://zulip.com/help/import-from-mattermost), or
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[Gitter](https://zulip.com/help/import-from-gitter) to Zulip tell us
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that Zulip helped them manage and grow an inclusive, healthy
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community. We hope Zulip can help your community succeed too!
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> “I highly recommend Zulip to other communities. We’re coming from
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> Freenode as our only real-time communication so the difference is
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> night and day. Slack is a no-go for many due to not being FLOSS,
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> and I’m concerned about vendor lock-in if they were to stop being
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> so generous. Slack’s threading model is much worse than Zulip’s
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> IMO. The streams/topics flow is an incredibly intuitive way to keep
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> track of everything that is going on.”
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> — RJ Ryan, Mixxx Developer
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<script async src="https://platform.twitter.com/widgets.js"></script>
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@ -1,58 +0,0 @@
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Part-time organizations like learning communities, standards bodies,
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advocacy groups, hobby groups, and alumni organizations often need different
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things out of chat than companies do. While there may be some core members
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spending many hours per week on the organization, much of the value of the
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community may come from a large number of members or potential members who
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have an unrelated job and thus may have less than an hour a week to spend on
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the organization. In such an organization, making it easy for someone to
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participate when they don’t have time to read everything can be the
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difference between a robust, growing community and one that stagnates.
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Some of Zulip’s earliest users were part-time organizations, so we have given
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a lot of thought to the problems such groups face. Zulip’s topic-based
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threading
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* Makes the catching-up experience fast and fun, even if a user has been
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away for a while. On Slack or email, wading through hundreds or thousands
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of unread messages is taxing at best.
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* Makes it easy to respond to conversations that started hours or days ago,
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so that users that drop by occasionally can contribute rather than just
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lurk.
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Zulip’s topic-based threading also allows for more thoughtful discussion,
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since more people are able to chime in on any given conversation. It also
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makes it easy to start new threads, so digressions don’t take over a
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conversation.
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If you haven’t read [why Zulip](/why-zulip), read that first. If your
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organization is a technical group that will be sharing code, you may want to
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read [Zulip for open source](/for/open-source) as well. Finally, one of our
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earliest communities, the Recurse Center, wrote an
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[extended blog post](https://www.recurse.com/blog/112-how-rc-uses-zulip)
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about how they use Zulip, which has suggestions for conventions you might
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want to include as you build your community.
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Two additional points of note:
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* **Pay as you go**: We host many pro-social groups for free, and
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non-commercial entities at a greatly reduced price. Even if you don’t fall
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into any such bucket, Zulip only charges for users that have been active
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in the last two weeks. So feel free to invite anyone you’d like, even if
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you’re not sure if they’ll end up sticking around!
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* **Smart digest emails (coming soon)**: Zulip’s topic-based threading makes
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it easier for algorithms to guess which messages and conversations will be
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interesting to users that haven’t checked in in a while. Occasional
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interesting digests sent to inactive users is a great way to bring users
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back into the group.
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### Public archive.
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Allow search engines to index your chat, with a read-only view of your
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public streams. Zulip’s topic-based threading keeps conversations coherent
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and organized, enabling a meaningful archive indexed by search engines.
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Currently implemented as an [out-of-tree
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tool](https://github.com/zulip/zulip-archive), though a native feature
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built into the Zulip server is coming soon.
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@ -49,7 +49,7 @@
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<a href="/for/open-source/">Open source projects</a>
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</li>
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<li>
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<a href="/for/working-groups-and-communities/">Working groups and communities</a>
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<a href="/for/communities/">Communities</a>
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</li>
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</ul>
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</div>
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@ -161,4 +161,4 @@ transform how your organization communicates:
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- [Plans and pricing](/plans)
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- [Zulip for companies](/for/companies)
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- [Zulip for open source organizations](/for/open-source)
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- [Zulip for working groups and communities](/for/working-groups-and-communities)
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- [Zulip for communities](/for/communities)
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@ -78,7 +78,7 @@ class PorticoDocumentationSpider(BaseDocumentationSpider):
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"http://localhost:9981/why-zulip",
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"http://localhost:9981/for/open-source",
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"http://localhost:9981/for/companies",
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"http://localhost:9981/for/working-groups-and-communities",
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"http://localhost:9981/for/communities",
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"http://localhost:9981/for/research",
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"http://localhost:9981/security",
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]
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@ -468,6 +468,7 @@ def write_instrumentation_reports(full_suite: bool, include_webhooks: bool) -> N
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"help/configure-missed-message-emails",
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"help/community-topic-edits",
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"help/delete-a-stream",
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"for/working-groups-and-communities/",
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"api/delete-stream",
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"casper/(?P<path>.+)",
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"static/(?P<path>.+)",
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@ -160,7 +160,7 @@ class DocPageTest(ZulipTestCase):
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self._test("/case-studies/tum/", "Technical University of Munich")
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self._test("/for/research/", "for researchers")
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self._test("/for/companies/", "in a company")
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self._test("/for/working-groups-and-communities/", "standards bodies")
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self._test("/for/communities/", "Zulip for communities")
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self._test("/security/", "TLS encryption")
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self._test("/devlogin/", "Normal users", landing_page=False)
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self._test("/devtools/", "Useful development URLs")
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@ -629,9 +629,14 @@ i18n_urls = [
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path("for/companies/", landing_view, {"template_name": "zerver/for-companies.html"}),
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path("case-studies/tum/", landing_view, {"template_name": "zerver/tum-case-study.html"}),
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path(
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"for/working-groups-and-communities/",
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"for/communities/",
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landing_view,
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{"template_name": "zerver/for-working-groups-and-communities.html"},
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{"template_name": "zerver/for-communities.html"},
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),
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# We merged this into /for/communities.
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path(
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"for/working-groups-and-communities/",
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RedirectView.as_view(url="/for/communities/", permanent=True),
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),
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path("security/", landing_view, {"template_name": "zerver/security.html"}),
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# Terms of Service and privacy pages.
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