diff --git a/templates/corporate/case-studies/gut-contact-case-study.md b/templates/corporate/case-studies/gut-contact-case-study.md index 3feff4a049..708be49b80 100644 --- a/templates/corporate/case-studies/gut-contact-case-study.md +++ b/templates/corporate/case-studies/gut-contact-case-study.md @@ -76,7 +76,7 @@ communication tool across all job functions. There is a stream for each department (IT, human resources, etc.), as well as a dedicated stream for each customer, where team leaders post daily updates. -For agents, may of whom are not fully comfortable with modern software, Zulip +For agents, many of whom are not fully comfortable with modern software, Zulip being easy to use is invaluable. "We checked out Microsoft Teams and Mattermost, and most of our users didn’t like these programs, because they didn’t know how to work with them,” Erik says. “In Zulip, agents love the “Combined feed” view,”