Mirror
/
zulip
mirror of https://github.com/zulip/zulip.git
1
0
Fork 0
Code Issues Projects Releases Wiki Activity

feedback: Generate the ticket number from the message ID. 

Signed-off-by: Anders Kaseorg <andersk@mit.edu>
This commit is contained in:
Anders Kaseorg 2019-01-14 18:00:16 -08:00 committed by Tim Abbott
parent dfaa2e481d
commit 0a8598ce65
1 changed files with 1 additions and 10 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

11
zerver/lib/feedback.py
View File

@ -24,15 +24,6 @@ def has_enough_time_expired_since_last_message(sender_email: str, min_delay: flo
delay = t - int(last_time)
return delay > min_delay
def get_ticket_number() -> int:
num_file = '/var/tmp/.feedback-bot-ticket-number'
try:
ticket_number = int(open(num_file).read()) + 1
except Exception:
ticket_number = 1
open(num_file, 'w').write('%d' % (ticket_number,))
return ticket_number
def deliver_feedback_by_zulip(message: Mapping[str, Any]) -> None:
subject = "%s" % (message["sender_email"],)
@ -48,7 +39,7 @@ def deliver_feedback_by_zulip(message: Mapping[str, Any]) -> None:
need_ticket = has_enough_time_expired_since_last_message(sender_email, 180)
if need_ticket:
ticket_number = get_ticket_number()
ticket_number = message['id']
content += '\n~~~'
content += '\nticket Z%03d (@support please ack)' % (ticket_number,)
content += '\nsender: %s' % (message['sender_full_name'],)