mirror of https://github.com/zulip/zulip.git
docs: Better document backup/export tool tradeoffs.
- More consistent export/import vs backup bullets at the top. - Remove misleading documentation regarding the `zulip_org_id` reuse problems. This documentation was written for Zulip 2.1.0 inc6fe6cf0a4and largely made obsolete ind800ac33a0(Zulip 5.0). - Light editing for readability/crispness. Fixes #28925.
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Tim Abbott
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@ -7,42 +7,51 @@ service (or back):
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- The [Backup](#backups) tool is designed for exact restoration of a
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Zulip server's state, for disaster recovery, testing with production
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data, or hardware migration. This tool has a few limitations:
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data, and hardware migrations.
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We highly recommend this tool in situations where it is applicable,
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because it is fast, robust, and minimizes disruption for your
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users. This tool has a few limitations:
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- Backups must be restored on a server running the same Zulip
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version (most precisely, one where `manage.py showmigrations` has
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the same output).
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identical output).
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- Backups must be restored on a server running the same PostgreSQL
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version. To install Zulip with the same version of PostgreSQL that
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the backup was taken on, pass the desired version with [the
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`--postgresql-version` argument][installer-options] when
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installing.
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installing. Note that PostgreSQL is easy to [upgrade
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independently][postgres-upgrade] from the rest of your Zulip
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installation.
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- Backups aren't useful for migrating organizations between
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self-hosting and Zulip Cloud (which may require renumbering all
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the users/messages/etc.).
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We highly recommend this tool in situations where it is applicable,
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because it is highly optimized and highly stable, since the hard
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work is done by the built-in backup feature of PostgreSQL. We also
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document [backup details](#backup-details) for users managing
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backups manually.
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We also document [backup details](#backup-details) for users
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managing backups manually.
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- The logical [Data export](#data-export) tool is designed for
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- The [logical data export](#data-export) tool is designed for
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migrating data between Zulip Cloud and other Zulip servers, as well
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as various auditing purposes. The logical export tool produces a
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`.tar.gz` archive with most of the Zulip database data encoded in
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JSON files–a format shared by our [data
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import](#import-into-a-new-zulip-server) tools for third-party
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services like
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[Slack](https://zulip.com/help/import-from-slack).
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as various auditing purposes.
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Like the backup tool, logical data exports must be imported on a
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Zulip server running the same version. However, logical data
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We recommend this tool in cases where the backup tool isn't
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applicable, including situations where an easily machine-parsable
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export format is desired. This tool has a few limitations and
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caveats:
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- Like the backup tool, logical data exports must be imported on a
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Zulip server running the same Zulip version. However, logical data
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exports can be imported on Zulip servers running a different
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PostgreSQL version or hosting a different set of Zulip
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organizations. We recommend this tool in cases where the backup
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tool isn't applicable, including situations where an easily
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machine-parsable export format is desired.
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organizations.
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- Transferring an organization via the data export tool results in
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significant user-facing disruption, such as logging all users out of
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their accounts and requiring them to reset their passwords.
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The logical export tool produces a `.tar.gz` archive with most of
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the Zulip database data encoded in JSON files–a format shared by our
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[data import](#import-into-a-new-zulip-server) tools for third-party
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services like [Slack](https://zulip.com/help/import-from-slack).
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- [Compliance exports](#compliance-exports) allow a server
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administrator to export messages matching a search query.
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@ -60,6 +69,7 @@ service (or back):
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as part of a high availability environment.
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[installer-options]: deployment.md#advanced-installer-options
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[postgres-upgrade]: upgrade.md#upgrading-postgresql
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## Backups
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@ -235,9 +245,9 @@ To restore from a manual backup, the process is basically the reverse of the abo
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This restoration process can also be used to migrate a Zulip
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installation from one server to another.
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We recommend running a disaster recovery after setting up your backups to
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confirm that your backups are working. You may also want to monitor
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that they are up to date using the Nagios plugin at:
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We recommend running a disaster recovery test after setting up your
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backups to confirm that your backups are working. You may also want to
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monitor that they are up to date using the Nagios plugin at:
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`puppet/zulip/files/nagios_plugins/zulip_postgresql_backups/check_postgresql_backup`.
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## Data export
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@ -245,24 +255,37 @@ that they are up to date using the Nagios plugin at:
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Zulip's powerful data export tool is designed to handle migration of a
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Zulip organization between different Zulip installations; as a result,
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these exports contain all non-transient data for a Zulip organization,
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with the exception of passwords and API keys.
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with the exception of secrets, like passwords and API keys.
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We recommend using the [backup tool](#backups) if your primary goal is
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backups.
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We recommend instead using the [backup tool](#backups) in all
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scenarios where it is applicable, because this data export process has
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a few downsides in comparison:
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### Upgrade if exporting for import into Zulip Cloud
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- All users will have their passwords randomized and be logged out of
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their accounts, both on web and mobile clients.
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- All bots and integrations will need to be updated with new API keys.
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- Users, streams, and messages are usually renumbered, which will
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break most links from external programs referencing these objects.
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If you are exporting data from a self-hosted version of Zulip for purposes of
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importing into Zulip Cloud, you should first [upgrade your server to the
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### Consider upgrading
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We recommend [upgrading your Zulip server](../production/upgrade.md)
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to the latest release [maintenance
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release](../overview/release-lifecycle.md), or at least the latest
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maintenance release for your major Zulip version.
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**For Zulip Cloud imports**: If you are exporting data from a
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self-hosted version of Zulip for purposes of importing into Zulip
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Cloud, you should first [upgrade your server to the
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`zulip-cloud-current` branch][upgrade-zulip-from-git]:
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```bash
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/home/zulip/deployments/current/scripts/upgrade-zulip-from-git zulip-cloud-current
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```
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It is not sufficient to be on the latest stable release, as zulip.com runs
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pre-release versions of Zulip that are often several months of development ahead
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of the latest release.
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It is not sufficient to be on the latest stable release, because Zulip
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Cloud runs pre-release versions of Zulip that are often several months
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of development ahead of the latest release.
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### Preventing changes during the export
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@ -303,10 +326,10 @@ cd /home/zulip/deployments/current
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(The `-r` option lets you specify the organization to export; `''` is
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the default organization hosted at the Zulip server's root domain.)
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This will generate a tarred archive with a name like
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`/tmp/zulip-export-zcmpxfm6.tar.gz`. The archive contains several
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JSON files (containing the Zulip organization's data) as well as an
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archive of all the organization's uploaded files.
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This will generate a compressed archive with a name like
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`/tmp/zulip-export-zcmpxfm6.tar.gz`. The archive contains several JSON
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files (containing the Zulip organization's data) as well as an archive
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of all the organization's uploaded files.
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## Import into a new Zulip server
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@ -336,44 +359,34 @@ archive of all the organization's uploaded files.
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budget extra RAM for running the data import tool.
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2. If your new Zulip server is meant to fully replace a previous Zulip
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server, you may want to copy some settings from `/etc/zulip` to your
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new server to reuse the server-level configuration and secret keys
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from your old server. There are a few important details to understand
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about doing so:
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server, copying `/etc/zulip/settings.py` and
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`/etc/zulip/zulip.conf` is safe and recommended, to avoid
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unnecessarily repeating configuration work.
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- Copying `/etc/zulip/settings.py` and `/etc/zulip/zulip.conf` is
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safe and recommended. Care is required when copying secrets from
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`/etc/zulip/zulip-secrets.conf` (details below).
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- If you copy `zulip_org_id` and `zulip_org_key` (the credentials
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for the [mobile push notifications
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service](mobile-push-notifications.md)), you should
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be very careful to make sure the no users had their IDs
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renumbered during the import process (this can be checked using
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`manage.py shell` with some care). The push notifications
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service has a mapping of which `user_id` values are associated
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with which devices for a given Zulip server (represented by the
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`zulip_org_id` registration). This means that if any `user_id`
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values were renumbered during the import and you don't register a
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new `zulip_org_id`, push notifications meant for the user who now
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has ID 15 may be sent to devices registered by the user who had
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user ID 15 before the data export (yikes!). The solution is
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simply to not copy these settings and re-register your server for
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mobile push notifications if any users had their IDs renumbered
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during the logical export/import process.
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- If you copy the `rabbitmq_password` secret from
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`zulip-secrets.conf`, you'll need to run
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`scripts/setup/configure-rabbitmq` as root to update your local RabbitMQ
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installation to use the password in your Zulip secrets file.
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- You will likely want to copy `camo_key` (required to avoid
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breaking certain links) and any settings you added related to
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authentication and email delivery so that those work on your new
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server.
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- Copying `avatar_salt` is not recommended, due to similar issues
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to the mobile push notifications service. Zulip will
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Copying `/etc/zulip/zulip-secrets.conf` is also safe and
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recommended, with the following important exceptions and notes:
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- Copying `avatar_salt` is not recommended. Zulip will
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automatically rewrite avatars at URLs appropriate for the new
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user IDs, and using the same avatar salt (and same server URL)
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post import could result in issues with browsers caching the
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avatar image improperly for users whose ID was renumbered.
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post import could result in issues with browsers caching and
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displaying avatar images improperly for users whose ID was
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renumbered.
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- Copying `zulip_org_id` and `zulip_org_key` is recommended to
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avoid disconnecting your Zulip server from its registration with
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the [Mobile Push Notifications Service][mobile-push].
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- If you copy the `rabbitmq_password` secret from
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`zulip-secrets.conf`, you'll need to run
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`scripts/setup/configure-rabbitmq` as root to update your local
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RabbitMQ installation to use the password in your Zulip secrets
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file.
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- Copying `camo_key` is required to avoid breaking links from Zulip
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messages to externally hosted images.
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- If your Zulip server is on an old Zulip Server release that
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predates Zulip 5.0, and you use the [Mobile Push Notifications
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Service][mobile-push], you should upgrade before you do the
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export/import process if at all possible, and [ask for support][contact-support] if
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it is not.
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3. Log in to a shell on your Zulip server as the `zulip` user. Run the
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following commands, replacing the filename with the path to your data
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@ -390,6 +403,7 @@ cd /home/zulip/deployments/current
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This could take several minutes to run depending on how much data you're
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importing.
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[contact-support]: https://zulip.com/help/contact-support
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[upgrade-zulip-from-git]: upgrade.md#upgrading-from-a-git-repository
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#### Import options
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@ -538,3 +552,4 @@ the Nagios plugin installed into
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[wal]: https://www.postgresql.org/docs/current/wal-intro.html
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[archive-timeout]: https://www.postgresql.org/docs/current/runtime-config-wal.html#GUC-ARCHIVE-TIMEOUT
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[mobile-push]: ../production/mobile-push-notifications.md
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