diff --git a/help/share-and-upload-files.md b/help/share-and-upload-files.md index ae484ba055..885461d62e 100644 --- a/help/share-and-upload-files.md +++ b/help/share-and-upload-files.md @@ -4,9 +4,9 @@ Zulip supports attaching multiple files to messages, including images, documents, sound, and video. You can edit the names of the files others see after you upload them. -For images and videos, a small preview will be shown directly in the message. -People reading the message can click on the preview to -[view the full-size image or video](/help/view-images-and-videos). +For images and videos, a small preview will be shown directly in the message, if +there are up to 24 attachments. People reading the message can click on the +preview to [view the full-size image or video](/help/view-images-and-videos). ## Uploading files @@ -114,13 +114,20 @@ You can share files from other apps on Zulip. ![Markdown image](/static/images/help/markdown-image.png) -## Troubleshooting info +## File upload limits -Zulip does not generate thumbnails for messages with more than ten -attachments. +The Zulip Cloud Standard and Zulip Cloud Plus +[plans](https://zulip.com/plans/#cloud) include 5 GB of file storage per user. +Each uploaded file can be up to 1 GB. -The maximum file size for attachments is 100MB in most Zulip installations. -This limit can be changed by the server administrator. +The Zulip Cloud Free [plan](https://zulip.com/plans/#cloud) includes a total of +5 GB of file storage. Each uploaded file can be up to 10 MB. + +In organizations on a self-hosted server, server administrators can configure +the maximum size for uploaded files via the `MAX_FILE_UPLOAD_SIZE` +[server setting][system-settings]. + +[system-settings]: https://zulip.readthedocs.io/en/stable/production/settings.html ## Related articles