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docs: Add user guide for *Deactivate or reactivate a user* feature
docs: Add user guide for *Deactivate or reactivate a user* feature
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Cynthia Lin
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@ -20,26 +20,10 @@ We'd be sorry to see you go, but you can follow the following steps to deactivat
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6. After clicking the **Deactivate now** button, you will be logged out and returned to the Zulip login page.
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Please note that you cannot register a Zulip account using the email address of a deactivated account. However, you can ask a Zulip realm administrator to reactivate your account.
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Please note that you cannot register a Zulip account using the email address of a deactivated account.
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In addition, if you're the only administrator in the realm, you cannot deactivate your account; you need to make another user an administrator first before you can deactivate your account.
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## Reactivating an account
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Zulip realm administrators can choose to reactivate a user's deactivated account by following the following steps.
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1. Click the cog () in the upper right corner of the right sidebar.
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2. Select **Administration** from the dropdown menu that appears.
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3. Upon clicking **Administration**, your view will be replaced with the **Administration** page. Click the **Deactivated Users** tab at the top of the panel; it turns gray upon hover.
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4. In the **Deactivated users** section, click the orange **Reactivate** button to the right of the user account that you want to reactivate.
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5. After clicking the **Reactivate** button, the button will transform into a red **Deactivate** button, confirming the success of the account's reactivation.
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If you regret deactivating your account, you can ask a Zulip realm administrator to [reactivate](/help/deactivate-reactivate#reactivate-a-user) your account.
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@ -0,0 +1,77 @@
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# Deactivate or reactivate a user
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Zulip realm administrators have the ability to deactivate or reactivate any
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user's account in their realm.
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## Deactivate a user
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To properly remove a user’s access to a Zulip orgnanization, it does not
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suffice to change their password or deactivate their account in the SSO system,
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since neither of those actions prevents authentication with the user’s API key
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or any API keys of the bots the user has created.
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Instead, you should deactivate the user’s account using the Zulip administration
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interface; this will also automatically deactivate any bots the user has
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created.
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1. Click the cog () in the upper right corner
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of the right sidebar.
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2. Select **Administration** from the dropdown menu that appears.
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3. Upon clicking **Administration**, your view will be replaced with the
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**Administration** page. Click the **Users** tab at the top of the
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panel; it turns gray upon hover.
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4. In the **Users** section, click the red **Deactivate** button
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to the right of the user account that you want to deactivate.
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4. After clicking the **Deactivate Account** button, a modal window titled
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**Deactivate (user's email address)** will appear.
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5. To confirm the deletion of the user's account, click the red **Deactivate now**
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button. Please note that any bots that the user maintains will be
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disabled.
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6. After clicking the **Deactivate now** button, the button will transform into
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a orange **Reactivate** button, and the **Make admin** button will also
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disappear, confirming the success of the account's deactivation.
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The user will be logged out immediately and returned to the Zulip login page
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and will not be able to log back in.
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## Reactivate a user
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Zulip realm administrators can choose to reactivate a user's deactivated account
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by following the following steps.
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1. Click the cog () in the upper right corner
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of the right sidebar.
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2. Select **Administration** from the dropdown menu that appears.
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3. Upon clicking **Administration**, your view will be replaced with the
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**Administration** page. Click the **Deactivated Users** tab at the top of the
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panel; it turns gray upon hover.
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4. In the **Deactivated users** section, click the orange **Reactivate** button
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to the right of the user account that you want to reactivate.
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5. After clicking the **Reactivate** button, the button will transform into a
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red **Deactivate** button, confirming the success of the account's reactivation.
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@ -140,7 +140,7 @@ as a “**realm**”.
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* Delete your organization (not implemented)
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## Users & Bots
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* Deactivate or reactivate a user
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* [Deactivate or reactivate a user](/help/deactivate-reactivate)
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* Deactivate or reactivate a bot
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* [Make a user an administrator](/help/make-a-user-an-administrator)
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* Change a user's name
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