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help: Improve "Deactivate your account" help page.

This commit is contained in:
Alya Abbott 2023-03-15 11:20:18 -07:00 committed by Tim Abbott
parent 1a65315566
commit 584124bb45
2 changed files with 38 additions and 21 deletions
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52
help/deactivate-your-account.md
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@ -1,5 +1,31 @@
# Deactivate your account # Deactivate your account
In Zulip, you have a dedicated account for each organization you belong to.
Deactivating your Zulip account in one organization will have no effect on any
other Zulip accounts you may have.
Once you deactivate your account, you cannot register in the same organization
with the email address you used before. If you are re-joining an organization,
ask an organization administrator to
[reactivate](/help/deactivate-or-reactivate-a-user#reactivate-a-user) your
account.
!!! tip ""
You can find all the Zulip Cloud accounts associated with your email address
with the [**Find your accounts**](https://zulip.com/accounts/find/) tool.
If you have forgotten your account password, you can
[reset it](/help/change-your-password).
## Deactivate your account
!!! warn ""
If you are the only owner in the organization, you cannot
deactivate your account. You will need to
[add another owner](/help/change-a-users-role) first.
{start_tabs} {start_tabs}
{settings_tab|account-and-privacy} {settings_tab|account-and-privacy}
@ -12,33 +38,21 @@
## What happens when you deactivate an account ## What happens when you deactivate an account
* Accounts are local to an organization; so deactivating a Zulip * Your [user card](/help/user-cards) will have a notice indicating that your
account in the `foo.zulipchat.com` organization will have no effect account has been deactivated.
on any Zulip account you might have in the `bar.zulipchat.com`
organization.
* Any bots that you maintain will be disabled.
* Deactivating your account won't delete messages you've sent or files * Deactivating your account won't delete messages you've sent or files
you've shared. If permitted in your organization, delete content you'd you've shared. If permitted in your organization, delete content you'd
like to remove before deactivating your account. like to remove before deactivating your account.
* You cannot register a Zulip account using the email address of a * Any bots that you maintain will be disabled.
deactivated account in that organization. If you change your mind
about deactivating an account, an organization administrator can
[reactivate](/help/deactivate-or-reactivate-a-user#reactivate-a-user)
your account at any time.
!!! warn ""
If you are the only owner in the organization, you cannot
deactivate your account. You'll need to
[add another owner](/help/change-a-users-role) first.
## Related articles ## Related articles
* [Logging in](logging-in) * [Logging in](/help/logging-in)
* [Logging out](logging-out) * [Logging out](/help/logging-out)
* [Switching between organizations](switching-between-organizations) * [Change your password](/help/change-your-password)
* [Switching between organizations](/help/switching-between-organizations)
* [Deactivate or reactivate a user](/help/deactivate-or-reactivate-a-user) * [Deactivate or reactivate a user](/help/deactivate-or-reactivate-a-user)
* [Deactivate your organization](/help/deactivate-your-organization) * [Deactivate your organization](/help/deactivate-your-organization)

7
zerver/tests/test_middleware.py
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@ -111,8 +111,11 @@ class OpenGraphTest(ZulipTestCase):
self.check_title_and_description( self.check_title_and_description(
"/help/deactivate-your-account", "/help/deactivate-your-account",
"Deactivate your account | Zulip help center", "Deactivate your account | Zulip help center",
["Any bots that you maintain will be disabled. | Deactivating "], [
["Confirm by clicking", " ", "\n"], "Deactivating your Zulip account in one organization will have no effect "
"on any other Zulip accounts you may have. | Once you deactivate your account"
],
["Approve by clicking", " ", "\n"],
) )
def test_tabs(self) -> None: def test_tabs(self) -> None: