diff --git a/help/change-organization-url.md b/help/change-organization-url.md index 7b65a6ac18..83b5b0ba22 100644 --- a/help/change-organization-url.md +++ b/help/change-organization-url.md @@ -1,5 +1,7 @@ # Change organization URL +{!owner-only.md!} + Zulip supports changing the URL for an organization. Changing the organization URL is a disruptive operation for users: @@ -13,13 +15,43 @@ mention](/help/mention-a-user-or-group#mention-everyone-on-a-stream) in an announcement stream to notify users that they need to update their clients. -If you're using Zulip Cloud (E.g. `https://example.zulipchat.com`), -you can request a change by emailing support@zulip.com. Custom domains -(i.e. those that do not have the form `example.zulipchat.com`) have a -maintenance cost for our operational team and thus are only available -for paid plans. +## Change your Zulip Cloud subdomain -## Self-hosting +Zulip Cloud organizations are generally hosted at `.zulipchat.com`, +with the subdomain chosen when the organization was created. Organization +[owners](/help/roles-and-permissions) can request to change the subdomain. + +{start_tabs} + +Please e-mail [support@zulip.com](mailto:support@zulip.com) with the following +information: + +1. Your organization's current subdomain. + +1. The subdomain you would like to move your organization to. + +{end_tabs} + +## Move to a custom URL on Zulip Cloud + +{!cloud-plus-only.md!} + +Because maintaining custom URLs requires effort from our operational team, +this feature is available only for organizations with 25+ [Zulip Cloud +Plus](https://zulip.com/plans/#cloud) licenses. + +{start_tabs} + +Please e-mail [support@zulip.com](mailto:support@zulip.com) with the following +information: + +1. Your organization's current URL. + +1. The URL you would like to move your organization to. + +{end_tabs} + +## Change the URL for your self-hosted server If you're self-hosting, you can change the root domain of your Zulip server by changing the `EXTERNAL_HOST` [setting][zulip-settings]. If diff --git a/templates/corporate/comparison_table_integrated.html b/templates/corporate/comparison_table_integrated.html index 9b82695982..01d1e70a7b 100644 --- a/templates/corporate/comparison_table_integrated.html +++ b/templates/corporate/comparison_table_integrated.html @@ -995,11 +995,11 @@ - Custom domain + Custom domain - + diff --git a/templates/corporate/pricing_model.html b/templates/corporate/pricing_model.html index e2b6a357b7..22d43834da 100644 --- a/templates/corporate/pricing_model.html +++ b/templates/corporate/pricing_model.html @@ -126,7 +126,7 @@
  • All Standard plan features
  • SSO with SAML (Okta, OneLogIn, etc.)
  • SCIM user sync
  • -
  • Custom domain
  • +
  • Custom domain
  • Limit user list access for guests
  • Priority commercial support