integrations: Update New Relic integration.

Newrelic has introduced a new update. This commit
updates the exisiting integration by adding support
for new types of payloads and cleaning up legacy
codes and fixtures.

Fixes #29729.

Co-authored-by: Pieter CK <pieterceka123@gmail.com>
Co-authored-by: Lauryn Menard <lauryn@zulip.com>
This commit is contained in:
Giovanni Silva 2023-11-18 01:11:51 -03:00 committed by Tim Abbott
parent 424e5d6ad0
commit 70d559cafa
44 changed files with 828 additions and 549 deletions

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@ -793,11 +793,7 @@ DOC_SCREENSHOT_CONFIG: dict[str, list[BaseScreenshotConfig]] = {
"mention": [ScreenshotConfig("webfeeds.json")], "mention": [ScreenshotConfig("webfeeds.json")],
"nagios": [BaseScreenshotConfig("service_notify.json")], "nagios": [BaseScreenshotConfig("service_notify.json")],
"netlify": [ScreenshotConfig("deploy_building.json")], "netlify": [ScreenshotConfig("deploy_building.json")],
"newrelic": [ "newrelic": [ScreenshotConfig("incident_activated_new_default_payload.json", "001.png")],
ScreenshotConfig("incident_active_new.json", "001.png"),
ScreenshotConfig("incident_acknowledged_new.json", "002.png"),
ScreenshotConfig("incident_closed_new.json", "003.png"),
],
"opencollective": [ScreenshotConfig("one_time_donation.json")], "opencollective": [ScreenshotConfig("one_time_donation.json")],
"opsgenie": [ScreenshotConfig("addrecipient.json", image_name="000.png")], "opsgenie": [ScreenshotConfig("addrecipient.json", image_name="000.png")],
"pagerduty": [ScreenshotConfig("trigger_v2.json")], "pagerduty": [ScreenshotConfig("trigger_v2.json")],

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@ -1,27 +1,78 @@
New Relic can send messages to a Zulip channel for incidents. # Zulip New Relic integration
Get Zulip notification for New Relic incidents.
{start_tabs}
1. {!create-channel.md!} 1. {!create-channel.md!}
1. {!create-an-incoming-webhook.md!} 1. {!create-an-incoming-webhook.md!}
1. {!generate-integration-url.md!} 1. {!generate-webhook-url-basic.md!}
1. On [New Relic](https://one.newrelic.com), 1. In New Relic, go to the **Alerts** menu, and select **Destinations**.
select **Alerts & AI**. Choose **Webhook** in the **Add a destination** section.
1. Navigate to **Notification channels**. 1. Set a **Webhook name**, such as `Zulip`. Set the **Endpoint URL** to
the URL generated above. Click **Save destination**.
1. Create a new notification channel. Select channel type of **Webhook**, choose a name (e.g., "Zulip"), enter the webhook url created earlier as **Base Url**. 1. In the **Alerts** menu, select **Workflows**. Click on
**+ Add a Workflow**.
1. It should look like: 1. Set your workflow name, and filter the trigger conditions. In the
![](/static/images/integrations/newrelic/newrelic.png) **Notify** section, choose **Webhook**. In the **Edit notification
message** menu, select the destination for Zulip created above.
1. The webhook works with the default payload, click **Create channel**. 1. In the **Payload** section, you can configure the payload for this
workflow. The default payload template is sufficient to get the
integration working, but using the message template below will enable
the integration to notify you of any **acknowledged** New Relic
incidents. To include additional custom fields, refer to
[configuration options](#configuration-options):
1. After creating the channel send a test notification to make sure it works. {
{% raw %}
"id": {{ json issueId }},
"issueUrl": {{ json issuePageUrl }},
"title": {{ json annotations.title.[0] }},
"priority": {{ json priority }},
"totalIncidents": {{json totalIncidents}},
"state": {{ json state }},
"createdAt": {{ createdAt }},
"updatedAt": {{ updatedAt }},
"alertPolicyNames": {{ json accumulations.policyName }},
"alertConditionNames": {{ json accumulations.conditionName }},
"owner": {{ json owner }},
"zulipCustomFields": {}
{% endraw %}
}
1. Click **Send test notification** to receive a test notification. Select
**Save message**, and click **Activate Workflow**.
{end_tabs}
{!congrats.md!} {!congrats.md!}
![](/static/images/integrations/newrelic/001.png) ![](/static/images/integrations/newrelic/001.png)
![](/static/images/integrations/newrelic/002.png)
![](/static/images/integrations/newrelic/003.png) ### Configuration options
* With New Relic's [custom payload feature][1], you can include custom
fields in your Zulip notifications by configuring a `zulipCustomFields`
dictionary in your notification payload template. The keys of
`zulipCustomFields` will be displayed in the Zulip notification
message, so we recommend that they be human-readable and descriptive.
The values of the dictionary can be strings, integers, booleans, or
lists of the those same data types.
### Related documentation
* [**New Relic webhook integration**][2]
* [**New Relic message templates**][1]
{!webhooks-url-specification.md!}
[1]: https://docs.newrelic.com/docs/alerts-applied-intelligence/notifications/message-templates/
[2]: https://docs.newrelic.com/docs/alerts/get-notified/notification-integrations/#webhook

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@ -0,0 +1,11 @@
{
"issueUrl": "https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK",
"title": "PIETER-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'",
"priority": "CRITICAL",
"totalIncidents": 1,
"state": "CREATED",
"createdAt": 1713592289021,
"updatedAt": 1713592289021,
"alertPolicyNames": ["Golden Signals"],
"alertConditionNames": ["High CPU"]
}

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@ -0,0 +1,25 @@
{
"id": "13bbcdca-f0b6-470d-b0be-b34583c58869",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK",
"title": "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'",
"priority": "HIGH",
"impactedEntities": [
"PIETER-UBUNTU"
],
"totalIncidents": 1,
"state": "ACTIVATED",
"trigger": "USER_ACTION",
"isCorrelated": "false",
"createdAt": 1713769949493,
"updatedAt": 1713770077412,
"sources": [
"newrelic"
],
"alertPolicyNames": [
"Golden Signals"
],
"alertConditionNames": [
"Storage on Host Exceeded Threshold"
],
"workflowName": "issue workflow"
}

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@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"id": "3576f543-dc3c-4d97-9f16-5c81f35195cb",
"details": "Violation description test.",
"alertPolicyNames": ["Test policy name"],
"condition_name": "Server Down",
"createdAt": 1605133931151,
"state": "acknowledged",
"owner": "Alice",
"issueUrl": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

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@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"incident_id": 1234,
"details": "Violation description test.",
"policy_name": "Test policy name",
"condition_name": "Server Down",
"timestamp": 1605133931151,
"current_state": "acknowledged",
"owner": "Alice",
"incident_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

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@ -0,0 +1,19 @@
{
"id": "13bbcdca-f0b6-470d-b0be-b34583c58869",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK",
"title": "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'",
"priority": "HIGH",
"totalIncidents": 1,
"state": "ACTIVATED",
"createdAt": 1713769949493,
"updatedAt": 1713770077412,
"alertPolicyNames": [
"Golden Signals"
],
"alertConditionNames": [
"Storage on Host Exceeded Threshold"
],
"owner": "Pieter Cardillo Kwok",
"zulipCustomFields": {
}
}

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@ -0,0 +1,25 @@
{
"id": "c5faa7e6-7b54-402d-af79-f99601e0278c",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/4420147/issues/c5faa7e6-7b54-402d-af79-f99601e0278c?notifier=WEBHOOK",
"title": "zulip_app query result is > 1.0 for 1 minutes on 'Zulip Server Low Storage'",
"priority": "CRITICAL",
"impactedEntities": [
"zulip_app"
],
"totalIncidents": 1,
"state": "ACTIVATED",
"trigger": "STATE_CHANGE",
"isCorrelated": false,
"createdAt": 1713755131352,
"updatedAt": 1713769708699,
"sources": [
"newrelic"
],
"alertPolicyNames": [
"Golden Signals"
],
"alertConditionNames": [
"Zulip Server Low Storage"
],
"workflowName": "testWorkflow"
}

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@ -0,0 +1,20 @@
{
"id": "13bbcdca-f0b6-470d-b0be-b34583c58869",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK",
"title": "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'",
"priority": "HIGH",
"totalIncidents": 1,
"state": "ACTIVATED",
"createdAt": 1713769949493,
"updatedAt": 1713769949494,
"alertPolicyNames": [
"Golden Signals"
],
"alertConditionNames": [
"Storage on Host Exceeded Threshold"
],
"owner": "N/A",
"zulipCustomFields": {
"Your custom payload": "somedata123"
}
}

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@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"id": "8ceed342-f305-4bfa-adb8-97ba93f5dd26",
"details": "Violation description test.",
"alertPolicyNames": ["Test policy name"],
"condition_name": "Server Down",
"createdAt": 1605133931151,
"state": "activated",
"owner": "",
"issueUrl": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

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@ -0,0 +1,17 @@
{
"id": "95a9344a-2590-48ce-8d83-07e28b6d22c6",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK",
"title": "main_app-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'",
"priority": "CRITICAL",
"impactedEntities": ["main_app-UBUNTU"],
"totalIncidents": 1,
"state": "CLOSED",
"trigger": "INCIDENT_CLOSED",
"isCorrelated": false,
"createdAt": 1713766590228,
"updatedAt": 1713766657383,
"sources": ["newrelic"],
"alertPolicyNames": ["Golden Signals"],
"alertConditionNames": ["High CPU"],
"workflowName": "DBA Team workflow"
}

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@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"id": "f0d98b28-bf9d-49e7-b9d0-ac7cbb52e73a",
"details": "Violation description test.",
"alertPolicyNames": ["Test policy name"],
"condition_name": "Server Down",
"createdAt": 1605133931151,
"state": "closed",
"owner": "",
"issueUrl": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

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@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"incident_id": 1234,
"details": "Violation description test.",
"policy_name": "Test policy name",
"condition_name": "Server Down",
"timestamp": 1605133931151,
"current_state": "closed",
"owner": "",
"incident_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

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@ -0,0 +1,20 @@
{
"id": "13bbcdca-f0b6-470d-b0be-b34583c58869",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK",
"title": "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'",
"priority": "HIGH",
"totalIncidents": 1,
"state": "CLOSED",
"createdAt": 1713769949493,
"updatedAt": 1713770135419,
"alertPolicyNames": [
"Golden Signals"
],
"alertConditionNames": [
"Storage on Host Exceeded Threshold"
],
"owner": "Pieter Cardillo Kwok",
"zulipCustomFields": {
"Your custom payload": "somedata123"
}
}

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@ -0,0 +1,25 @@
{
"id": "208c5e92-f250-40be-b7c2-50508c268c15",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK",
"title": "MAIN-APP-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'",
"priority": "CRITICAL",
"impactedEntities": [
"MAIN-APP-UBUNTU"
],
"totalIncidents": 1,
"state": "CREATED",
"trigger": "INCIDENT_ADDED",
"isCorrelated": false,
"createdAt": 1713767789495,
"updatedAt": 1713767789495,
"sources": [
"newrelic"
],
"alertPolicyNames": [
"Golden Signals"
],
"alertConditionNames": [
"High CPU"
],
"workflowName": "DBA Team workflow"
}

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@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"id": "8114ada3-572e-4550-a310-12375371669e",
"details": "Violation description test.",
"alertPolicyNames": ["Test policy name"],
"condition_name": "Server Down",
"createdAt": 1605133931151,
"state": "created",
"owner": "",
"issueUrl": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

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@ -0,0 +1,15 @@
{
"id": "208c5e92-f250-40be-b7c2-50508c268c15",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK",
"title": "PIETER-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'",
"priority": "CRITICAL",
"totalIncidents": 1,
"state": "CREATED",
"createdAt": 1713767789495,
"updatedAt": 1713767789495,
"alertPolicyNames": ["Golden Signals"],
"alertConditionNames": ["High CPU"],
"owner": "John Doe",
"zulipCustomFields":{
}
}

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@ -0,0 +1,33 @@
{
"id": "13bbcdca-f0b6-470d-b0be-b34583c58869",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK",
"title": "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'",
"priority": "HIGH",
"impactedEntities": [
"PIETER-UBUNTU"
],
"totalIncidents": 1,
"state": "ACTIVATED",
"trigger": "STATE_CHANGE",
"isCorrelated": "false",
"createdAt": 1713769949493,
"updatedAt": 1713769949494,
"sources": [
"newrelic"
],
"alertPolicyNames": [
"Golden Signals"
],
"alertConditionNames": [
"Storage on Host Exceeded Threshold"
],
"workflowName": "issue workflow",
"owner": "N/A",
"zulipCustomFields": {
"Your custom payload": "somedata123",
"custom status 1": true,
"Custom list 1": ["SSD", 2000, false, null, 13.33],
"Custom field 1": null,
"Custom field 2": 9000
}
}

View File

@ -1,5 +0,0 @@
{
"id": "e04156e4-4cac-4f39-9d27-75d361e40a6d",
"createdAt": 1605133931151,
"state": "activated"
}

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@ -1,4 +0,0 @@
{
"timestamp": 1605133931151,
"current_state": "open"
}

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@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"id": "3881eb6c-6d57-447e-beaf-b2f610f014b0",
"details": "Violation description test.",
"alertPolicyNames": ["Test policy name"],
"condition_name": "Server Down",
"createdAt": "1969-12-31 23:59:55",
"state": "acknowledged",
"owner": "",
"issueUrl": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

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@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"incident_id": 1234,
"details": "Violation description test.",
"policy_name": "Test policy name",
"condition_name": "Server Down",
"timestamp": "1969-12-31 23:59:55",
"current_state": "open",
"owner": "",
"incident_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

View File

@ -0,0 +1,12 @@
{
"id": "95a9344a-2590-48ce-8d83-07e28b6d22c6",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK",
"title": "main_app-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'",
"priority": "CRITICAL",
"totalIncidents": 1,
"state": "CLOSED",
"createdAt": "1713766657asdasd383",
"updatedAt": "1713766657383",
"alertPolicyNames": ["Golden Signals"],
"alertConditionNames": ["High CPU"]
}

View File

@ -1,10 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"incident_id": 1234,
"details": "Violation description test.",
"policy_name": "Test policy name",
"condition_name": "Server Down",
"timestamp": 1605133931151,
"owner": "Alice",
"incident_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

View File

@ -1,10 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"id": "279751d5-8ad8-41d4-adb8-9e895c58b606",
"details": "Violation description test.",
"alertPolicyNames": ["Test policy name"],
"condition_name": "Server Down",
"createdAt": 1605133931151,
"owner": "Alice",
"issueUrl": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

View File

@ -1,10 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"id": "6eba9b54-898f-43eb-8892-e41ddca4a10f",
"details": "Violation description test.",
"alertPolicyNames": ["Test policy name"],
"condition_name": "Server Down",
"state": "acknowledged",
"owner": "",
"issueUrl": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

View File

@ -1,10 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"incident_id": 1234,
"details": "Violation description test.",
"policy_name": "Test policy name",
"condition_name": "Server Down",
"current_state": "open",
"owner": "",
"incident_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

View File

@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"incident_id": 1234,
"details": "Violation description test.",
"policy_name": "Test policy name",
"condition_name": "Server Down",
"timestamp": 1605133931151,
"current_state": "open",
"owner": "",
"incident_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

View File

@ -0,0 +1,19 @@
{
"id": "95a9344a-2590-48ce-8d83-07e28b6d22c6",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK",
"title": "main_app-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'",
"priority": "CRITICAL",
"totalIncidents": 1,
"state": "CLOSED",
"createdAt": 1713766590228,
"updatedAt": 1713766657383,
"alertPolicyNames": ["Golden Signals"],
"alertConditionNames": ["High CPU"],
"zulipCustomFields": {
"Your custom payload": "somedata123",
"custom status 1": true,
"Custom list 1": ["SSD", 2000, false, null, 13.33],
"Custom field 1": null,
"Custom field 2": 9000
}
}

View File

@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"id": "1d1fff5c-c723-4bf6-8458-bc63b253279e",
"details": "Violation description test.",
"alertPolicyNames": ["Test policy name"],
"condition_name": "Server Down",
"createdAt": 1605133931151,
"state": "hello world",
"owner": "Alice",
"issueUrl": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

View File

@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"incident_id": 1234,
"details": "Violation description test.",
"policy_name": "Test policy name",
"condition_name": "Server Down",
"timestamp": 1605133931151,
"current_state": "hello world",
"owner": "Alice",
"incident_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

View File

@ -0,0 +1,17 @@
{
"id": "95a9344a-2590-48ce-8d83-07e28b6d22c6",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK",
"title": "main_app-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'",
"priority": "CRITICAL",
"impactedEntities": ["main_app-UBUNTU"],
"totalIncidents": 1,
"state": "CLOSED",
"trigger": "INCIDENT_CLOSED",
"isCorrelated": false,
"createdAt": 1713766590228,
"updatedAt": "123123123129312381923",
"sources": ["newrelic"],
"alertPolicyNames": ["Golden Signals"],
"alertConditionNames": ["High CPU"],
"workflowName": "DBA Team workflow"
}

View File

@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"id": "37d07862-e156-480f-86f9-7e8e9b7ed4f4",
"details": "Violation description test.",
"alertPolicyNames": ["Test policy name"],
"condition_name": "Server Down",
"createdAt": 160513393115100000,
"state": "open",
"owner": "",
"issueUrl": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

View File

@ -1,11 +0,0 @@
{
"incident_acknowledge_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234/acknowledge",
"incident_id": 1234,
"details": "Violation description test.",
"policy_name": "Test policy name",
"condition_name": "Server Down",
"timestamp": 160513393115100000,
"current_state": "open",
"owner": "",
"incident_url": "https://alerts.newrelic.com/accounts/2941966/incidents/1234"
}

View File

@ -0,0 +1,23 @@
{
"id": "13bbcdca-f0b6-470d-b0be-b34583c58869",
"issueUrl": "https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK",
"title": "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'",
"priority": "HIGH",
"totalIncidents": 1,
"state": "ACTIVATED",
"trigger": "STATE_CHANGE",
"createdAt": 1713769949493,
"updatedAt": 1713769949494,
"alertPolicyNames": [
"Golden Signals"
],
"alertConditionNames": [
"Storage on Host Exceeded Threshold"
],
"owner": "N/A",
"zulipCustomFields": {
"Invalid fields 1": ["SSD", 2000, false, null, {}],
"Invalid field 2": {},
"Is valid": true
}
}

View File

@ -0,0 +1,11 @@
{
"unrecognized1": "https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK",
"unrecognized2": "PIETER-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'",
"unrecognized3": "CRITICAL",
"updatedField1": 1,
"updatedField2": "CREATED",
"updatedField3": 1713592289021,
"changedField1": 1713592289021,
"changedField2": ["Golden Signals"],
"changedField3": ["High CPU"]
}

View File

@ -6,253 +6,371 @@ class NewRelicHookTests(WebhookTestCase):
URL_TEMPLATE = "/api/v1/external/newrelic?stream={stream}&api_key={api_key}" URL_TEMPLATE = "/api/v1/external/newrelic?stream={stream}&api_key={api_key}"
WEBHOOK_DIR_NAME = "newrelic" WEBHOOK_DIR_NAME = "newrelic"
# The following 9 unit tests are for the old format def test_incident_activated_new_default_payload(self) -> None:
# corresponding json fixtures were renamed to have the "_old" trailing expected_topic_name = "zulip_app query result is > 1.0 for 1 minutes on 'Zulip S..."
# These tests and fixtures are to be deleted when old notifications EOLed
def test_open_old(self) -> None:
expected_topic_name = "Test policy name (1234)"
expected_message = """ expected_message = """
[Incident](https://alerts.newrelic.com/accounts/2941966/incidents/1234) **opened** for condition: **Server Down** at <time:2020-11-11 22:32:11.151000+00:00> :red_circle: **[zulip_app query result is > 1.0 for 1 minutes on 'Zulip Server Low Storage'](https://radar-api.service.newrelic.com/accounts/4420147/issues/c5faa7e6-7b54-402d-af79-f99601e0278c?notifier=WEBHOOK)**
``` quote
Violation description test. ```quote
**Priority**: CRITICAL
**State**: ACTIVATED
**Updated at**: <time: 2024-04-22 07:08:28.699000+00:00 >
```
```spoiler :file: Incident details
- **Alert policies**: `Golden Signals`
- **Conditions**: `Zulip Server Low Storage`
- **Total incidents**: 1
- **Incident created at**: <time: 2024-04-22 03:05:31.352000+00:00 >
``` ```
""".strip() """.strip()
self.check_webhook( self.check_webhook(
"incident_opened_old", "incident_activated_new_default_payload",
expected_topic_name, expected_topic_name,
expected_message, expected_message,
content_type="application/json", content_type="application/json",
) )
def test_closed_old(self) -> None: def test_incident_activated_new_provided_base_payload(self) -> None:
expected_topic_name = "Test policy name (1234)" expected_topic_name = "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Sto..."
expected_message = """ expected_message = """
[Incident](https://alerts.newrelic.com/accounts/2941966/incidents/1234) **closed** for condition: **Server Down** :orange_circle: **[PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'](https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK)**
""".strip()
self.check_webhook( ```quote
"incident_closed_old", **Priority**: HIGH
expected_topic_name, **State**: ACTIVATED
expected_message, **Updated at**: <time: 2024-04-22 07:12:29.494000+00:00 >
content_type="application/json",
)
def test_acknowledged_old(self) -> None: ```
expected_topic_name = "Test policy name (1234)"
expected_message = """
[Incident](https://alerts.newrelic.com/accounts/2941966/incidents/1234) **acknowledged** by **Alice** for condition: **Server Down**
""".strip()
self.check_webhook( ```spoiler :file: Incident details
"incident_acknowledged_old",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_not_recognized_old(self) -> None: - **Alert policies**: `Golden Signals`
with self.assertRaises(AssertionError) as e: - **Conditions**: `Storage on Host Exceeded Threshold`
self.check_webhook( - **Total incidents**: 1
"incident_state_not_recognized_old", - **Incident created at**: <time: 2024-04-22 07:12:29.493000+00:00 >
"", - **Your custom payload**: somedata123
"",
content_type="application/json",
)
self.assertIn(
"The newrelic webhook requires current_state be in [open|acknowledged|closed]",
e.exception.args[0],
)
def test_missing_fields_old(self) -> None:
expected_topic_name = "Unknown Policy (Unknown ID)"
expected_message = """
[Incident](https://alerts.newrelic.com) **opened** for condition: **Unknown condition** at <time:2020-11-11 22:32:11.151000+00:00>
``` quote
No details.
``` ```
""".strip() """.strip()
self.check_webhook( self.check_webhook(
"incident_default_fields_old", "incident_activated_new_provided_base_payload",
expected_topic_name, expected_topic_name,
expected_message, expected_message,
content_type="application/json", content_type="application/json",
) )
def test_missing_current_state_old(self) -> None: def test_incident_closed_default_payload(self) -> None:
with self.assertRaises(AssertionError) as e: expected_topic_name = "main_app-UBUNTU query result is > 2.0 for 1 minutes on 'H..."
expected_message = """
:red_circle: **[main_app-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'](https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK)**
```quote
**Priority**: CRITICAL
**State**: CLOSED
**Updated at**: <time: 2024-04-22 06:17:37.383000+00:00 >
```
```spoiler :file: Incident details
- **Alert policies**: `Golden Signals`
- **Conditions**: `High CPU`
- **Total incidents**: 1
- **Incident created at**: <time: 2024-04-22 06:16:30.228000+00:00 >
```
""".strip()
self.check_webhook( self.check_webhook(
"incident_missing_current_state_old", "incident_closed_default_payload",
"", expected_topic_name,
"", expected_message,
content_type="application/json", content_type="application/json",
) )
self.assertIn(
"The newrelic webhook requires current_state be in [open|acknowledged|closed]",
e.exception.args[0],
)
def test_missing_timestamp_old(self) -> None: def test_incident_closed_provided_base_payload(self) -> None:
with self.assertRaises(AssertionError) as e: expected_topic_name = "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Sto..."
expected_message = """
:orange_circle: **[PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'](https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK)**
```quote
**Priority**: HIGH
**State**: CLOSED
**Updated at**: <time: 2024-04-22 07:15:35.419000+00:00 >
**Acknowledged by**: Pieter Cardillo Kwok
```
```spoiler :file: Incident details
- **Alert policies**: `Golden Signals`
- **Conditions**: `Storage on Host Exceeded Threshold`
- **Total incidents**: 1
- **Incident created at**: <time: 2024-04-22 07:12:29.493000+00:00 >
- **Your custom payload**: somedata123
```
""".strip()
self.check_webhook( self.check_webhook(
"incident_missing_timestamp_old", "incident_closed_provided_base_payload",
"", expected_topic_name,
"", expected_message,
content_type="application/json", content_type="application/json",
) )
self.assertIn(
"The newrelic webhook requires timestamp in milliseconds", e.exception.args[0] def test_incident_acknowledged_default_payload(self) -> None:
expected_topic_name = "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Sto..."
expected_message = """
:orange_circle: **[PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'](https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK)**
```quote
**Priority**: HIGH
**State**: ACTIVATED
**Updated at**: <time: 2024-04-22 07:14:37.412000+00:00 >
```
```spoiler :file: Incident details
- **Alert policies**: `Golden Signals`
- **Conditions**: `Storage on Host Exceeded Threshold`
- **Total incidents**: 1
- **Incident created at**: <time: 2024-04-22 07:12:29.493000+00:00 >
```
""".strip()
self.check_webhook(
"incident_acknowledged_default_payload",
expected_topic_name,
expected_message,
content_type="application/json",
) )
def test_malformatted_time_old(self) -> None: def test_incident_acknowledged_provided_base_payload(self) -> None:
expected_topic_name = "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Sto..."
expected_message = """
:orange_circle: **[PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'](https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK)**
```quote
**Priority**: HIGH
**State**: ACTIVATED
**Updated at**: <time: 2024-04-22 07:14:37.412000+00:00 >
**Acknowledged by**: Pieter Cardillo Kwok
```
```spoiler :file: Incident details
- **Alert policies**: `Golden Signals`
- **Conditions**: `Storage on Host Exceeded Threshold`
- **Total incidents**: 1
- **Incident created at**: <time: 2024-04-22 07:12:29.493000+00:00 >
```
""".strip()
self.check_webhook(
"incident_acknowledged_provided_base_payload",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_incident_created_default_payload(self) -> None:
expected_topic_name = "MAIN-APP-UBUNTU query result is > 2.0 for 1 minutes on 'H..."
expected_message = """
:red_circle: **[MAIN-APP-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'](https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK)**
```quote
**Priority**: CRITICAL
**State**: CREATED
**Updated at**: <time: 2024-04-22 06:36:29.495000+00:00 >
```
```spoiler :file: Incident details
- **Alert policies**: `Golden Signals`
- **Conditions**: `High CPU`
- **Total incidents**: 1
- **Incident created at**: <time: 2024-04-22 06:36:29.495000+00:00 >
```
""".strip()
self.check_webhook(
"incident_created_default_payload",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_incident_created_provided_base_payload(self) -> None:
expected_topic_name = "PIETER-UBUNTU query result is > 2.0 for 1 minutes on 'Hig..."
expected_message = """
:red_circle: **[PIETER-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'](https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK)**
```quote
**Priority**: CRITICAL
**State**: CREATED
**Updated at**: <time: 2024-04-22 06:36:29.495000+00:00 >
**Acknowledged by**: John Doe
```
```spoiler :file: Incident details
- **Alert policies**: `Golden Signals`
- **Conditions**: `High CPU`
- **Total incidents**: 1
- **Incident created at**: <time: 2024-04-22 06:36:29.495000+00:00 >
```
""".strip()
self.check_webhook(
"incident_created_provided_base_payload",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_incident_default_base_with_zulip_custom_fields(self) -> None:
expected_topic_name = "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Sto..."
expected_message = """
:orange_circle: **[PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'](https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK)**
```quote
**Priority**: HIGH
**State**: ACTIVATED
**Updated at**: <time: 2024-04-22 07:12:29.494000+00:00 >
```
```spoiler :file: Incident details
- **Alert policies**: `Golden Signals`
- **Conditions**: `Storage on Host Exceeded Threshold`
- **Total incidents**: 1
- **Incident created at**: <time: 2024-04-22 07:12:29.493000+00:00 >
- **Your custom payload**: somedata123
- **Custom status 1**: True
- **Custom list 1**: SSD, 2000, False, None, 13.33
- **Custom field 1**: None
- **Custom field 2**: 9000
```
""".strip()
self.check_webhook(
"incident_default_base_with_zulip_custom_fields",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_incident_provided_base_with_zulip_custom_fields(self) -> None:
expected_topic_name = "main_app-UBUNTU query result is > 2.0 for 1 minutes on 'H..."
expected_message = """
:red_circle: **[main_app-UBUNTU query result is > 2.0 for 1 minutes on 'High CPU'](https://radar-api.service.newrelic.com/accounts/1/issues/0ea2df1c-adab-45d2-aae0-042b609d2322?notifier=SLACK)**
```quote
**Priority**: CRITICAL
**State**: CLOSED
**Updated at**: <time: 2024-04-22 06:17:37.383000+00:00 >
```
```spoiler :file: Incident details
- **Alert policies**: `Golden Signals`
- **Conditions**: `High CPU`
- **Total incidents**: 1
- **Incident created at**: <time: 2024-04-22 06:16:30.228000+00:00 >
- **Your custom payload**: somedata123
- **Custom status 1**: True
- **Custom list 1**: SSD, 2000, False, None, 13.33
- **Custom field 1**: None
- **Custom field 2**: 9000
```
""".strip()
self.check_webhook(
"incident_provided_base_with_zulip_custom_fields",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_incident_with_invalid_zulip_custom_fields(self) -> None:
expected_topic_name = "PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Sto..."
expected_message = """
:orange_circle: **[PIETER-UBUNTU query result is > 1.0 for 5 minutes on 'Storage on Host Exceeded Threshold'](https://radar-api.service.newrelic.com/accounts/4420147/issues/13bbcdca-f0b6-470d-b0be-b34583c58869?notifier=WEBHOOK)**
```quote
**Priority**: HIGH
**State**: ACTIVATED
**Updated at**: <time: 2024-04-22 07:12:29.494000+00:00 >
```
```spoiler :file: Incident details
- **Alert policies**: `Golden Signals`
- **Conditions**: `Storage on Host Exceeded Threshold`
- **Total incidents**: 1
- **Incident created at**: <time: 2024-04-22 07:12:29.493000+00:00 >
- **Invalid fields 1**: *Value is not a supported data type*
- **Invalid field 2**: *Value is not a supported data type*
- **Is valid**: True
```
""".strip()
self.check_webhook(
"incident_with_invalid_zulip_custom_fields",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_missing_essential_fields_default_payload(self) -> None:
expected_topic_name = "New Relic incident alerts"
expected_message = """
:danger: A New Relic [incident](https://one.newrelic.com/alerts-ai) updated
**Warning**: Unable to use the default notification format because at least one expected field was missing from the incident payload. See [New Relic integration documentation](/integrations/doc/newrelic).
**Missing fields**: `issueUrl`, `title`, `priority`, `totalIncidents`, `state`, `createdAt`, `updatedAt`, `alertPolicyNames`, `alertConditionNames`
""".strip()
self.check_webhook(
"missing_essential_fields_default_payload",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_malformatted_time(self) -> None:
with self.assertRaises(AssertionError) as e: with self.assertRaises(AssertionError) as e:
self.check_webhook( self.check_webhook(
"incident_malformatted_time_old", "incident_malformed_timestamp",
"", "",
"", "",
content_type="application/json", content_type="application/json",
) )
self.assertIn("The newrelic webhook expects time in milliseconds.", e.exception.args[0]) self.assertIn("The newrelic webhook expects time in milliseconds.", e.exception.args[0])
def test_time_too_large_old(self) -> None: def test_time_too_large(self) -> None:
with self.assertRaises(AssertionError) as e: with self.assertRaises(AssertionError) as e:
self.check_webhook( self.check_webhook(
"incident_time_too_large_old", "incident_time_too_large",
"",
"",
content_type="application/json",
)
self.assertIn("The newrelic webhook expects time in milliseconds.", e.exception.args[0])
# The following 10 unit tests are for the new format
# One more test than the old format as we have 4 states instead of 3 in the old
# corresponding json fixtures have "_new" trailing in the name
def test_activated_new(self) -> None:
expected_topic_name = "Test policy name (8ceed342-f305-4bfa-adb8-97ba93f5dd26)"
expected_message = """
[Incident](https://alerts.newrelic.com/accounts/2941966/incidents/1234) **active** for condition: **Server Down** at <time:2020-11-11 22:32:11.151000+00:00>
``` quote
Violation description test.
```
""".strip()
self.check_webhook(
"incident_active_new",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_created_new(self) -> None:
expected_topic_name = "Test policy name (8114ada3-572e-4550-a310-12375371669e)"
expected_message = """
[Incident](https://alerts.newrelic.com/accounts/2941966/incidents/1234) **created** for condition: **Server Down**
""".strip()
self.check_webhook(
"incident_created_new",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_closed_new(self) -> None:
expected_topic_name = "Test policy name (f0d98b28-bf9d-49e7-b9d0-ac7cbb52e73a)"
expected_message = """
[Incident](https://alerts.newrelic.com/accounts/2941966/incidents/1234) **closed** for condition: **Server Down**
""".strip()
self.check_webhook(
"incident_closed_new",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_acknowledged_new(self) -> None:
expected_topic_name = "Test policy name (3576f543-dc3c-4d97-9f16-5c81f35195cb)"
expected_message = """
[Incident](https://alerts.newrelic.com/accounts/2941966/incidents/1234) **acknowledged** by **Alice** for condition: **Server Down**
""".strip()
self.check_webhook(
"incident_acknowledged_new",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_not_recognized_new(self) -> None:
with self.assertRaises(AssertionError) as e:
self.check_webhook(
"incident_state_not_recognized_new",
"",
"",
content_type="application/json",
)
self.assertIn(
"The newrelic webhook requires state be in [created|activated|acknowledged|closed]",
e.exception.args[0],
)
def test_missing_fields_new(self) -> None:
expected_topic_name = "Unknown Policy (e04156e4-4cac-4f39-9d27-75d361e40a6d)"
expected_message = """
[Incident](https://alerts.newrelic.com) **active** for condition: **Unknown condition** at <time:2020-11-11 22:32:11.151000+00:00>
``` quote
No details.
```
""".strip()
self.check_webhook(
"incident_default_fields_new",
expected_topic_name,
expected_message,
content_type="application/json",
)
def test_missing_state_new(self) -> None:
with self.assertRaises(AssertionError) as e:
self.check_webhook(
"incident_missing_state_new",
"",
"",
content_type="application/json",
)
self.assertIn(
"The newrelic webhook requires state be in [created|activated|acknowledged|closed]",
e.exception.args[0],
)
def test_missing_timestamp_new(self) -> None:
with self.assertRaises(AssertionError) as e:
self.check_webhook(
"incident_missing_timestamp_new",
"",
"",
content_type="application/json",
)
self.assertIn(
"The newrelic webhook requires timestamp in milliseconds", e.exception.args[0]
)
def test_malformatted_time_new(self) -> None:
with self.assertRaises(AssertionError) as e:
self.check_webhook(
"incident_malformatted_time_new",
"",
"",
content_type="application/json",
)
self.assertIn("The newrelic webhook expects time in milliseconds.", e.exception.args[0])
def test_time_too_large_new(self) -> None:
with self.assertRaises(AssertionError) as e:
self.check_webhook(
"incident_time_too_large_new",
"", "",
"", "",
content_type="application/json", content_type="application/json",

View File

@ -1,53 +1,158 @@
# Webhooks for external integrations. # Webhooks for external integrations.
from django.core.exceptions import ValidationError
from django.http import HttpRequest, HttpResponse from django.http import HttpRequest, HttpResponse
from django.utils.translation import gettext as _
from zerver.decorator import webhook_view from zerver.decorator import webhook_view
from zerver.lib.exceptions import JsonableError
from zerver.lib.response import json_success from zerver.lib.response import json_success
from zerver.lib.typed_endpoint import JsonBodyPayload, typed_endpoint from zerver.lib.typed_endpoint import JsonBodyPayload, typed_endpoint
from zerver.lib.validator import ( from zerver.lib.validator import (
WildValue, WildValue,
check_float,
check_int, check_int,
check_list, check_list,
check_none_or, check_none_or,
check_string, check_string,
check_string_fixed_length, check_string_in,
check_union, check_union,
) )
from zerver.lib.webhooks.common import check_send_webhook_message, unix_milliseconds_to_timestamp from zerver.lib.webhooks.common import check_send_webhook_message, unix_milliseconds_to_timestamp
from zerver.models import UserProfile from zerver.models import UserProfile
# Newrelic planned to upgrade Alert Notification Channels to Workflows and Destinations MISSING_FIELDS_NOTIFICATION = """
# https://discuss.newrelic.com/t/plan-to-upgrade-alert-notification-channels-to-workflows-and-destinations/188205 :danger: A New Relic [incident]({url}) updated
# This view will handle both old and new format but will keep it easy to delete the old code
# once it is EOLed by the end of June, 2023
# Once old is EOLed, delete the OPEN_TEMPLATE **Warning**: Unable to use the default notification format because at least one expected field was missing from the incident payload. See [New Relic integration documentation](/integrations/doc/newrelic).
OPEN_TEMPLATE = """
[Incident]({incident_url}) **opened** for condition: **{condition_name}** at <time:{iso_timestamp}> **Missing fields**: {formatted_missing_fields}
``` quote """
NOTIFICATION_TEMPLATE = """
{priority_symbol} **[{title}]({incident_url})**
```quote
**Priority**: {priority}
**State**: {state}
**Updated at**: {time_updated}
{owner}
```
```spoiler :file: Incident details
{details} {details}
``` ```
""".strip() """
ACTIVE_TEMPLATE = """ NOTIFICATION_DETAILS = """
[Incident]({incident_url}) **active** for condition: **{condition_name}** at <time:{iso_timestamp}> - **Alert policies**: {alert_policy}
``` quote - **Conditions**: {conditions}
{details} - **Total incidents**: {total_incidents}
``` - **Incident created at**: {time_created}
""".strip() """
DEFAULT_TEMPLATE = ( ALL_EVENT_TYPES = ["CREATED", "ACTIVATED", "CLOSED"]
"""[Incident]({incident_url}) **{status}** {owner}for condition: **{condition_name}**""".strip()
)
TOPIC_TEMPLATE = """{policy_name} ({incident_id})""".strip() PRIORITIES = {
"CRITICAL": ":red_circle:",
"HIGH": ":orange_circle:",
"MEDIUM": ":yellow:",
"LOW": ":blue_circle:",
}
# Once old is EOLed, delete old and keep new DEFAULT_NEWRELIC_URL = "https://one.newrelic.com/alerts-ai"
OLD_EVENT_TYPES = ["closed", "acknowledged", "open"]
NEW_EVENT_TYPES = ["created", "activated", "acknowledged", "closed"]
ALL_EVENT_TYPES = list(set(OLD_EVENT_TYPES).union(set(NEW_EVENT_TYPES))) EXPECTED_FIELDS = [
"issueUrl",
"title",
"priority",
"totalIncidents",
"state",
"createdAt",
"updatedAt",
"alertPolicyNames",
"alertConditionNames",
]
def get_timestamp_string(payload: WildValue, event_type: str) -> str:
# This function is intended to be used only for the "updatedAt"
# and "createdAt" fields. Theoretically, neither field can be
# None at any time.
unix_time = payload[event_type].tame(check_union([check_int, check_string]))
timestamp = str(unix_milliseconds_to_timestamp(unix_time, "newrelic"))
return f"<time: {timestamp} >"
def parse_payload(payload: WildValue) -> dict[str, str]:
priority = payload["priority"].tame(check_string_in(PRIORITIES.keys()))
priority_symbol = PRIORITIES.get(priority, ":alert:")
conditions_list = payload.get("alertConditionNames", ["Unknown condition"]).tame(
check_list(check_string)
)
conditions = ", ".join([f"`{c}`" for c in conditions_list])
policy_list = payload.get("alertPolicyNames", ["Unknown policy"]).tame(check_list(check_string))
alert_policy = ", ".join([f"`{p}`" for p in policy_list])
owner = payload.get("owner").tame(check_none_or(check_string))
acknowledged = ""
if owner and owner != "N/A":
acknowledged = f"**Acknowledged by**: {owner}"
message_context: dict[str, str] = {
"title": payload["title"].tame(check_string),
"incident_url": payload.get("issueUrl", DEFAULT_NEWRELIC_URL).tame(check_string),
"total_incidents": str(payload["totalIncidents"].tame(check_int)),
"state": payload["state"].tame(check_string_in(ALL_EVENT_TYPES)),
"time_created": get_timestamp_string(payload, "createdAt"),
"time_updated": get_timestamp_string(payload, "updatedAt"),
"priority": priority,
"priority_symbol": priority_symbol,
"conditions": conditions,
"alert_policy": alert_policy,
"owner": acknowledged,
}
return message_context
def format_zulip_custom_fields(payload: WildValue) -> str:
body_custom_field_detail: str = ""
zulip_custom_fields = payload.get("zulipCustomFields", {})
for key, value in zulip_custom_fields.items():
custom_field_name = key.capitalize()
try:
details = value.tame(
check_none_or(
check_union(
[
check_int,
check_float,
check_string,
check_list(
check_none_or(check_union([check_int, check_float, check_string]))
),
]
)
)
)
if isinstance(details, list):
custom_field_detail = ", ".join([f"{detail}" for detail in details])
else:
custom_field_detail = f"{details}"
custom_field_message = f"- **{custom_field_name}**: {custom_field_detail}\n"
body_custom_field_detail += custom_field_message
except ValidationError:
invalid_field_message = (
f"- **{custom_field_name}**: *Value is not a supported data type*\n"
)
body_custom_field_detail += invalid_field_message
return body_custom_field_detail
def check_for_expected_fields(payload: WildValue) -> list[str]:
return [key for key in EXPECTED_FIELDS if key not in payload]
@webhook_view("NewRelic", all_event_types=ALL_EVENT_TYPES) @webhook_view("NewRelic", all_event_types=ALL_EVENT_TYPES)
@ -58,112 +163,21 @@ def api_newrelic_webhook(
*, *,
payload: JsonBodyPayload[WildValue], payload: JsonBodyPayload[WildValue],
) -> HttpResponse: ) -> HttpResponse:
# Handle old format missing_fields = check_for_expected_fields(payload)
# Once old is EOLed, delete if block and keep else block if missing_fields:
if not payload.get("id").tame(check_none_or(check_string_fixed_length(36))): formatted_missing_fields = ", ".join([f"`{fields}`" for fields in missing_fields])
info = { content = MISSING_FIELDS_NOTIFICATION.format(
"condition_name": payload.get("condition_name", "Unknown condition").tame(check_string), url=DEFAULT_NEWRELIC_URL,
"details": payload.get("details", "No details.").tame(check_string), formatted_missing_fields=formatted_missing_fields,
"incident_url": payload.get("incident_url", "https://alerts.newrelic.com").tame(
check_string
),
"incident_acknowledge_url": payload.get(
"incident_acknowledge_url", "https://alerts.newrelic.com"
).tame(check_string),
"status": payload.get("current_state", "None").tame(check_string),
"iso_timestamp": "",
"owner": payload.get("owner", "").tame(check_string),
}
unix_time = payload.get("timestamp").tame(
check_none_or(check_union([check_string, check_int]))
) )
if unix_time is None: topic = "New Relic incident alerts"
raise JsonableError(_("The newrelic webhook requires timestamp in milliseconds")) check_send_webhook_message(request, user_profile, topic, content)
info["iso_timestamp"] = str(unix_milliseconds_to_timestamp(unix_time, "newrelic"))
# Add formatting to the owner field if owner is present
if info["owner"] != "":
info["owner"] = "by **{}** ".format(info["owner"])
# These are the three promised current_state values
if info["status"].lower() == "open":
content = OPEN_TEMPLATE.format(**info)
elif info["status"].lower() == "acknowledged":
content = DEFAULT_TEMPLATE.format(**info)
elif info["status"].lower() == "closed":
content = DEFAULT_TEMPLATE.format(**info)
else:
raise JsonableError(
_("The newrelic webhook requires current_state be in [open|acknowledged|closed]")
)
topic_info = {
"policy_name": payload.get("policy_name", "Unknown Policy").tame(check_string),
"incident_id": payload.get("incident_id", "Unknown ID").tame(
check_union([check_string, check_int])
),
}
topic_name = TOPIC_TEMPLATE.format(**topic_info)
check_send_webhook_message(request, user_profile, topic_name, content, info["status"])
return json_success(request) return json_success(request)
# Handle new format message_context = parse_payload(payload)
else: incident_details = NOTIFICATION_DETAILS.format(**message_context)
info = { incident_details += format_zulip_custom_fields(payload)
"condition_name": payload.get("condition_name", "Unknown condition").tame(check_string), content = NOTIFICATION_TEMPLATE.format(details=incident_details, **message_context)
"details": payload.get("details", "No details.").tame(check_string), topic = message_context["title"]
"incident_url": payload.get("issueUrl", "https://alerts.newrelic.com").tame( check_send_webhook_message(request, user_profile, topic, content, message_context["state"])
check_string
),
"incident_acknowledge_url": payload.get(
"incident_acknowledge_url", "https://alerts.newrelic.com"
).tame(check_string),
"status": payload.get("state", "None").tame(check_string),
"iso_timestamp": "",
"owner": payload.get("owner", "").tame(check_string),
}
unix_time = payload.get("createdAt").tame(
check_none_or(check_union([check_string, check_int]))
)
if unix_time is None:
raise JsonableError(_("The newrelic webhook requires timestamp in milliseconds"))
info["iso_timestamp"] = str(unix_milliseconds_to_timestamp(unix_time, "newrelic"))
# Add formatting to the owner field if owner is present
if info["owner"] != "":
info["owner"] = "by **{}** ".format(info["owner"])
# These are the three promised state values
if info["status"].lower() == "activated":
content = ACTIVE_TEMPLATE.format(**info)
elif info["status"].lower() == "acknowledged":
content = DEFAULT_TEMPLATE.format(**info)
elif info["status"].lower() == "closed":
content = DEFAULT_TEMPLATE.format(**info)
elif info["status"].lower() == "created":
content = DEFAULT_TEMPLATE.format(**info)
else:
raise JsonableError(
_(
"The newrelic webhook requires state be in [created|activated|acknowledged|closed]"
)
)
policy_names_list = payload.get("alertPolicyNames", []).tame(check_list(check_string))
if policy_names_list:
policy_names_str = ",".join(policy_names_list)
else:
policy_names_str = "Unknown Policy"
topic_info = {
"policy_name": policy_names_str,
"incident_id": payload.get("id", "Unknown ID").tame(check_string),
}
topic_name = TOPIC_TEMPLATE.format(**topic_info)
check_send_webhook_message(request, user_profile, topic_name, content, info["status"])
return json_success(request) return json_success(request)