mirror of https://github.com/zulip/zulip.git
help: Remove description of transition from self-hosted billing page.
This commit is contained in:
Alya Abbott
Tim Abbott
parent
519c520c32
commit
65febced00
|
|
@ -26,106 +26,6 @@ feature development or integrations, etc., should contact
|
|||
Paid plan discounts are available in a variety of situations; see
|
||||
[below](#paid-plan-discounts) for details.
|
||||
|
||||
### Upgrades for legacy customers
|
||||
|
||||
On December 15, 2023, it was
|
||||
[announced](https://blog.zulip.com/2023/12/15/new-plans-for-self-hosted-customers/)
|
||||
that self-hosted customers will no longer get unlimited free access to Zulip's
|
||||
[Mobile Push Notification
|
||||
Service](https://zulip.readthedocs.io/en/stable/production/mobile-push-notifications.html).
|
||||
Legacy customers can continue using the notification service for free (no action
|
||||
required) until February 15, 2024.
|
||||
|
||||
To continue using the service after that date, organizations with more than 10
|
||||
users must upgrade to a paid plan or the Community plan. When you upgrade to a
|
||||
paid plan, you can start the plan right away (if you‘d like your technical
|
||||
support to start immediately), or schedule a February 15 start date.
|
||||
|
||||
If your organization needs more time to sign up for a plan, please contact
|
||||
[sales@zulip.com](mailto:sales@zulip.com) to request extended free access to the
|
||||
Mobile Push Notification Service.
|
||||
|
||||
!!! tip ""
|
||||
An email announcing this change was sent to the registered contact email
|
||||
address for all legacy customers. If you did not receive this email, please
|
||||
[update](https://zulip.readthedocs.io/en/latest/production/mobile-push-notifications.html#updating-your-server-s-registration)
|
||||
your contact information.
|
||||
|
||||
Any Zulip server that registered for Zulip's [Mobile Push Notification
|
||||
Service](https://zulip.readthedocs.io/en/stable/production/mobile-push-notifications.html)
|
||||
prior to December 15, 2023 is considered to be a legacy customer.
|
||||
|
||||
#### Do I have to upgrade my server first?
|
||||
|
||||
While upgrading your Zulip server to version 8.0+ makes it more convenient to
|
||||
manage your plan, you do not have to upgrade your Zulip installation in order to
|
||||
sign up for a plan. **The same plans are offered for all Zulip versions.**
|
||||
|
||||
In addition to hundreds of other improvements, upgrading to Zulip Server 8.0+ lets
|
||||
you:
|
||||
|
||||
- Easily log in to Zulip plan management, without an additional server
|
||||
authentication step.
|
||||
|
||||
- Separately manage plans for all the organizations on your server.
|
||||
|
||||
- Upload only the [basic
|
||||
metadata](https://zulip.readthedocs.io/en/latest/production/mobile-push-notifications.html#uploading-basic-metadata)
|
||||
required for the service, without also [uploading usage
|
||||
statistics](https://zulip.readthedocs.io/en/latest/production/mobile-push-notifications.html#uploading-usage-statistics).
|
||||
|
||||
If you upgrade your server after signing up for a plan, you will be able to
|
||||
transfer your plan to an organization on your server. If your server has one
|
||||
organization on it, this will happen automatically. Otherwise, contact
|
||||
[support@zulip.com](mailto:support@zulip.com) for help.
|
||||
|
||||
#### Upgrading to a paid plan
|
||||
|
||||
{!self-hosted-billing-multiple-organizations.md!}
|
||||
|
||||
{start_tabs}
|
||||
|
||||
{tab|v8}
|
||||
|
||||
{!self-hosted-billing-admin-only.md!}
|
||||
|
||||
{!self-hosted-log-in.md!}
|
||||
|
||||
1. On the page listing Zulip's self-hosted plans, click the button at the bottom
|
||||
of the plan you would like to purchase.
|
||||
|
||||
1. Select your preferred option from the **Payment schedule** dropdown.
|
||||
|
||||
1. Under **Plan start date**, select **February 15, 2024** or **Today**.
|
||||
|
||||
1. Click **Add card** to enter your payment details.
|
||||
|
||||
1. Click the **Purchase** or **Schedule upgrade** button to complete your
|
||||
purchase.
|
||||
|
||||
!!! warn ""
|
||||
|
||||
If your server hosts more than one organization, commercial
|
||||
support for server-wide configurations requires upgrading the
|
||||
organization with the largest number of users.
|
||||
|
||||
{tab|all-versions}
|
||||
|
||||
{!legacy-log-in-intro.md!}
|
||||
|
||||
{!legacy-log-in.md!}
|
||||
|
||||
1. Select your preferred option from the **Payment schedule** dropdown.
|
||||
|
||||
1. Under **Plan start date**, select **February 15, 2024** or **Today**.
|
||||
|
||||
1. Click **Add card** to enter your payment details.
|
||||
|
||||
1. Click the **Purchase** or **Schedule upgrade** button to complete your
|
||||
purchase.
|
||||
|
||||
{end_tabs}
|
||||
|
||||
### Upgrades for new customers
|
||||
|
||||
#### Upgrade to Zulip Basic
|
||||
|
|
@ -139,8 +39,6 @@ organization is considered to be a new customer if:
|
|||
- It has never previously signed up for a self-hosted Zulip plan (Basic, Business,
|
||||
Community or Enterprise).
|
||||
|
||||
{!self-hosted-billing-multiple-organizations.md!}
|
||||
|
||||
{start_tabs}
|
||||
|
||||
{tab|v8}
|
||||
|
|
@ -185,8 +83,6 @@ organization is considered to be a new customer if:
|
|||
|
||||
#### Upgrade to Zulip Business
|
||||
|
||||
{!self-hosted-billing-multiple-organizations.md!}
|
||||
|
||||
{start_tabs}
|
||||
|
||||
{tab|v8}
|
||||
|
|
@ -234,6 +130,74 @@ organization is considered to be a new customer if:
|
|||
|
||||
{end_tabs}
|
||||
|
||||
### Upgrades for existing customers
|
||||
|
||||
#### Do I have to upgrade my server first?
|
||||
|
||||
While upgrading your Zulip server to version 8.0+ makes it more convenient to
|
||||
manage your plan, you do not have to upgrade your Zulip installation in order to
|
||||
sign up for a plan. **The same plans are offered for all Zulip versions.**
|
||||
|
||||
In addition to hundreds of other improvements, upgrading to Zulip Server 8.0+ lets
|
||||
you:
|
||||
|
||||
- Easily log in to Zulip plan management, without an additional server
|
||||
authentication step.
|
||||
|
||||
- Separately manage plans for all the organizations on your server.
|
||||
|
||||
- Upload only the [basic
|
||||
metadata](https://zulip.readthedocs.io/en/latest/production/mobile-push-notifications.html#uploading-basic-metadata)
|
||||
required for the service, without also [uploading usage
|
||||
statistics](https://zulip.readthedocs.io/en/latest/production/mobile-push-notifications.html#uploading-usage-statistics).
|
||||
|
||||
If you upgrade your server after signing up for a plan, you will be able to
|
||||
transfer your plan to an organization on your server. If your server has one
|
||||
organization on it, this will happen automatically. Otherwise, contact
|
||||
[support@zulip.com](mailto:support@zulip.com) for help.
|
||||
|
||||
#### Upgrading to a paid plan
|
||||
|
||||
{!self-hosted-billing-multiple-organizations.md!}
|
||||
|
||||
{start_tabs}
|
||||
|
||||
{tab|v8}
|
||||
|
||||
{!self-hosted-billing-admin-only.md!}
|
||||
|
||||
{!self-hosted-log-in.md!}
|
||||
|
||||
1. On the page listing Zulip's self-hosted plans, click the button at the bottom
|
||||
of the plan you would like to purchase.
|
||||
|
||||
1. Select your preferred option from the **Payment schedule** dropdown.
|
||||
|
||||
1. Click **Add card** to enter your payment details.
|
||||
|
||||
1. Click the **Purchase** or **Schedule upgrade** button to complete your
|
||||
purchase.
|
||||
|
||||
!!! warn ""
|
||||
|
||||
If your server hosts more than one organization, commercial
|
||||
support for server-wide configurations requires upgrading the
|
||||
organization with the largest number of users.
|
||||
|
||||
{tab|all-versions}
|
||||
|
||||
{!legacy-log-in-intro.md!}
|
||||
|
||||
{!legacy-log-in.md!}
|
||||
|
||||
1. Select your preferred option from the **Payment schedule** dropdown.
|
||||
|
||||
1. Click **Add card** to enter your payment details.
|
||||
|
||||
1. Click the **Purchase** or **Schedule upgrade** button to complete your
|
||||
purchase.
|
||||
|
||||
{end_tabs}
|
||||
|
||||
## Manage billing
|
||||
|
||||
|
|
|
|||
Loading…
Reference in New Issue