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help: Update /help/edit-or-delete-a-message for clarity and consistency.
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Alya Abbott
Tim Abbott
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# Edit or delete a message
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!!! warn ""
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Zulip makes it possible to edit the content of your messages, letting you fix
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typos, clarify your thoughts, etc. You can also delete your messages if this is
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allowed in your organization.
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**Note:** Editing message topic is discussed in a
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[separate guide](/help/rename-a-topic).
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Organization administrators can
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[configure](/help/restrict-message-editing-and-deletion) who can edit and delete
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messages, and set time limits for these actions. Administrators can delete other
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users' messages, but can never edit the content.
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By default, Zulip allows you to edit the content of your messages within 10
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minutes of when you send them. Organization administrators can
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[change the time limit](/help/restrict-message-editing-and-deletion),
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remove the time limit, or remove the ability to edit messages entirely.
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!!! tip ""
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Administrators can delete other users' messages, but can never edit the
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content.
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You can also [edit message topics](/help/rename-a-topic).
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## Edit a message
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@ -21,21 +21,20 @@ content.
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{!message-actions.md!}
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1. Click the **pencil** (<i class="fa fa-pencil"></i>) icon.
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1. Click the **pencil** (<i class="fa fa-pencil"></i>) icon. If you do not see
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the **pencil** (<i class="fa fa-pencil"></i>) icon, you do not have
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permission to edit this message.
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1. Edit the content of the message.
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1. Click **Save**.
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!!! warn ""
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**Note:** If you don't see the **pencil** (<i class="fa fa-pencil"></i>) icon,
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you are not permitted to edit this message.
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{tab|mobile}
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{!message-long-press-menu.md!}
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1. Tap **Edit message**.
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1. Tap **Edit message**. If you do not see the **Edit message** option, you do
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not have permission to edit this message.
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1. Edit the content of the message.
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@ -52,14 +51,14 @@ content.
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[view a message's edit history](/help/view-a-messages-edit-history)
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if it is [enabled](/help/disable-message-edit-history) in your organization.
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## Delete a message
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## Delete message content
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Editing a message to delete its content will cause the message to be
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displayed as **(deleted)**. The original sender and timestamp of the
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message will still be displayed, and the original content of the
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message is still accessible via Zulip's [edit
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history](/help/view-a-messages-edit-history) feature. This can be the
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least confusing option for other users.
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Editing a message to delete its content will cause the message to be displayed
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as **(deleted)**. The original sender and timestamp of the message will still
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be displayed, and the original content of the message is still accessible via
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Zulip's [edit history](/help/view-a-messages-edit-history) feature. This can be
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the best option for avoiding confusion if other users have already responded to
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your message.
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{start_tabs}
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@ -67,63 +66,58 @@ least confusing option for other users.
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{!message-actions.md!}
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1. Click the **pencil** (<i class="fa fa-pencil"></i>) icon.
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1. Click the **pencil** (<i class="fa fa-pencil"></i>) icon. If you do not see
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the **pencil** (<i class="fa fa-pencil"></i>) icon, you do not have
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permission to delete the content of this message.
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1. Delete the content of the message.
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1. Click **Save**.
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!!! warn ""
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**Note:** If you don't see the **pencil** (<i class="fa fa-pencil"></i>) icon,
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you are not permitted to edit this message.
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{tab|mobile}
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{!message-long-press-menu.md!}
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1. Tap **Delete message** to delete the content of the message.
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1. Tap **Delete message** to delete the content of the message. If you do not
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see the **Delete message** option, you do not have permission to delete the
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content of this message.
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{end_tabs}
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### Delete a message completely
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## Delete a message completely
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For cases where someone accidentally shared secret information publicly
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(e.g. you posted an employee's salary), it can make sense to delete a
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message completely.
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In some cases, such as when a message accidentally shares secret information, or
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contains spam or abuse, it makes sense to delete a message completely. Deleted
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messages will immediately disappear from the UI in all official Zulip clients.
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By default, only administrators can delete messages, though this can be
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[configured](/help/restrict-message-editing-and-deletion) by an organization
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administrator.
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Any uploaded files referenced only by deleted messages will be immediately
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inaccessible. Note that an uploaded file shared in multiple messages will be
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deleted only when *all* of those messages are deleted.
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{start_tabs}
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{!message-actions-menu.md!}
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1. Select **Delete message**.
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1. Approve by clicking **Confirm**.
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{end_tabs}
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If you don't see the **Delete message** option, it means you don't have
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permissions to delete that message.
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## How deletion works
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* Deleted messages will immediately disappear from the UI in all
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official Zulip clients.
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* Any uploaded files referenced only by deleted messages will also be
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immediately inaccessible (An uploaded file shared in multiple
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messages will not be deleted until all of those messages are
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deleted).
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* It's important to understand that anyone who received the message
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It's important to understand that anyone who received the message
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before you deleted it could have made a copy of its content. Even if
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no one is online when you send the message, users may have received
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the message via email or mobile notifications. So if you
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accidentally shared secret information that you can change, like a
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password, you may want to change that password regardless of whether
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you also delete the message.
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* For protection against accidental or immediately regretted
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{start_tabs}
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{tab|desktop-web}
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{!message-actions-menu.md!}
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1. Select **Delete message**. If you do not see the **Delete message** option,
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you do not have permission to delete this message completely.
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2. Approve by clicking **Confirm**.
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{end_tabs}
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## Restoring deleted messages
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For protection against accidental or immediately regretted
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deletions, messages deleted directly or via a [message retention
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policy](/help/message-retention-policy) are archived for 30 days in a
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format that can be restored by a server administrator. After that
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@ -64,7 +64,7 @@ Standard hosting.
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if you discover a misconfiguration accidentally deleted content you
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meant to preserve, contact Zulip support promptly for assistance with
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restoration. See the [deletion
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documentation](/help/edit-or-delete-a-message#how-deletion-works) for
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documentation](/help/edit-or-delete-a-message#delete-a-message-completely) for
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more details on precisely how message deletion works in Zulip.
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## Related articles
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