diff --git a/analytics/tests/test_support_views.py b/analytics/tests/test_support_views.py
index 8cf04462d2..a0a542674b 100644
--- a/analytics/tests/test_support_views.py
+++ b/analytics/tests/test_support_views.py
@@ -153,7 +153,7 @@ class TestSupportEndpoint(ZulipTestCase):
                 self.assert_in_success_response(
                     [
                         "<b>Expires in</b>: 1\xa0week, 3\xa0days",
-                        "<b>Status</b>: Link has never been clicked",
+                        "<b>Status</b>: Link has not been used",
                     ],
                     result,
                 )
@@ -163,7 +163,7 @@ class TestSupportEndpoint(ZulipTestCase):
                 self.assert_in_success_response(
                     [
                         "<b>Expires in</b>: 1\xa0day",
-                        "<b>Status</b>: Link has never been clicked",
+                        "<b>Status</b>: Link has not been used",
                     ],
                     result,
                 )
diff --git a/analytics/views/support.py b/analytics/views/support.py
index 471459a8f3..a29b82ac30 100644
--- a/analytics/views/support.py
+++ b/analytics/views/support.py
@@ -91,9 +91,9 @@ def get_confirmations(
         assert content_object is not None
         if hasattr(content_object, "status"):
             if content_object.status == STATUS_ACTIVE:
-                link_status = "Link has been clicked"
+                link_status = "Link has been used"
             else:
-                link_status = "Link has never been clicked"
+                link_status = "Link has not been used"
         else:
             link_status = ""